How to move my library on Windows

BluesMan
BluesMan Member Posts: 5 Newcomer
in Native Access

Hi all, I have run out of disk space and now I cant update… I made the mistake of installing on my c drive which is 500g, but my D drive is 1T..how do I relocate everything or some libraries so i can update without reinstalling everything?…this question was probably asked before, but im a newbie..

Rock and roll regards

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  • mykejb
    mykejb Moderator Posts: 2,223 mod
    edited February 23

    Create a folder on your D drive for NI libraries. Move the NI libraries you want to move from your C drive into the new folder. Start Native Access and it'll say you need to repair things. Click Preferences, then Maintenance, then "Repair Installed Products". You'll be asked to provide the location of the libraries, so tell it where you installed them on your D drive. Click OK. Native Access will think for a while, then all you libraries should show as installed again.

    Don't forget to change the Content location in Native Access preferences so future installations will go to your new library folder.

  • Mert_NI
    Mert_NI Customer Care Posts: 731 mod
    Answer ✓
    https://community.native-instruments.com/discussion/42768/how-to-move-my-library-on-windows

    Hello BluesMan,

    The reason can be about the Native Access 2 itself, as the Native Access 2 is calculating and requesting more space than the actual library itself for the future updates.

    To solve this,

    • you need to have the size of the full library available as free space to be able to start the update installation, despite most library updates only being somewhere around 50-500MB
    • if it is not possible to free up enough space the only alternative is to trigger the reinstallation of the library via the link that we send to you(please create a support ticket or open a chat support using the link below for that: https://bit.ly/NI_support_NA) > "Reinstall".
      NA will then download the full installer of the latest version and install it without it requiring a disk space check (since it simply overwrites the existing library folder)

    Also, if you would like to carry your installation to the external Hard Drive, here is the Knowledge Base Article that can help you with this case:

    Moving a Native Instruments Product to Another Location on Your Computer

    How to Change the Install Locations in Native Access

    I hope this helps☺️

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