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ni ignore my support tickets!!!!!!!!!!!
hi, why do ni ignore my support tickets? a month or 2 ago, i opened a new ticket and i never got a response. i opened a new ticket 3 days ago about a different problem and i still havent heard back. i just updated my komplete ultimate collectors from 13 to 14 and i am missing ozone,. where do i find it? i think its a bit…
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Where did my Frenya Kit go
I was using a kit called Frenya or Freyna and I think I removed an expansion that had that kit in it, now I don't know where it is. What expansion in Komplete has this kit?
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Upgrade bundle
Hi, I was looking for my Maschine mikro mk3 the full Maschine factory library bundle upgrade with complete 14 factory select. The complete 14 factory select includes discover West africa,and 8 expansion packs, drum lab, and other stuff for only $74.50 bundled with the full Maschine factory library is that the correct…
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Where can I view my duplicate licenses?
What's up, everyone! So I've got a few duplicates licenses now and will need to get rid of them. But where can I find them? I can only find the original plugins/licenses on Native Access/NI account. I just purchased Komplete Standard and assumed it would be simple to find the duplicates but I don't see them. Also, once I'm…
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Novice mistake - Move Libraries
I think I have made what is probably a classic novice mistake with NI Komplete. I have Ultimate 13 installed on my Mac with the apps on the Mac hard drive and the sound libraries on 1 TB external SSD. I am upgrading to Ultimate 14 and now realize I should have bought at least a 2TB external SSD. Now, taking into account…
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Can we, now, layer multiple sounds/instruments...?
I asked this question 4 years ago now and the answer was no... but that it has been a popular request... So... can you, now, layer multiple sounds/instruments using your Komplete keyboard and the Komplete software...?
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Man... I wish NI would allow us to customize our Komplete Bundle
Man... I wish NI would allow us to customize our Komplete Bundle while keeping the same price or up it depending on what we choose. Maybe, we could customize our bundle according to the genre(s) we're into. Maybe, we could also be granted the option to purchase Maschine with a keyboard instead of the controller (which I…
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New collector’s edition owner
This might be a stupid question, but I was curious if the e-voucher is kind of pointless for collector’s edition owners? I realize that stuff gets released, but if you operate like most people and update every few years you’ll get what you already bought in the end wouldn’t you? I mean I guess it would be good if something…
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Komplete 11 Ultimate - Upgrade to Komplete 14 CE - will Symphony Essentials license remain?
Hello everyone, in case I would update my NI from Komplete 11 Ultimate to Komplete 14 Collector's Edition: Will I still have my Komplete 11 licenses for Symphony Essentials - and Symphony Series will be added just additionaly in the licensing software? I would find it kind of annoying if I had to replace SE instances in…
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Collectors edition
I want to either update from Komplete 12 Ultimate to Komplete 14 Ultimate for 200 or Upgrade to Komplete 14 Collectors Edition for 300. The only issue is the upgrade paths going forward. For example, I can update to 14 Ultimate if I own all the way back to Komplete Ult 8 - 13 (6 versions), however with the Collectors…
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License transfer - still long time to get through?
Hi all, sold my K14 standard upgrade license, as I've had a change of hearts, and went for the k14 ultimate instead. However, the automatic transfer ID have not been processed. How long time does this take? Just on day two, but last time with 2nd hand it was immediately...
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upgrade to Komplete 14
I purchased Komplete 13 Ultimate on Disc a few years ago and I have it installed. If I upgrade to Komplete 14 Ultimate how does this work? Do the new products (the ones I do not already own) just show up in Native Access as individual products that I download and install one at a time? I hope this is how it works. Thanks…
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Where to find PA bundle after upgrade to Komplete 14?
Just upgraded to Komplete 14 Ultimate CE and logged in at Plugin Alliance. I allready own a lot PA stuff i don't use I've got the mail from Plugin Aliance how to - but after following the instructions I can't find a bundle called " Plugin Alliance Bundle for komplete 14" ? So after filling in my serial, I've got the…
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What instruments *aren't* included with K14CE?
Just bought an upgrade to K14CE (woo hoo!) and got the expected $25 voucher. Assuming / hoping I can use it during this Summer of Sale, I'm trying to figure out what instruments aren't included in K14CE. So far I've identified Valves and Duet. Any others? I tried searching Google and of course NI's site for this but came…
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I finally upgraded to complete collectors! but I get this message: missing product system base
hello everyone! Well, yesterday I registered komplete 14 ultimate, all good, now I can download my products from native access. Then I decided to upgrade to the komplete collectors, still everything was fine, I received the serial, the kollectors products appear in native access, but when I register it, it tells me missing…