Kontrol S88 MK3 - firmware upgrade problem

Marecki · January 18

How to fix?

Marecki · January 20

KontrolS88MK3DriverInstallation (2) (1) (2) (1) (1) (1).pdf

Thank you native instruments for your help, everything works now. For those who have a similar problem, I am adding instructions in the attachment.

thank you once again :)

Sunborn · January 18

https://community.native-instruments.com/discussion/21763/kontrol-s88-mk3-firmware-upgrade-problem

Please read this thread:

https://community.native-instruments.com/discussion/18270/s88-mk3-windows-users-read-this-before-you-try-the-initial-fw-update

Marecki · January 20

KontrolS88MK3DriverInstallation (2) (1) (2) (1) (1) (1).pdf

Thank you native instruments for your help, everything works now. For those who have a similar problem, I am adding instructions in the attachment.

thank you once again :)

Marecki · January 21

NIEditedDriver (1) (1) (2) (1) (1).zip

Driver to Kontrol S88 Mk3

Jeremy_NI · February 1

@Marecki Thanks for the update. If anyone is confronted with this issue we would first recommend to make sure that you have all the latest Windows updates, you can check This article from Microsoft.

Don't hesitate to contact our support: https://bit.ly/NI_support_Kontrol

blomquist · February 1

Version 1.5.7 is out. Installed successfully but i couldn't find a changelog. What changed since 1.5.5?

Matthew_NI · February 2

@blomquist nothing user facing. Just cleaner code.

dutty · February 5

My windows is fully updated and mine still don't work. Got my keyboard over the weekend. Couldnt use it. NI already showing bias for mac users.

Matthew_NI · February 5

There is no bias for Mac users. There was an issue with the firmware driver for the S88 on Windows, which Microsoft replaced and redistributed in December.

Are you on the S88? If so, please get in touch with our support team. We have heard from multiple users who thought they were fully updated, but weren't, and were missing the latest driver updates and/or minor version updates.

If you're on the the S49/61, what issues are you seeing?

Ojustaboo · February 5

@Matthew_NI @Jeremy_NI I posted in the other thread a video showing the problem I was having with updating my S88 from 1.5.5 to 1.5.7

@Chris_NI said he would bring it up with the QA engineers today and get back to me, do I need to contact support or should I wait for Chris?

https://community.native-instruments.com/discussion/comment/130442#Comment_130442

and video showing it in real time (apologies for 2 second black screen fairly near the start)

https://community.native-instruments.com/discussion/comment/130445#Comment_130445

Ojustaboo · February 7

@Matthew_NI @Chris_NI

I just reformatted and did a fresh install of windows followed by a fresh install of my NI products (bought a m2 drive for my system drive)

I then tried updating the S88 mk3 firmware and it went just like the vid I posted earlier ( https://youtu.be/auThrRprqC8 ), where the s88 was properly installed according to device manager, but during the update to 1.5.7 the driver became uninstalled and hence update failed.

I’ve since followed @Jeremy_NI instructions that he posted yesterday here

https://us.v-cdn.net/6034896/uploads/6PZSDK4UOBHX/kontrol-s88-mk3-windows-driver-26-firmware-installation.pdf

and it worked perfectly, update took just over 5 mins to run and I’m now on 1.5.7

Phil Norris · May 4

Installing the edited driver is impossible for me on Windows 10 Enterprise. Unfortunately our IT department won't allow us to run drivers that are not signed - and my machine has a bitlocker on that functionality.

My chances of getting permission are little to none.

You guys will have to get this driver signed and on the website for download in the official downloads section.

Kontrol S88 MK3 - firmware upgrade problem

Best Answer

Answers

Categories