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unwanted triggers
hi all, i am having issues with the keyboard triggering different things in cubase 13 the 5th c# triggers a message to quit to an earlier version,the 5th f# triggers the control panel and a few other random keys doing strange things. i believe they are programed key changes but cant find a way to turn them off. its…
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native access locking up
I can't install Maschine 3. It simply says "Installing" but never does. Similar issues with "repair" of other programs (Maschine essentials 2, traktor pro 4, ect.)
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Traktor X1 Mk3
When i try to register and enter my SN of the device i keep getting error message, On the first version of native access it says : Registration failed for unknown reasos On native access 2 i get : An error occured while procesing your serial. I alreeady contacted NI support via email but the solution offered was a generic…
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Cant find Maschine 2 Software after registration
I just put in the Serial Num ber and Komplete 8 was installed
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native access always queues downloading products
hi im having this problem of native access always queueing products that i was about to download how do i fix this and also OS: Windows 10 help me :<
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Maschine Central Download
The website says the Maschine 3.0 upgrade comes with Maschine Central included, but the only thing showing up in Native Access is the Maschine 3 app. Is this a common issue or did I misread what is included in the upgrade? Thanks.
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Broken Content Link
Hi There, Hope all is good. I have an issue with native access. My sound drive is named SOUNDS. It NI Access in the content installer path its seeing as SOUNDS 1, even though it doesnt exist. When i redirect manually to SOUNDS it still reads SOUNDS 1 therefore not being able to find the content. How can i fix this? Thanks…
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I reinstalled my window 10. I already have kontakt instruments in my external hard drive. How can I
I reinstalled my window 10. I already have kontakt instruments in my external hard drive. But my Native Access doesn't know that kontakt instruments are on the external hard drive. Should I re-download all my kontakt instruments? It will probably take 3 or 4 days. I think there might be a way to solve this without…
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Kontakt Player 8: Download filed
Hello, I'm trying to update Kontakt 8 (which is already installed and seems to one running fine) and install a newly purchased Organ library, but system keeping reporting "Download failed". I tried changing paths in Settings several times but nothing seems to help. I'm running Kontakt 8 in Vienna Ensemble Pro, all…
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a bug after updating
it says require("source-map-support/source-map-support.js").install() when i open the native access software
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Using the libraries of 2 Accounts with Maschine mk3 at the same time?
Hello everybody! Is it possible to use the library of a second account in maschine at the same time when I use my account? If not, is it possible to merge these two accounts into one without losing one of the libraries? Thanks in advance!
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URGENT!! Possible hacked account. Can't contact support!
I can't seem to find a way to contact support, as normally expected. Just seem to get caught in a loop of help articles. Please can someone here from NI 'pm' me or provide me with a link direct to urgent supoort. Thanks!
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"Unable to log in, check our knowledge base"?
I have been trying for a month. I had no issues with logging into Native Access on my new ASUS Vivobook a month ago. One day I came in to log in, and got the "Unable to log in, check the knowledge database" message. Well, between myself and my company IT person, we have tried everything suggested and then some but there is…
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How do I complete my downloads?
After granting full access I am still not able to complete my downloads. Where do I go from here?
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Native Access : Serial Number for Spitfire already used
Hello everyone, I've been trying for a few days to install my Spitfire suite via Native Access, but it's impossible. For Spitfire Masse, Srings, Woodwinds and Brass, Access tells me that the serial numbers are already in use. This Suite had been “lent” more than a year ago to a sound engineer with whom I no longer have any…
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How to get vst2 version of Massive
Hello, I'm trying to load a project that use Massive VST2 version. I've installed it from Native Access. I can see inside the Ableton 12 project that the VST3 and AU2 are installed but not the VST2 version. I don't find how to install the VST2 one. Can you help le please? Best
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NI won't accept serial of S88 Mk III. I know the entry is correct. I know the account is correct
Why does NI return such an ambiguous error? "An error occurred with your serial." That's it! Anybody have this experience and frustration? I am running Windows 11 on an Intel i9 3.6 Ghz machine with 64 GB of RAM and tons of disk space. I just paid for and installed Kontrol 15 Collectors Edition. I bought a new S88 to go…
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Licenses locked
Hi, A few days ago, I created a new account using the email EXAMPLE, which I then asked an NI agent to delete. Now, I have reused the same email by changing my old account’s email to EXAMPLE, but all the previously transferable licenses are now marked as non-transferable. My goal is to move all my transferable licenses to…
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I have instruments in native access on my pc that are not showing up on my Mac
Why do I have instruments on my PC that I do not see on my Mac? They are the full version yet I see no serial number for them and it does not show on my Mac
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NI Access does not accept my serials
Hi everyone, i recently bought the Kontrol S49 + Komplete Standard bundle and received the keyboard today. Since i was asked to enter the hardware serial before the software i waited. Sadly today after receiving it, i entered the serial written on the screen and underneath the keyboard without any success. I tried every…
