Hello,
I am trying to make my Kontrol S61 MK3 work with my macbook pro m1pro (sonoma). But I am stuck at the step "install Hardware Connection Service", since this is not listed in Native Access at all.
I did the following steps:
- Install NI Access
- Upgrade firmware to 1.57 I think, the device still display "Add your serial ion Native access"
- Grant full disk access to Native Access app and NTKDaemon
- Enter serial from the hardware device screen into Native access
NI Access then also accepts the serial, but does not list "Hardware Connection Service" anywhere. So I cannot make this device work :(
Under my products and serials ( https://www.native-instruments.com/de/my-account/my-products-serials-downloads/ ) is only KONTROL S61 MK3 HW listed, but no serial for the "Hardware Connection Service".
How to fix this? I have the impression that NI Access is a software which does not really work well.
I also installed NI Komplete Kontrol, and also NIHardwareAgent and NIHostIntegrationAgent are running. Yet the device shows "add your serial to NI Access".
Is there a direct link to the "Hardware Connection Service" installer?