Native Access
Discussion List
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Maschine Factory Library in Demo mode, unable to reinstall or locate
Hello colleagues, my maschine factory library is in demo mode since some days and i cannot undo this. Very funny is, that the maschine factory selection (anything there is included in the factory selection as far as i know) runs like it should in the "normal" mode. So it means, that the "lower" product is active but the…
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Native Access constantly freezes when I launch it
Native Access freezes up immediately on startup on my windows 11 PC. I have uninstalled and reinstalled but the issue persists. I am pretty sure I can't be the only person experiencing this issue so I am just hoping that there is a fix or work around. Please let me know, thanks. Oh, I have the latest version installed.
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Native Access keeps trying to update products that are already updated
Got my complete Native Komplete ultimate 13 Soft on an external drive. All Preferences, Download, Application, Content, VST 64 and VST 32 Location set cleanly in Native Access. But every time I call up Native Access to check for updates, I always see the same 18 available updates that have already been installed 1000…
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Native Access stuck while installing update
I own Maschine MK3 and use it connected to my laptop. Everything's fine. Now I also want to connect the Maschine to my Windows 10 desktop computer. So I install Access and I get the icon on my desktop. So far so good. But when I want to open Access it immediately starts updating and then - while installing the update - it…
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What's the process to move all my Kontakt libraries from one computer to another?
Hi all. I am about to receive a new Mac and would like to move all my libraries from my old Mac to the new one WITHOUT having to re-download 2Tb worth of content. Actually, the library contents are, at the moment, on an external SSD. The way I understand all this to work when downloading a library, one part is the software…
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How can I install Native Access on Apple M1 Monterey
I get this message when running Native Access on M1 Pro, Monterey. ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Incident Identifier: 70AF919B-74C4-4ABF-A3A5-062A81ED119B CrashReporter Key: F43F2573-E254-B27C-1965-B9E2C2361AB3 Hardware Model:…
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Not able to see products I purchased even after 2 days
Hi guys, 2 days ago I purchased 3 items however I didn't receive any serial number or download option on native access for any of those items. I tried contacting support but no one replies. NI states that it might take 30 mins to 120 mins for the download option to come up however it's been 2 days and there is no progress.…
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is anyone having trouble downloading piano colors
when installing piano colors, I keep getting an unknown error. I have downloaded larger files all in the same way, to the C drive then i transfer to an external drive. never an issue till now. i have downloaded the entire komplete 13 ultimate collector's edition with no issues.
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Traktor pro 2 won't install on Mac M1 OSX montrey 12.2.1, not sure why
I have MacOS Montrey version 12.2.1, on a MacBook Pro M1 2020, 16gb memory. Fully updated, and with Rosetta2 installed. Have added serial code into native instruments app, and it is showing as registered under the account online, however, every time I try to install the software, I get the message activation failed: you…
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Native Access permission denied error message
Hello a I have a Macbook Pro with Big Sur 11.6.2 . When I try to login into NA don't let me do it . The password is corrects and always give me retry , try again . Anyone with the same problem our any one can help me . Thks .
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Hammers & Waves Install not working
Hi. Just purchased the Hammers + Waves bundle on my Mac to use in Logic Pro X. Install seemed to go well. Opened logic and tried to use. Was able to access Kontakt, but the Instruments, presets, etc don't load; Skyaudio tech said to reinstall, then relocate files. Installation again went fine. Still nothing. Moving files…
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Reinstalling Komplete 13 from hard disk after crashed SSD
I am on a MacBook running Mojave 10.14.6 In November, 2021, I installed Komplete 13 ULTIMATE Collectors Edition, purchased on a hard disk (named KOMPLETE), to an external SSD (named GLYPH-2TB). Recently, the SSD crashed. I got it repaired and am trying to reinstall. I have created a new folder on the SSD named NI (so…
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How do I relocate/reinstall all my NI plugins and Libraries to a new external hard rive?
I lost my previous external hard rive where all my NI stuff was stored and now the installation path is still routed to that external HD and won't recognized my new external HD. It will only route to my computer where I don't have any room to store anything. Help me please. :)
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All instruments could not be loaded.
Hi, I got my Maschine MIKRO MK3 today and installed 8 products via Native Access. Groups, Sounds are working well in Maschine 2, but Instruments could not be loaded. Here's the Error message I got when I tried to load one: Including Kontakt, Play Series Selection, Blocks Bass, Reaktor. I've reinstalled 3 times but the…
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Kontakt 6 Not Showing in Native Access.
I purchased Kontakt 6 Full but I only see player in My Native Access. Anyone ever come across this? Thank you
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