Traktor Pro 3 M1 Max Issues: Freezes and tracks won't play

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mozzatron
mozzatron Member Posts: 7 Member
edited February 2022 in Traktor Software & Hardware

Hi all

I'm running the latest version of Traktor Pro 3 with a new fully spec'd M1 Max Macbook Pro

I cannot get it to work at all. When i open the program and load a track into a deck, it won't play. When i then try to shut traktor down it freezes and i have to force quit.

Any ideas what the craic is?

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  • TeLLy
    TeLLy Member Posts: 71 Advisor
    edited February 2022 Answer ✓
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    https://community.native-instruments.com/discussion/844/traktor-pro-3-m1-max-issues

    Traktor's still not 100% compatible with M1 Pro. If you can before it freezes, go into settings and turn off Multicore CPU support. Should sort the issue till next update.

  • c0nsul
    c0nsul Member Posts: 297 Pro
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    If you cannot enter Traktor preferences, you can edit your TSI-file with text editor and disable multi core processing.


    Make sure Traktor is closed and open your tsi-file with text editor:


    Go to line 397 (Use command+F to look for "Status.Multicore Support" Type="5" to find the right line) and change

    <Entry Name="Status.Multicore Support" Type="5" Value="1"></Entry>

    to

    <Entry Name="Status.Multicore Support" Type="5" Value="0"></Entry>

    to disable multi core processing.



    Save and close text editor. Now, Traktor should start with just using 1 CPU core (which works for me until there is a fix).

    Let us know, if that helped.

  • mozzatron
    mozzatron Member Posts: 7 Member
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    Cheers guys

    Turned off the multicore processor support and that sorted out the issue

  • maximilian_ofc
    maximilian_ofc Member Posts: 3 Newcomer
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    @c0nsul Thanks for your Help. Can you just kindly tell me or try to explain where the TSI-File is located. Thank you a lot for your help.

  • c0nsul
    c0nsul Member Posts: 297 Pro
    edited February 2022
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    You're welcome, @maximilian_ofc

    Go to Documents -> Native Instruments -> Traktor 3.5.2 -> "Traktor Settings.tsi"

  • maximilian_ofc
    maximilian_ofc Member Posts: 3 Newcomer
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    @c0nsul thx a lot mate u saved me!!

  • Tim Slawik
    Tim Slawik Member Posts: 12 Member
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    https://community.native-instruments.com/discussion/comment/4782#Comment_4782

    Do you have a safe run always? No Problems anymore? Because i need it for Club Performance. Would you say it runs without freeze or anything else? (External mixing)

  • cazco
    cazco Member Posts: 46 Member
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    Hey Traktor friends on the M1 Pro, How are you finding the fix of turning off multicore? Is it stable? Has anyone road tested this a few times?

  • mozzatron
    mozzatron Member Posts: 7 Member
    Answer ✓
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    Hey guys. Since turning of Multicare support it seems to work good. Had no issues

  • Bernice Raabis
    Bernice Raabis Member Posts: 1 Member
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    https://community.native-instruments.com/discussion/comment/4684#Comment_4684

    Where is preferences? Thank you.

  • c0dex
    c0dex Member Posts: 2 Newcomer
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    Hi, work this too for intel macbook pro?

    is not a M1

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