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Why isn't Maschine 2 Essentials showing up in Native Access?
Good morning: I have no idea what I'm missing here...under my "Registered Products", I have "Maschine 2 Essentials Application for MASCHINE MIKRO MK3", but it's not showing up so I can download it in Native Access. Any help GREATLY appreciated as I'd really like to be able to actually use the hardware I bought...lol
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When can I download serial?
I bought a different instrument and Complete 13 yesterday. However, it is still not possible to download, and only "order checked" is displayed on the purchase status. I need it right away, but it's a big deal. ㅠㅠWhen I read other posts, there were people who had similar problems to me, and I wonder if it was solved well.…
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Native Access Error Message "Download Failed"
Hi! I received a Native Access Error Message: "Download Failed: Please Check Your Internet Connection" This article didn't help https://support.native-instruments.com/hc/en-us/articles/360000750877 Everything worked fine on this computer with these settings and this internet for over a year. Please, help. What changed? How…
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How long does it take to receive serial numbers?
Hello, I'm new here on forum so please be kind with me :-) About a week ago I bought NI Komplete 13 Ultimate CE and I still didn't received anything from NI, except for the automated email where is stated, that I will receive serial numbers soon in diferent email. I also create a ticket after few days but there is no sign…
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Native Access Won't show bought plugin (Replika) (Mac OS)
Hello, I bought Replika a couple days before and still won't show up in Native Access. The plugin shows up as registered in native instruments account but when i open Native Access, it won't show up. I tried to re-install everything, I even formatted my computer but still nothing appears. Only the free stuff from Native…
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Native Access shows installed instrument as not installed
Hi there, just doing some updates and installs. Kind of trying to manage the disk space, which is a very close call, since i only have 30 GB left. So I'm just wondering whether you'd advice my to install instruments already installed (maybe updated?) or leave as is. Only drawback, they'll come up everytime uninstalled when…
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Library path is not valid on Native Access
Is it just me, or is the page that covers Native Access Error Message: "Library path is not valid. Please browse again." Completely unhelpful? Why is the path to the chosen folder not correct? Why is the new folder correct? Come on guys. I've paid for this content but can't access it and have given up trying to figure this…
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Kontakt not showing up on Ableton, not playing in Komplete Kontrol
Hi, I'm new to Kontakt and also just recently got a new macbook. I had all my plugins downloaded to a removable SSD, and I've been trying to set them up on my new macbook, with no luck. I've followed the native support guide on installing products on a new computer…
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Service center can not be found error when trying to access library from a new Macbook
HI there, I guess this is the same problem others are going through. Purchased Logic, Komplete 9 and Maschine MK3, and time machined those contents onto new Macbook M1 14". Trying to access library, and tells me to either "Demo, Buy, or Activate" - When I click "Activate" - "service center can not be found. Please run the…
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Licence transfer on Windows and Mac
Can I move my license from windows to mac? If so how do I go about it
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Confirmation sent to wrong email address
Hello. I am trying to purchase an NI product and the webshop tells me it will send confirmation to an old email address I no longer use, is not listed in my NI account, and cannot access. There is no support for this sort of problem. How do I get NI to send confirmation of purchases to MY email? Thanks.
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Are Native Access updates for my Maschine?
I have reviewed the available updates in Native Access. Are these updates "specific" to my maschine (studio), or are these updates that are for all users. Any help would be greatly appreciated.
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Products disappeared from new account with the same email
I haven't used my keyboard for a while (like 1yr). I was trying to install again drivers ecc... but i could not access to my account anymore! I had to create a new account with the same email but my products are vanished. How can i recover my licenses?
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NI Sends Purchase Confirmation to Wrong Email
Hello. My current working email address is "abc@123.com". This current working email address is correctly displayed when I navigate to the NI My Account web-page. Yesterday I purchased (online) an upgrade of a NI software product. At the end of the transaction, the web-page displays a notice saying that the purchase…
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Why's Native Access trying to uninstall a Kontakt I've never had?
Dear Anyone. Got Komplete Start and Native Access. Everything installs bar Kontakt 6 Player, which says it has problems uninstalling an earlier version. It probably does - I've never HAD an earlier version!! I've downloaded the tool for uninstalling stuff and it found Uhe Zebra and a few other things, so I let it uninstall…