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Upgraded to Komplete 15 Collectors Edition 12/15 for $599. Then 12/16, price dropped to $479.20
Upgraded to Komplete 15 Collectors Edition from Ultimate on 12/15/24 for $599. Very next day 12/16/24, price dropped to $479.20 Is there any way I can get a refund of the difference or at least credit to buy additional software. I've created a support ticket in regards to this and I'm truly hoping NI would do the right…
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General question about Komplete
I have a question about the Komplete upgrades. I already own Komplete 13 Select from my Maschine MK3. I also bought an Upgrade for KSelect 13. The content of my sounds library looks very much like a Komplete 13 Standard library. I would like to buy a new Komplete Kontrol S61 MK3 keyboard, that comes with Komplete 15…
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Is Maschine 3.0 part of upgrading to K15 Collectors Edition?
SO I have K14CE, I was thinking about upgrading because I held out so far on Maschine 3.0…and with all the deals right now it might be a no brainer to update, but when I check "what's new for me", I don't see Maschine 3.0 no where in sight. Does anyone know if it will it come with the upgrade?
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Can't transfer license for my Kontrol S61 mk1 Keyboard
Hi, I wanted to pass on my keyboard in the family now that it's Christmas. However, I can't transfer the license for the keyboard as it is simply saying "Not transferable" to the right of my product (KOMPLETE KONTROL S61 HW) on the License Transfer page. I bought the keyboard many years ago and the store went bankrupt…
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Price from Komplete KSelect 12 to Standard 15
I'm SO frustrated. I just want to upgrade to K15 Standard. The purchasing area is showing me two conflicting prices. "As the owner of Kselect 12, you qualify for"... $199, but when I add to cart, it's $399. In 2020 I bought the KK S88 MK2 (which came with Kselect 12). I have two serials: KSelect 12 for S-Series, and K12…
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Does the Session Gtrist - Electric Mint - Allow Use of Non-NI Gtrs?
I'm trying to find out if this product allows me to use ANY model Gtr (Whether it's IK Mult., or Studio 1 models) WHILE using the Patterns, or FX from Session Gtrist?
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Can't scroll the preset list in KK or Kontakt
When I try to scroll the preset list in Komplete Kontrol or Kontakt 8, it keeps jumping back to the top of the list. Impossible to get past the first window of results. Has anyone else had this, and know a solution? Or is it a bug?
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Mac Sequoia compatability
It's been a while since Sept 11 NA statement and even before that I assume testing was done with NA and Mac Sequoia. Maybe you need to hire more testers which will also help improve your Quality. However, I think at the very least, NA should give us a better indication of when they will be done testing, I mean, it's been…
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forget my E-mails is unusable,after verification T-T
I bought A61, and my old email address can't be used normally,but I forget that,already entered the device ID,and now I can't receive the complimentary selection of audio sourcesT-T
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Ozone Crossgrade obfuscation
From the Native Instruments site “You do not qualify for cheaper pricing. This crossgrade only works for registered users of Komplete 2-15 Standard, Komplete 8-15 Ultimate, Komplete 12-15 Ultimate Collector'sEdition. You won't be able to install and activate this version unless youown one of the required products listed…
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Stradiveri Violin portamento
I don't see a way to change the portamento SPEED (other than on/off.) Does the control not exist, or am I missing it?
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very old Komplete 4 Serial number - already registered (to me - but 10 years ago)
I have a very old Komplete 4 Serial number (and DVDs, case, etc.) - it's already registered (to me - but 10+ years ago probably). The help page says in this scenario - contact support. But there is no clear way to do so. The chat just puts me in a loop. How does one file a ticket? I cannot find that functionality or a web…
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Compatibility
is a Komplete 13 compatible with a 2024?
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Confused about Kontakt pricing
Hi everyone, I hope you're doing well! I’m looking for some clarification regarding the difference between these two products. Currently, during the sale, Komplete standard costs €299 and includes Kontakt 8. Kontakt 8 on its own also costs €299. Is there any difference in the version of Kontakt 8 included in Komplete? Or…
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Problem adding external LIBs
I have added about 50 external libraries in stand-alone Kontakt7. When I open ABLETON Live12 and add Kontakt7 only to the track I can see the LIBs. when I however add KompleteKontrol with Kontakt7 inside I can see only libs which are visible in Native Access (nothing else). Also n KK(v3.3.4/VST3) I do not see a cog-wheel.…
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Service Center Download for Mac 11.7.10
Since Native, like other companies, seems to have done away with customer service and turned the burden over to its patrons, could anyone help with this: I spent hundreds on Native Komplete ten years ago. It worked fine. My old computer died and because I'm not rich, I bought a refurbished Mac with 11.7.10. The "service…
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OZONE 11 Advanced - Not qualify for crossgrade
Hi guys! I'm trying to purchase the crossgrade to Ozone 11 Advanced. I have Komplete 14 standard. According to the grossgrade rules, I should be eligible to do this crossgrade. Does anyone know how to solve this?
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New installation of OS (chnage from WIN10 to WIN11
I need to completely reinstall my computer and will change to WIN11. Most of my NI software is based on a lot of udates from older versions. When I newly install it using the NI Access where do I need to start? Can I alway start with the latest version I own? Thank you for your support
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iZotope installer
Are iZotope products in Native Access yet or are they under a separate installer/manager?
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I had a voucher, tried to use it, now it's dissapeared after not working
I was given a 25 dollar voucher on log in. i tried to use it, it didn't work, then it dissapeared from the log in screen (was a big banner at the top) What's going on?