Can't install, stuck on "searching for updates", tried so many things (screenshot attached)

marshill88
marshill88 Member Posts: 2 Newcomer
edited October 2024 in Native Access

I have done all the official steps this company recommends. I can't get this installed. My firewall is completely disabled. Running as admin, etc. Doesn't work. Windows 10, latest updates. Any ideas? Thanks so much. (see screenshot)

Untitled.png


Comments

  • marshill88
    marshill88 Member Posts: 2 Newcomer

    Does someone at Native Instruments want to explain why I just was able to successfully install the program after connecting to a German VPN?

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,949 admin

    @marshill88 Some firewalls on routers/modems can cause downloads to be interrupted (especially if you are using a company's internet connection that has heightened security). Using German VPN connection bypasses this issue it seems.

This discussion has been closed.
Back To Top

Categories