Kontakt not showing up on Ableton, not playing in Komplete Kontrol

cloudyblueday

Hi,

I'm new to Kontakt and also just recently got a new macbook. I had all my plugins downloaded to a removable SSD, and I've been trying to set them up on my new macbook, with no luck.

I've followed the native support guide on installing products on a new computer (https://support.native-instruments.com/hc/en-us/articles/209544789) and have been able to locate individual file paths from Native Access into my SSD. But they don't seem to show up in Ableton or Cubase, and won't play in the Komplete Kontrol window, even though the installation paths are correctly going to the file locations on my SSD in NA.

I'm on a new Macbook M1. Is it not yet supported by the M1 chip?

Any support would be greatly appreciated.

Blindeddie

what errors do you get? also, are you running in Rosetta 2 mode? That is currently required for most NI products on M1.

Apple Silicon (M1) Compatibility News – Native Instruments (native-instruments.com)

cloudyblueday

https://community.native-instruments.com/discussion/comment/6450#Comment_6450

I opened Ableton in Rosetta and no luck. When I try to load a plugin that I know has the correct file path into Komplete Kontrol, it just says "Loading Issue. Could not load Plug-in."

cloudyblueday

I tried completely redownloading a plugin and no luck either.

Blindeddie

Is the path in KK set to scan the install location of the plugins? (Ableton and Cubase as well?)

Edit: sorry, misunderstood your previous post…you said it’s already set correctly… and, What preset/instrument are you choosing when getting the error… please be specific… might help determine the issue…

Kaiwan_NI

@cloudyblueday Have you also tried all these troubleshooting steps here?

My NI Software Does Not Appear in my DAW

Plug-In Administration in Ableton Live

Also curious if any of Kontakt instruments work correctly outside of Komplete Kontrol? Does Analog Dreams for example work correctly within Kontakt?