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The latest updates on NA
Could someone please explain, in simple terms if possible, what all the latest updates on NA are about? I refer to the "NICNT file for optimized Native Access experience". Does the average user need these updates? Do we have to have every latest version installed (Kontakt 8 etc)? What better user experience are subscribers…
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Native Access will not install Kontakt Player 8.5 which I need to run my new Session Guitarist libra
Hi, Hoping someone has some ideas here. I bought Session Guitarist Ruby which requires Kontakt/Kontakt Player 8.5. I had Kontakt Player 8.1 installed so I opened Native Access to try to update to the latest version (which I am assuming is v8.5 based on the above requirement for Ruby). Lo and behold Native Access is telling…
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FIXED: Battery 4 Factory Library not being installed on MacOS Tahoe 26.1
The installation of the Battery Factory Library fails on Mac Os 26 and on Mac Os 15 when trying to install on an external hard drive. We are working on a fix for that issue, in the meantime you can install it via the following workaround: Download the library folder & unzip:…
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How do I fix this installation failed error message?
Hey, so I don't know what I am doing wrong here. I followed the directions suggested in this installation failed error message. I have restarted my computer as well. I tried to contact support but the link takes me to a broken page as well. Soooo please somebody help!
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macOS Tahoe M4 Support!
Does anyone know the time frame on Tahoe support? I've upgraded computers since originally buying NI/Products (mac intel - macOS Tahoe) . On cyber Monday they had incredible deals and a brought a few products. Unfortunately trying to install them proves impossible. ❓️
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Need serial code for my unregistered product
I noticed a couple months ago, serial codes for both registered and unregistered products have been omitted for security reasons. Today, I accidentally bought the Komplete 15 Select Electronic for Novation bundled with my product in the wrong account. I have not registered it yet and I know if I have its serial number, I…
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Installation Failed
Hello, I have both Native Access 3 and NTKDaemon granted full access, and I re-started my computer, but Damage Rock Grooves keeps telling me Installation Failed. I'm also contacting NI support, but I wanted to reach out to the community to see if maybe I can get a quicker reply on how to resolve this issue. Thanks in…
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Selection multiple drive locations for libraries
Hi- I need to add an additional library location to Native Access due to the amount of assets I have- not all NI content will fit on one drive. It doesn't seem like this is possible (oddly) and puts me in a position of having to toggle the preference settings when running any updates so it matches the location of the…
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Can't log in to Native Access
Hello, I'm having trouble logging into Native Access. When I try to sign in, it doesn't work (the login either fails or nothing happens). I've double-checked my email and password, and I can log in fine on the Native Instruments website — just not in Native Access. I've already tried restarting my computer and reinstalling…
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CSS is never installed
Does anyone know why Cinematic Studio Strings never finishes installing? In the native access, it keeps installing, but it doesn't progress.
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Deleted Kontakt 6 App Keeps Reappearing in Native Access Browser
After completely uninstalling Kontakt 6 as per NI instructions, the application still prevails in the NA browser. Installation path shows a non-existent (unclickable) location. Subsequent uninstallation of NA (again, as per NI instructions) and re-installation did not solve problem either. Anyone here had the same or…
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Native Access Update failed
I cannot open Native Access, it sticks on the "Self-Update" page, and that's it. I realize I'm stuck on Windows 7. But my question: I have 15 as of yet unactivated products from ProjectSAM. Costed thousands of francs. They ALL officially work on Windows 7 (that's why I bought them). But I can't use ANY of them, because I…
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format and reinstall
Hi, I just formatted my hard drive, but my entire music library is still intact on one drive. I've changed the path in Native Access to match, but it doesn't seem to be scanning because the whole library is failing—no sound, no functionality, missing files, etc. Is there any way to force a scan, or do I have to reinstall…
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Lores stopped downloading
Lores stops at around 50gb while downloading. What is the solution
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Expansion
cant download or find an expansion. just bought an expansion called queensbridge but it says MPC expansion i can only use it if i have a MPC or i can use it on my maschine mk3??? thanks
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stuck on loading products
since last weeks update native access is permanently stuck on "loading products" have reinstalled , uninstalled and reinstalled numerous times but to no avail
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Komplete 15 Standard: Can't find it in the Plugin Alliance Installation Manager
We purchased Komplete 15 Standard and followed the installation instructions. But the Plugin Alliance Installation Manager doesn't show the Komplete 15 Standard, whether under "My Products" nor somewhere else. Where is our download? We paid for it and can't download it? What is that, Native Instruments?
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Request for License Transfer Assistance – Traktor Kontrol S4 MK3 (Owner Deceased)
Hello, I need assistance with an unusual license transfer case. I cannot share product details publicly, but the registered owner of a Native Instruments device has passed away, and I need to complete the ownership transfer to a new user. I am unable to access the original account. Could someone from the Native Instruments…
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Native Access says it's installed updates, but the product remains in the "Update" state
When I run Native Access, it says I have 11 available updates. If I click "Update All" then it says it's updating all the available products, but after the update it still says they have updates available.
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Can't install Library
Good afternoon, everyone! How are you? I just purchased the One Kit Wonder: Metal, but I can't install it. I installed Native Access 2 > added the serial number > tried to download it, but it didn't install. They told me to follow these steps:…
