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Activating Battery 3 or older NI software
My hard drive crashed and I'm reinstalling all my music software. It seems like I can't activate a few of my older NI plugins anymore despite them being fully compatible with my computer and Windows 10 (my system is identical minus my hard drive). For some odd reason Kontakt 4 activated automatically through (now defunct)…
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Native Access New Expansion Updates - October 9, 2024
I just got hit with 9 Expansion Updates? I am running Kk/Machine on Sonoma Mac 14. Everything is working great, so I am hesitant to do updates.just because they are being put on my Komplete Access 2. I do major updates like on Komplete Kontrol and kontakt 7. Normally, I receive 2 or 3 updates at a time. Nine Expansions,…
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Has the Issue of NA not showing purchased instruments been solved?
I bought two instruments and only one will show up. Ashlight showed up but not Kithara. I did all the stuff it says to do in the Fac but still no Kithara. Support is impossible to get to.THIS SUCKS!!! Support for a company this size should be easy to find and use!
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Unable to change account e-mail
I found the support form specifically for if you have lost access to the e-mail in your NI profile/login. I filled out all the pages. NONE of them asked for my current e-mail I wish to switch/merge to. I was asked to enter the e-mail currently associated with my account so you could contact me - the one to which I have no…
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unable to login to native access 2
Hi I've tried to install (again) NA2 and still run into the "unable to login" error. I've reached out your support last time and we ended up with an install of NA 1, which was also bugged (I couldn't download my VST from it, support ended up sharing me those files through a google drive. By then I just wanted to install…
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How to get not installed products to appear on Native Access
Hi, I'm seeing on NA my installed products, but not what i own (just havent downloaded) and if i unistall something from NA, it completely disappears and there is no way to download it back if i want. this stresses me since i have like 70 products that i cant get in touch right now. Would appreciate help alot.
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"(Instrument) requires at least Kontakt version 7.7.0" when version 8 installed
Hi, I have Kontakt Player version 8 installed and when I try to install some instruments I get the error "(Instrument) requires at least Kontakt version 7.7.0" which of course is satisfied, given that I have version 8 installed.
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Odd behaviour of NTKDaemon and Native Access
Since recently I am observing unreliable behaviour of Native Access in my Windows 10 system. The symptom is that the app will show everything as uninstalled (in fact there are 100+ products installed). In the NTKDaemon log I observe stuff clearly indicating NA is unable to get the installed products: [info]…
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Cannot install Kontakt 7 on Windows 11 Pro.
Hello, I recently wanted to reinstall Kontakt 7, but Native Access says it is installed correctly, but I can't even find the app in standalone, neither in my DAW. Kontakt 6 player and Kontakt 8 Player install correctly though… What am I missing here? Anyone please help! It is driving me insane for 3 hours… Thank you so…
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Native Access does not work in Sonoma
I try to download any plugin or effect from Native Access and get a "failed" message. I am using an iMac24" with Somona 14.3.1 (Apple Sillcon) M1
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Can't Install Dependencies
NI - How many years later is this and it still sucks. Is that 2 years? 3 years? Can you at least scrap the requirement of Native Access to update hardware? The process for working around this when the computer is a DAW with peripherals connected that all need to powered off/back on just for Native Access. The worst part is…
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Can't install NTKDaemon, List index out of bounds (2)
Hello, I just recently got a new PC and for the life of me I can't figure out how to fix this install error preventing me from installing Native Access (more specifically NTKDaemon). I'm running Windows 11, I have an AMD Ryzen 9 7950X Processor and 32 gigs of memory. The error reads: Runtime error in setup script: Line…
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Native Access - Asking for Log In 3.14
This morning I updated my Native Access to 3.14. After it updated and restarted.. When double clicking on the App it asked me for my user and password. I entered my user and password information and I get an error stating UNABLE TO LOG IN. PLEASE SEE OUR KNOWLEDGE BASE. RETRY LOGIN
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Installation problem
I am trying to install instruments in the Default folder (C:\users\public\documents) and on confirming this in the Locate screen a notice appears in red saying the path is invalid. How can this be? This is a new computer (Windows 11) and there are no pre-existing instruments files. I tried attaching an external SSD which…
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How can I unregister a product?
In another post , there is a link to a form that does no exist or load. The current support page is asking to login, but when you do, you only get a link to the community forum. What is a working link to request unregistering of products?
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[[[[[cancelled account]]]]]
why my account has been cancelled with no advise or no reason please I want to get back my service that I use daily. thanks
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Native Access Install Failures even after following instructions per below repeatedly
https://support.native-instruments.com/hc/en-us/articles/360016913977-Native-Access-Error-Message-Installation-Failed-Mac Native Access two products Previews Update and Session Guitarist- Strummed Acoustic Update installation failed even with Full Disk Access enabled for Native Access and NTKDaemon and multiple restarts.…
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NA update
I've still got NA 3.10.3. I have not opened it for quite a while, actually since I downloaded everything for Komplete EC 14 in the summer which went without any problems. If I open it now to which version will NA then be updated? And is it safe to do so, with the stories of bugs I have heard I am reluctant. I don't really…
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Unable to Register Komplete Kontrol A25
I've been stuck trying to register my new keyboard. I've tried reinstalling Native Access, but each time I submit the serial (serial covered for obvious reasons), I get the following error: I'm on an intel Mac, and I've allowed Native Access to run in the background, but I'm out of ideas. I wasn't able to see anything in…
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Native Access 1 and NA2
I have just installed Komplete 15 standard using Native Access 1 and most software installed cleanly. I did have a problem installing Izotope Ozone 11. You have remedied that problem by suggesting I use NA version 2 (Doh!). That fixed the problem by I see that I have 83 updates to the software I installed yesterday. Do…
