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My Spitfire products disappeared from Native Access
Hello! I am a pretty heavy user of the Spitfire Symphony Orchestra and other SA sample libraries. Without any updates and changes, today I found that the SSO install was broken when I tried to load it in Kontakt. "OK, so I'll repair it again" I thought. No big deal, I find that I usually have to repair the Spitfire…
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Native Access 3 failure
Hello, need to get in touch with a developer of NA, since this issue is lingering and remains unsolved since more than half a year. Issue: NA 3 current version fails to recognize currently sold 3rd party libraries, which are very well recognized by NA1. Also, NA 3 mostly refuses to update itself, requires to manually…
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Relocating libraries after pc formatting
Hello. I formatted my pc, and I have all my libraries in a external hard drive. Now I want to relocate them all, but no one says "Repair", to do it. I tried to locate them clicking on the three dots, but it doesn't work. I could locate some by clicking in Support - Add product content, but the rest are not being located.…
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Demo NI for third party products
Hello everyone. Updated to the latest version of native acces 2. And some products began to be displayed in the demo. It is impossible to delete or reinstall. In addition, many products appeared that I once used but then deleted. And Waves plugins are displayed with which nothing can be done either. Is this some kind of…
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Native Access 3.19 won't install update
Native Access 3.19 won't install update. I have went through a lot to get the previous version to work but now that there is an update it is back to saying "Please grant permission to Native Access to install dependencies. Please restart Native Access and try again." I have downloaded NTK daemon 1.24.1 and it still has the…
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Cannot find the purchased product
I cannot find the purchased product ( KOMPLETE 15 COLLECTORS EDITION) in the library even though I purchased it. I have a new version of Native Access installed. I have Kontrol S61.
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Native Access - download failed
I'm really annoyed about the problems with NI products, from handling the current K8 browser to Native Access. I've been trying to download the updates in Native Access for days, but I keep getting the error message “Download Failed”. And yes, there is internet. I have followed the instructions on Ni:…
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NTK Daemon - Impossible to install
Hello. I can't install Native Access 2 because NKT Daemon can't get installed. I have tried everything to make this work, but it just doesn't install, so I can't use my paid software. Any solutions? Thank you.
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Removing old versions and presets
I'm getting double presets in the Maschine MK3 listing. Caused by having current and previous versions of the plugin installed. In this case GR 6 and GR 7. What is the best method to use to 1) remove the older version of the plugin and 2) remove the older presets? Thanks.
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Native access 2 stuck on installing dependencies
I have tried everything native access wont load it just sits the installing dependencies. I have double checked where the file is located . I have done every solution i could find nothing HELP
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I can't find session horns pro
I bought a new PC. I installed native access, but I can't see the session horns pro I already purchased. What should I do?
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Can't remove/uninstall 3rd part libraries in Kontakt 8 for Windows 11
Hi folks… I have Windows 11 OS. I'm trying to figure out how to completely remove a library from Kontakt. i removed it using Kontakt 8 library management, i have uninstalled the whole libraries, fully removed the library folder, fully removed "regedit" cache, fully removed Kontakt 8 and then re-installed it from default,…
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Cant login on homepage only in native access
hi i dont know why but i cant login on the homepage of native instruments. alwas if i click login he reloads the page and od nothing. i also cant create a support ticket because i cant log in. also on native access i cant create a support ticket because i cant log in. but the log in on native access works.xD
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Bank recognitions not native instrument
Since I installed the latest version of Native Access, it has recognized a lot of sound banks like Arturia but without putting the thumbnails and also seeing other sound banks that have nothing to do with them.
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Does anyone know where I can get a pre 3.18 Native Access installer for Win11?
I have been trying to resolve this issue of failing to install dependencies after accepting to install latest version of Native Access. Seems like the NTKDaemon or Native Access doesn't work with the latest rollouts of the Windows 11 24H2 updates. Where can I get a pre 3.18 Windows 11 Native Access installer? I am having…
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Why does NI not offer support for legacy products
I had frozen my audio work station because I had loads of great virtual instruments and plugins that were all working fine, so why keep updating?However recently I had an HD issue on my mac and had to reformat and reinstall everything (unfortunately my Time Machine had gone weird, so I had switched it off). *I also wanted…
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NA not running and showing a pink square
I've installed Native Access on my Intel Mac Pro Running OS 14.7.6. and using Izotope plugins. NA will not boot. It hangs on a pink square. I've tried the trouble shooting routine but to no avail. Customer Support is very slow on this one. Any one having/had the same issue?
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How to authorise old library on old Mac Pro Kontakt 5 stuck on Catalina
I have a MacBook Pro M1 Max (OS 15.4.1) with the latest versions of Kontakt 8 running via Logic Pro 11.2.1 However a few years ago I ran everything on a 2008 Mac Pro which will only run up to OSX Catalina with K5.8.1. I'm scoring a movie and need to open and re-mix a complex 7.1 surround cue recorded in 2017 on my old Mac…
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log in/password error
Log in error: I have Native Access installed and I want to log in with my native account's username and password, but the password isn't accepted. After changing the password, the same result. What's the problem?
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new Native Access version doesn't accept my password
Hello, I opened Native Access to see why Guitar Rig 5 was running in "Demo" mode, and it asked to install the Native Access upgrade to gain access. Once installed and opened, it asked me for my password to "make some changes," but my password is not accepted. Tried following the following instructions provided by the chat…
