Download through Native Access repeatedly fails

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vsilly
vsilly Member Posts: 2 Newcomer
edited December 2024 in Native Access

Bought a new sample library. Download gets down to the last one minute and then says download failed. I followed all the steps from the chat bot Support. None of it helped. I have been unable to contact a real person. All I get is the chat bot. How can I get some help with this? Thank you.

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Best Answer

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    Answer ✓

    Sorry to stumble upon your thread so late after the facts. It seems that you were able to get in touch with my colleagues and that you were finally able to download your product.

Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    Answer ✓

    Sorry to stumble upon your thread so late after the facts. It seems that you were able to get in touch with my colleagues and that you were finally able to download your product.

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