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All NI libraries missing
So, all of my NI libraries are missing, and Native Access can not find them in the folder I am specifying, even though I can clearly see all of them in that specified folder in Windows Explorer. Is there a fix for this, other than doing the whole download and reinstall? The folder is the one designated in the installation…
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Cant install programs in Native access - Installation failed
Hi. I have a clean Win11 Home install, and have installed Native Access v3.17.0. I have a subscription and want to download and install the programs. Downloads work fine, but on any program I install, I get either "installation failed" or it just installs "forever" until I have to reboot to make it stop. When trying to…
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i need some help
i need some help
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Fixing missing libraries, Native Access
I'm new here and ran into an issue i can't seem to fix. My SSD crashed so I have a new SSD and am having to reload EVERYTHING. All my previous libraries show as "Locate" but there is nothing to locate as the disk is new. The maintenance functions don't seem to help at all. I thought maybe could I delete my products and…
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Register, Activate and Download Kore Soundpacks
Hi, I have successfully installed Kore 2 Software on my Windows 7 PC, but none of my 10 Kore Soundpacks which I can see with serial numbers on my NI account are shown in Native Access V1.14 after adding them with serial number. So how can I download them, is it possible to provide installers for them ?
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Native Access showing 90% of my plugins need "Repair"
This is the 3rd time this has happened on both of my Mac's, Intel and Apple Silicon. I know it's not a hard drive issue as they have already been tested. Since I have hundreds of plug-ins this is very time consuming to repeat this task. Has anyone else had this problem?
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Maschine Software not Available in Native Access
I am signed in to Native access. I have registered the SN. My MacOS is compatible, but the Machine software is not showing up for me to install on my new computer. All my expansion packs and other software are all in there. I have switched on to show legacy products. I've logged out and back in. This has been my Machine…
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I purchased KOMPLETE 14 STANDARD Upgrade for KSelect DL in November 2023 and I can't use it
Hi, I purchased KOMPLETE 14 STANDARD Upgrade for KSelect DL in November 2023 and installed it today after some time without using it and my serial number gives an error and the digital instruments with the session bassit for example stay in DEMO mode. Have I lost access to my purchase? Thank you
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I own Komplete 13 Ultimate and can't upgrade to 15 Ultimate.
I own Komplete 13 Ultimate and can't upgrade to 15 Ultimate after I bought the upgrade. I do own 14, 15 standard. But I did have 13 Ultimate, therefore I should have the upgrade option?
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Why are all of my Komplete products in "Demo" mode now?
I'm a long time NI user, starting around 2009 and with my latest update being to Komplete 10 in 2013. My software is old, but since it has always worked and been a very easy way to get sounds quickly I never really saw the need to upgrade further. However, I recently opened a project from an album that I've been working on…
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NTKDaemon has failed to start. I have done EVERYTHING!
I have done everything from reinstalling multiple times to going into gpedit and adding user policy privileges, I don't know what else I can do! Has anyone run into this issue before?
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Does anyone have an idea how to solve the update issue with NI software and F-secure?
Hi, The NI Kontakt 8, Controller Editor, Maschine 3 and Komplete Kontrol updates, along with their software ScanApp, triggers F-Secure antivirus due to the following detection: Drop.Win32.WinSelfCopy.1670251. Anyways I couldn’t use those applications at all. Is this an actual virus or a false positive? -Timo
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How to move content to new external SSD?
I purchased a new Samsung T7 SSD and did everything according to the instructions to move the content location and relocating everything in Native Access, and after a lot of work, I was able to get all of my libraries to appear correctly and work correctly in Kontakt 7 just as they had before the move. Komplete Kontrol is…
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Problem activating the C. Bechstein grand piano
Q: Translation inserted by Moderator (translation by DeepL) Hello, I recently purchased the Grand Piano VST, and have encountered several difficulties using it. After installing it and trying to connect it to Logic Pro, I couldn't get it to work properly. I tried moving it to my computer to find it more easily in Kontackt,…
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Trouble Rebuilding Komplete Kontrol Preset Database – ScanApp3 Does Nothing
Hi all, I’m using Macbook Pro (Intel) with Ableton Live 11 Suite, and Native Instruments Komplete 14 Collector’s Edition. I installed my libraries and apps on local drive, then additinoal instruments on an external SSD (Samsung T7 Shield) to save space. To fix problem with presets no longer showing, I deleted the…
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Native Access Downloading Problems
Hey! Had a question for anyone who was able to help! Every time I download NA, I can't download any of the players. When I download 6, it won't open and sends me a crash log. 7 won't install. After installing it continues to say install. 8 continually says, ERROR installing. I don't know what the problem is, I've…
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Can I remove 360 Pro products from Native Access?
I subscribed to 360 pro for a month to see if I truly wanted to get Komplete 14, now with the release of 15, I got Komplete 15 Ultimate. I didn't install Ultimate yet. However, when I open Native Access, I still see 360 Pro libraries. I have uninstalled them, however they still show up in my libraries even after they've…
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Why does it take FOREVER to download instruments and content in Native Access 2?
I have Comcast Business as my Internet service provider. It's a long way from Google Fiber in terms of speed and reliability. But still, I usually get somewhere in the range of 100 to 150 Mbps download AND upload speeds (which can frequently reach nearly 200 Mbps). And yet, it takes eight (!) hours to download a single 8GB…
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Should Native Access Content Location and Ableton Custom Plug-in Folder Be The Same?
Hi everyone, I just downloaded about 1.5TB of content through Native Access to my External Drive "Plugins", inside a "Native Instruments" folder (this is what I set my Content Location as). In Ableton, None of the plug-ins are showing there, and I have directed the VST3 Plug-In Custom Folder to my external drive (same as…
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scene lotus
purchased scene lotus and tried to download thru native access but no products are showing up in NA. I've deleted and re downloaded not sure what to do …. i can open maschine software and it communicates with the mk3 and i can see the packs and use them but scene lotus which i purchased isnt showing up in native access.