little chaos

Tembotok

Just got my Keyboard (B-Stock from Thomann) a few days ago.

When I tried to intall everything available in NA it just stopped after half of it, just started saying 'download failed' afterwards.

Ableton Live Lite (which came with it) stopped being able to read the Plugins.
I moved around the VST-files. Now I can "only" play the standard instruments.

My pedals also don't work, even tho I set up everything like in YT-tutorials.
I don't think plugging em in before installing the drivers has anything to do with it, but I'll say it anyways.

Should I just deinstall & reinstall it all?
Would I need to do sth about the 'Hardware-Serial'-Code before doing that?

Thx in advance.

PoorFellow

https://community.native-instruments.com/discussion/45342/little-chaos

Be sure to be using latest version of Native Access for your OS from here

Then please follow the How to set up your Kontrol S-Series MK3

Quote Matthew_NI :

Also make sure that the Hardware Connection Service is running and that the Kontrol MK3 can see it. Note that the hardware connection service should be started automatically when you open Komplete Kontrol software for example.

You can verify that the Kontrol Mk3 is connected to the HCS by going to Settings > general > agent version on the device, it should say version 1.9.4 (or higher ?) . If it doesn't, try a different USB-C cable, and/or a USB-C hub instead of connecting directly.

Else then when the above is checked and done then report back and tell us the exact problem , e.g. in case of download or install problem then please give us the exact error or screenshot of error.

BIF

Also make sure you have enough drive space to support everything you are installing.

Jeremy_NI

@Tembotok Any update, were you able to make progress?

Tembotok

https://community.native-instruments.com/discussion/comment/227358#Comment_227358

https://community.native-instruments.com/discussion/comment/228346#Comment_228346

I deleted NA & NTKDaemon rebooted the PC, and downloaded 3.18.0 (not 3.18.1, nothing works there).

Could download 2 more things, but the rest is stuck in installation.

The Apps don't give out sounds through NA, only through the DAW.

Ableton doesn't load all Plugins tho, some still crash it. Some Instruments also bug sometimes and have background-noise so I have to restart the piano.

Pedals still don't work.

PoorFellow

https://community.native-instruments.com/discussion/comment/228402#Comment_228402

The Apps don't give out sounds through NA, only through the DAW.

What do you mean "Apps don't give out sounds through NA" ? N.A. downloads and activates it doesn't make any sounds.

Tembotok

https://community.native-instruments.com/discussion/comment/228406#Comment_228406

NA → KompleteKontrol / Kontakt Player (X)
DAW → Kontakt-Plugin (+)

Both show sth is played visually, but I only hear sth in the DAW.

PoorFellow

https://community.native-instruments.com/discussion/comment/228413#Comment_228413

DAW → Kontakt-Plugin (+)

Sorry I do not follow , what is your DAW and are you saying that the Kontakt plugin makes sound inside your DAW but the standalone Kontakt does not ?

KompleteKontrol / Kontakt Player (X)

Have you setup Midi and Audio as you must do in Komplete Kontrol standalone ? and in Kontakt standalone ? Else please give screenshot of the in-app settings.

Tembotok

https://community.native-instruments.com/discussion/comment/228418#Comment_228418

There was an "Ableton Lite Live"-Key in the package as some partner-program stuff.

I had the wrong driver loaded, but the Plugins don't load via NA.
All the settings are the same now everywhere, only that there is an extra "MIDI"-option via NA.

KP7 is working, KP8 isn't connected to the Piano-Keys, only the screen.
KK doesn't load anything, but idk, probably not necessary then, tho idk abt where or how pedals are set.

PoorFellow

I had the wrong driver loaded, but the Plugins don't load via NA.

Please refer to the apps by their proper name rather than calling apps that are not N.A. for N.A. , it is extremely confusing when you keep referring to things by wrong name.

All the settings are the same now everywhere, only that there is an extra "MIDI"-option via NA.

KP7 is working, KP8 isn't connected to the Piano-Keys, only the screen.

There is no Midi settings in N.A. , but there is in Komplete Kontrol and in Kontakt , please setup both Komplete Kontrol and Kontakt as should be. :

Configuring Audio and MIDI Settings in Komplete Kontrol [VIDEO]

But please notice that some drivers and some settings will not allow for the app to make sound when general Windows apps such as browser are running or the other way around. Therefore when testing audio then make sure that you are running only e.g. Komplete Kontrol and have other apps closed and same goes when using DAW. ASIO drivers are grabbing exclusive driver access , which can be turned off but might still not work depending on what apps are running and the driver settings… But I can not get any overview of what you have going on or your general settings. I use certain configuration myself which is what I know.

KK doesn't load anything, but idk, probably not necessary then, tho idk abt where or how pedals are set.

Try Resetting the Komplete Kontrol Database

.

Also if you have a MK3 S-Series keyboard then unless that you have a specific reason not to then set Midi to Midi 1.0 on the keyboard : How to Switch a Kontrol S-Series MK3 Keyboard to MIDI 1.0

.

BIF

Yeah, calling something NA when it's actually NOT Native Access…that just confuses the heck out of everybody, making it super hard to even figure out how to ask the right questions!

BIF

So, the title of this thread is "little chaos"…everytime I see it, I think, "what a great name for a punk band, a race horse, or a death-robot". Or somebody's forum name, I suppose…

😉