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How long does it takes until the Support answers my Ticket ?
Hello, Maybe the wrong place here. But don't know where to ask. I feel a bit left alone by the Native Instruments Support. My Question: How long does it take until the support answers my Ticket ? I'm waiting since almost 48 hours since I've opened a ticket and no answer. Best regards, Marcel
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Trying to install new Maschine MkIII
I bought a new MKIII and when I went to register it with NI there’s nowhere to enter in the Serial #. Do i have to unregister the old one first or some other process? Thanks, J?
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Purchased Komplete 14 Ultimate not showing in my list of products.
I bought Komplete 14 Ultimate from Guitar Center. My products installed ok on my system when I entered the serial number. However, when I look on the Native Instruments website under products and serial numbers, Komplete 14 Ultimate is not showing in my list of products.
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Why won't my Serial Number work?
Recently purchased a MK3 MIKRO from Sweetwater. Downloaded Native Access but serial number doesn't work when I try to register the device. It just says "an error has occurred during the registration process". I followed the guide for help but cannot find a resolution. Still waiting to hear from support. Does anyone have a…