Native Access stuck while installing update

I own Maschine MK3 and use it connected to my laptop. Everything's fine. Now I also want to connect the Maschine to my Windows 10 desktop computer. So I install Access and I get the icon on my desktop. So far so good. But when I want to open Access it immediately starts updating and then - while installing the update - it gets stuck and the Access icon disappears from my desktop (and the app from my disk). I've tried all the solutions I could find on the NI-site and the internet (uninstall NI-registry, disable Bitdefender, DISM, safe mode etc). Any suggestions?
Best Answer
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Hi Kaiwan, thanks for your support. I managed to get Native updated! I used a combination of uninstalling NI and the NI registry, then installing NA and thén doing the update in safemode (important: áfter I had installed NA in normal mode). Thanks again, much appreciated!
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Answers
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Did you try running NA as Admin?
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Yes I did, didn´t work. Thanks!
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Hi @Matthijs55 Have you tried all the steps on this page here?
Native Access Is Stuck on Startup: "Searching for the latest update"
Also while we recommend disabling all firewalls and VPN, another user with a similar issue managed to solve it by actually using VPN: Can't install, stuck on "searching for updates", tried so many things
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Hi Kaiwan, thanks for your support. I managed to get Native updated! I used a combination of uninstalling NI and the NI registry, then installing NA and thén doing the update in safemode (important: áfter I had installed NA in normal mode). Thanks again, much appreciated!
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@Matthijs55 Thanks a lot for the update and glad to hear you sorted it out eventually. There seems to be different solutions to this issue. 😅 I'll make sure to remember that updating in a safe mode is one of them!
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