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Updates not being shown as updated
I have Cinesamples Orchestral Chords. NI shows it needs updating. I try to update it, and it still shows that it needs updating. I do not know if it actually got updated or not.
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Impossible to register Maschine+
hello i bought a maschine plus yesterday and can't register. it is marked registration fail on the machine and serial invalid on native access. Please help me!!
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Missing Noire under My Products
Hello everyone, I see Noire - the Nils Frahm Piano - in Native Access 2 and it works fine. But when in my NI account under Meine Produkte I do not see Noire. Any idea? Seems a bit inconsistent ...
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Native Access hangs - new MacBook Air with M2 chip
i'm a beginner and haven't used my Mk3 in awhile. trying to get back. i recently upgraded my computer to a MacBook Air (M2, 2022) running Monterey. i tried to install the new software using the M1 Mac OS link. The software is not loading and i'm getting this message 'Dependency installation process is taking longer than…
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Update issues (details included)
Greetings, Issue: Native Access cannot locate specific files in order to perform current updates. Error messages: "Update failed: Could not uninstall previous version." This message is consistent for Komplete Kontrol, Massive, Massive X and 6 Kontakt instrument upgrades. NA also cannot reinstall, since it requires…
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Native Access 3.1.0 not only doesn't work, but kind of screws up my computer
Hi, Long time user of native instruments here. I just had my computer wiped and was attempting to reinstall everything I have Native Instruments wise through native access (3.1.0). It doesn't work, every installation ends with "Installation Failed" and provides no other information. I tried searching online for some way to…
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Maschine aax Plugin Not Appearing in Pro Tools 12 on WIndows 8
I need to use Maschine in proo tools and it doesn't appear, I reinstalled the program and nothing... please help
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Does NI have weekend support?
I hope so. I put in a ticket that I hope will get answered soon, it's hard to wait long on a reply on this one :D But I understand. You guys are people with lives to <3 Just curious if you do have support in the weekend?
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I can’t login into my native access app and don’t know where to search for help anymore I’ve done
ecweything I could possibly do to get help. Does anyone know what to do
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Rise and Hit says "demo"
I got komplete 13 ultimate from a license transfer. However, Rise and Hit looks like it has not installed the full version. Why is that?
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Cannot log in using Native ID
is there by chance any help anyone can give me? I’ll pay you. My instagram is @internetsymbol. I can’t log into my native access app and I’m not sure what to do. Who to contact. I can log into my native acccess website login but not the app. Just wanna start using my machine. Just bought the Maschine Mikro MK3 so I want to…
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kontakt library 2 installation
kontakt library 2 will only install 15 gig of 39. It just sits there saying... installing...for hours. I have plenty of space on my ssd drive.
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Any Licensing Issues With Cloning to a Larger System Drive
Asking this question in advance to do things right the first time. I'm upgrading my Windows 11 System drive from 1TB to 4TB. As I've done successfully a couple of times before to upgrade system drives on other systems, I'll be using Crucial/Acronis disk cloning tool. In this circumstance, I'm concerned with breaking any NI…
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Native Access on M1 taking ages to load products
Hi I am just installing access onto M1 Pro. I keep getting the screen saying loading products- just keeps circling. I have not downloaded anything yet, but can't get past this stage. Never had an issue before on my non-M1 mac. I would appreciate some guidance. Cheers Anthony
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Do anyone know how to get in touch with native instruments live chat it's like I'm chasing a ghost
I have a some issues with some expansion packs they don't download it keep saying registration failed something went wrong during the registration registration error:The serial been registered already.Also expansion can't be seen in native access