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NI Veteran: Where are the VSTs I just purchased?
I ordered electric ruby and jam bass together as a birthday gift to myself… not only was the discount not honored, but I never got the confirmation email - nor did I even receive the two VSTs in my portal. The transactions shows up in my order history despite not showing up in my MY PRODUCTS section. Not sure what’s going…
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Native Access Total Fail
So, I changed my C Drive to a SSD Nvme 500Gb because the old drive was full. Then after updating with Native Access, Traktor 4 failed to work only showing a small white icon with OK on it. and all the other 7 updates failed with "unable to uninstall old program. So I ran the Registry tool. This made no difference. Now…
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Where is the Redemption code of Universal Audio UAD NI Bundle?
Yesterday I purchased the Universal Audio - UAD Bundle on sale through the Native Instruments website, and after more than 24 hours I'm still waiting for the "Redemption code" to download the purchased product. I've written to technical support several times and still haven't received a response. Could someone tell me if I…
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Why can I install some stuff and not some other? ( and yes i did allow disk access )
Why can I install some stuff and not some other? ( and yes i did allow disk access )
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Didn't Receive order
I ordered the electric mint and vintage guitar, and was charged. I never recieved an email confirmation or my licenses or anything showing purchased my order. its been a day since…
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updated Electric Keys Phoenix and can't use it any more because I do not own Kontakt 8
Hi, I fell into the trap and installed the new version of Electric Keys Phoenix that only works within Kontat 8… does anybody know how I can get the older version that still works with Kontakt 7? Thx
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download failed message in Native Access
I was able to download everything normally with native access on my Windows 11 computer. But I always get the message 'Download Failed' when I try to install everything on my Mac Book Pro M1 Pro running on Sonoma 14.8.1 with the latest version of Native Access. I have native access to complete access to my HD in my privacy…
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Installing RealiWhistle or RealiTone products
Anyone been able to bypass the digital signature issue with installs on MacOS 15.6.1? The right clicking to open and open again, bypassing the security permissions and Terminal solutions are not working.
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I cannot "uninstall" Kontakt 7 from Native Access - it seems no one else can either...
Hi, I just purchased an upgrade to Kontakt 8 (full) and installed it OK using Native Access (on macOS Sequoia). Of course I want to uninstall Kontakt 7 (full) now. Native Access, as you all know, offers NO WAY to uninstall Kontakt 7 (or presumable any other NI apps; it does let me uninstall content data) - NI instead gives…
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Neon Drive expansion download
Hello there, I have bought the NEON DRIVE Expansion pack, but I can not download it with native access 2, it is saying: Calculating time remaining, nad I have to finish my project by the end of the week and In urgent need of the expansion at the moment. it's not in the doanload page also.
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RISE & HIT, is not showing up in Native Access
The software I bought yesterday, RISE & HIT, is not showing up in Native Access, so I can't install it.The email said,"You will not receive an email containing your serial number. Your serial number will be automatically registered by Native Access, so you do not need to enter it yourself."However, the software I bought is…
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Native access 2 download libreries like Olafur Arnalds, Una corda
On Logic Pro X, Mac OS Sequoia, M4pro I can't install some libreries by Native Access like the Olafur Arnald, India, Una corda libraries.
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Not all iZotope products showing up in Native Access?
I noticed that it seems like we can finally download our iZotope products from Native Access, but for some reason I'm only seeing some of my products available for download, not all of them. I tried logging out and back in again and resetting the app cache to see if the rest of them would show up but that didn't change…
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Traktor 4 not appearing after purchase
having had 3 lte , i purchased 4, it says i own it, but not appearing for download in NI . Deleted everything and started again to no avail. tried everything ;C
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I can't download Komplete Start. It always directs me to download Native Access.
Q: Translation inserted by Moderator (translation by DeepL) When I try to download Komplete Start, it asks me to download Native Access. I do so, but then it doesn't progress. I try again and the same thing happens. It's an endless loop, so I need to know how to download Komplete Start so I can use my MK3. I've had it for…
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NTKDaemon failing to install (List index out of bounds)
I can't even install NTKDaemon because it says "runtime error List index out of bounds". I've tried deleting everything relating to native access out of my PC and re-installing but i get no change whatsoever. It's very frustrating.
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Native Access - download failed
I'm really annoyed about the problems with NI products, from handling the current K8 browser to Native Access. I've been trying to download the updates in Native Access for days, but I keep getting the error message “Download Failed”. And yes, there is internet. I have followed the instructions on Ni:…
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Library installation failure
I guess I'm not the only one who has bumped into this. I have recently purchased the Middle East library, and no matter what I do, the installation via NA is failing. Although granted full disk access to all relevant applications (ntkdeamon and NA), no luck Would be more than happy to hear your ideas. I heard somewhere…
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Not transferable
Not transferable I have a huge problem. Native Instruments has set all the products I've purchased to "Not transferable." I've sold three products now, and Native Instruments can't get them back to transferable. The buyer can't register the products I sold him. And for the past six days, I've been exchanging emails with…
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Can't login to Native instruments or Izotope. Support chat in feedback loop
Cannot login, says something went wrong when attempting to login. Tried support chat but just keeps feeding back something went wrong after I ask it to escalate. All I'm trying to do is update my Izotope products. Tried the NI support site and crashed saying high traffic Any help greatly appreciated Cheers Steve
