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You know Engineers they love to change things
I just did an upgrade to Native Access to 3.10.3. I've been an NI customer for years and up until recently everything worked flawlessly. Now, for no obvious reasons, NA has completely changed. Different UI. Hangs all over the place. Repeated invocations sometimes just work, other times it hangs on loading products,…
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Guitar Rig 5 with Rig Kontrol 3 won't work on different laptop
I've owned Guitar Rig 5 with Rig Control 3 for years. I've installed on new laptop which uses WASAP (Shared) - no other option available in 'settings' - my old computer used ASIO. With guitar plugged in, no input registers on Rig Kontrol and no sound. Please help
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Upright Bass, Native Access and customer support
Hello, I have a problem installing Session "Bassist - Upright Bass" which I purchased a week ago. It does not appear in Native Access. If I install Native Access 2, nothing works: It can no longer load any products. I allowed full access to the hard drive and disabled my VPN. I tried to contact customer support but the web…
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KONTAKT 7 factory library downlowd failure
Facing a Problem downloading the KONTAKT library. it is calculating time remaining since 2 hours although other libraries where dowloaded instantly…. I need your support please
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Native access, Maschine and Kontakt problems (A right mess please help)
HI I have loaded Maschine and firstly it no longer was able to load vintage organs or skarbee mk1 (Which I have in Komplete select 11) I have gone into native access and some of my instruments are now showing demo. I have attempted to reinstall vintage organs and it is saying it says I need Kontakt 5 or more (but I have…
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Can't update, reinstall, or uninstall Kontakt 7. Why?
I cannot update or reinstall Kontakt 7 because I always get the "Update failed: could not uninstall previous version" or simple "Installation failed" error. I tried going back to an old version of Native Access, like 1.14 and same problem. I updated Native Access 2 to latest version and same problem. I uninstalled the…
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surely this is not happening
native access version 2 still not working.come on guys its been weeks now.i cant use it.screenshot enclosed thank you
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Native Access installation failed NTK Daemon installation failed
Hi All, I have problem to install native access. It turns out that NTKDaemon service doesn start... I´ve tried already all the official Native Instruments steps Win 11 Pro 64 bit Processor Intel Core i7-10850H 32 GB DDR4 RAM Any help is aprechiated! Thanks
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Robot Dog Drums Installation issues
Has anyone else had issues installing robot drums rock from native access? Keeps saying fatal error while installing. or just gets stuck on installing the software. Really would appreciate some help on this. The company Robot Dog can't seem to help.
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Updated Native Access and ALL Products were switched to Demo!
Just like the title says, Native Access ran an update. I then chose to update any updates available, and no, I can't use any of the instruments in K13 Ultimate, and even Maschine 2 says it is in demo mode. I paid for all these products years ago and have loads of unfinished projects I would like to work on but can't. Did…
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can anyone help with this error message after reinstalling my library onto a new mac air m3? thanks,
HELP needed with this errow message on my Komplete Now subscription!
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dissapointed in ni
waiting weeks to get the new native access sorted out.does not work tried turning off mac firewall but nothing.customer servive are continuing to escalate my case five times and 3 weeks later still trying to re4solve this.i hate this company ive spent thousands of pounds for what? one furious customer🤨
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Suddenly Native Access and Kontakt Player 7 stopped working
Hello: I need help since suddenly kontakt player stopped working as it should. It kept on asking to DEMO BUY OR ACTIVATE. I didnt change the computer or did anything Available software on native access except for the one i purchased are gone. I tried to redownload KONTAKT START but it kept on looping. Anyone else has this…
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The FAQ downloads the WRONG windows version of the NTKDaemon for Native Access 2
The download link for the windows NTKDaemon delivers the version 1.16 exe, whereas the current version 3.10.2 (when posted) of NA2 requires the version 1.17.2 of the NTKDaemon! This is guaranteed to make the install fail, as there is a mismatch in the message protocol between NA2 (version 2.1.0) and the older daemon…
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How can I fix the error: Downloading (*Product*) failed: could not create new file or truncate...
Hello, my name is Jason and I'm having an issue with understanding why I keep getting an error when I try to install Audio Imperia's Jaeger software from my Native Access Library onto my M1 2020 Macbook Pro running OS Sonoma 14.4.1 Let me further explain: I have had the run-around from Audio Imperia's extremely slow…
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how to retreive lost voucher code
hi i recently purchased a s88 mk3 and N.I. sent a voucher code for a free plug in however that email got deleted from my computer somehow so i was wondering if there is a way to reissue the code
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NA2 product updating Mac - iCloud Relay incompatible
Updating anything via NA2 (specifically downloading updates) requires quitting NA, quitting the NTKDaemon, turning off iCloud relay, then restarting NA. Otherwise it just fails to download. It's literally the only thing I've found that somehow doesn't work with iCloud Relay being enabled. NA1 continues to work without…
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How can I solve "Status: Cancelled" in Native Access with products I've bought individually?
In June 2023, I subscribed to Komplete NOW. A month later, I cancelled it, and I bought Komplete 14 Standard as well as a bunch of individual products (like "Duets" and "Alicia's Keys"). Everything was working fine. Two days ago (about 8 months after Komplete NOW's cancellation and the purchase of those individual…
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Native Access 3.10.3 not working.
On Mac Studio M2 Max running Sonoma 14.2. I have been trying to download all of my Ultimate bundle for a couple weeks. Thought it was all there but some was not showing up in Kontakt. Native Access had many of the libraries labeled "Reinstall" with "!" before it. So I have been fighting my way through reinstalling…
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Computer problems after de-installetion instruments with Native Access
Yesterday I uninstalled some instruments in Native Access. See screenshot. Now my computer no longer sees many programs (apps). Not from Native Instruments, but neither many other programs. But most programs work normally. Later I saw that the uninstallation must be done with Windows (11) and not in Native Access. Who…