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Issue with showing/finding new Massive X expansions in Native Access
I was curious about which Massive X expansions I already had, so opened NA to look. That's when I found an issue. The new (£14 for 50) expansions are not listed in NA if you search for "massive x". Clicking on one that I can see under ALL, there's no description text, and the requirement is shown as MASSIVEX (no space).…
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How do I "fix" the paths so Reaktor updates work?
Hello, I've found similar problems to mine, but still no fix. I've emailed support but so far they have not been able to assist in resolving this. It must be something simple. Basically, I opened Native Access late last year and everything updates except certain files related to Reaktor. I also can no longer see the…
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Help needed regarding 'Download failed' issue with Session Strings Pro and three more.
Hello Guys. I have the 'Download/Install failed' issue with Session Strings Pro, Reflector, Rammfire, and Traktor12. The download proceeds normally at first, but toward the end a message saying “failed” appears and the installation does not complete. In NI Access 2, an error appears indicating that it is related to NTK…
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N.I. is Going To Owe Me
Watch your accounts. On Dec. 17th I went into Native Access and my products did not show up, then I went to the N.I. website and some of my stuff showed up on purchases but not in my products. Ever since then, I have been in contact with support, or whenever they decide to respond. I've been a loyal N.I. user for 15 years…
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Install Fail
I've been trying to install a new instrument unsuccessfully. Hopefully someone can help me troubleshoot my issue. TIA
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Rosetta still needed for NTKDaemon!
Well, we've just passed the 5 year anniversary for the release of Apple Silicon and still can't install NTKDaemon without needing Rosetta! Surely this is highly embarrassing by now? There has to be some sort of timeline for shifting this ridiculous roadblock? For those of us who also use our Macs for software development…
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Error message when I close Native acces
Every time I close Native Access, there's an error message in the reliability history. See atachment No problemn when I open app or during using it I have installed the last version
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Where is the installer of "Velvet Guitars" on NI servers?
Hello :) So I bought earlier today on NKS store the bundle upgrade to get Velvet Guitars (since I already own Desolate Guitars) and… Native Access is asking me, for this product, to add the folder instead of downloading it. Meaning the installer isn't on NI servers. I asked e-instruments themselves but they told me it…
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Stuck on Loading Programs
My Native Access is stuck on "Loading Programs" - I have tried all the recommendations online and still will not work
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can not update files
can not update halcyon sky Lucid mission and neon drive Updates may fail to install while audio applications are running. Please close them before proceeding
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Native Access NTKDaemon Error
Good afternoon, since yesterday I've been having a problem when I start Native Access. It always asks me to install NTKDaemon every time I restart my laptop, and when I try to install anything from the library, it tells me I need to grant full disk access to both (Native Access and NTKDaemon), even though they already have…
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How to change path away from OneDrive?
I'm not sure what this folder is called. For me, the default folder is: /user/onedrive/documents/native instruments/ In here are folders for all my NI products. This is not one of the paths in Native Access (it is not a download location, installation location or content location). I think it is some type of product…
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Native Access (macOS) – Failed
Hello Native Instruments Support Team, I am experiencing an issue with Native Access on macOS where I am unable to log in. The application consistently displays the following error message immediately when attempting to sign in: “Unable to log in. Please see our knowledge base for more information.” I have attached a…
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Will Native Access ever work again
Native Access has not been working to download ANY of my updates for many months and OS versions. I don't want a temp fix to manually download each one separately (but not even then for ALL of the products). I want your portal to work as intended. Turning of Private Relay does nothing. The Support chat bot is broken and…
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Can someone please help me with Native Access?
The only way I could get anything done with Native Access is through SEVERE manual intervention with pretty much every step of the way and it's taken me over a week so far to install what software/plug-ins I have so far, and I still have all of the largest Kontakt instruments left to install. This is a fresh install of…
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My email adress got hacked / Is there a human being from the NI team for reading me here???
Is there a human being from the NI team for reading me here??? I've been writing to the support for days but dont get any answer: I have NO acces to my mailbox any more. I would like to register my new one as my NI acount login. No answer from NI custommer service. Just a stupid IA that is probably writing to my former…
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Help with authorizing
I am having an awful time the last couple months trying to get the subscription that I’ve been paying for to work in native access. it just keeps saying the subscription is active, yet no plugins show. I’ve used the portal of izotopes yet still in my daw it says it’s not authorize. The portal won’t allow me! Ever since…
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Native Access Hangs on Updates
Is there a way to get Native Access to update only 64-bit VST 's?? Effects and/or Instruments? The Problem is Native Access 2 hangs when trying to update 32-bit VST.I have to manually go in to the task manager and end each plug-in update. The individual products STILL show up as updates available on the Native Access to…
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Action Strings, Woodwinds, and Strikes
I just bought the KK 15 Collector's Edition and all of my Action Plugins (Strikes, Strings and Woodwinds) won't install properly. I have Logic Pro and an Apple Mac M2.
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Anyone Else Have NA Hanging When Trying To Connect to NI on Startup?
Anyone else have NA hanging when it tries to connect via the internet at startup? All the other menus work and such, but it just keeps cycling and saying "Loading Products" when at startup like it's waiting for a connection.
