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M1 - "installation failed"
Good afternoon! I recently purchased a Mac mini (M1, 2020; OS 12.5.1) and have been slowly rebuilding my libraries and plugins. One of the last to finish is Kontakt. The screenshot below is of the items that will not install. When the download finishes, it will say, "Installing" that eventually changes to "Installation…
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I haven't loged in to my Native Instruments account since the end of August 2023 due to illness.
When I try to log in to my Native Instruments account via Native Access I get : Unable to log in. Please restart your computer and try again. If the problem persists, please contact support. Everything seems to be redone. Please advise as to what steps to take.
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"Download Failed"
Just purchased a Komplete pack, I have managed to download all of the files except "Symphony series percussion" and "Stradivari Cello". Each time I try to install, The download bar reaches about half way and then stops with the "Download Failed", But the files are fully downloaded but I think there's an issue with the…
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Native Access Error Message "Download Failed"
Hi! I received a Native Access Error Message: "Download Failed: Please Check Your Internet Connection" This article didn't help https://support.native-instruments.com/hc/en-us/articles/360000750877 Everything worked fine on this computer with these settings and this internet for over a year. Please, help. What changed? How…
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N A does not open ask for full disk access already given
I downloaded Native access (Mac Intel MacOs12.4), but when I open the application, the following message appears: Please grant permission to Native Access to install dependencies. Please restart Native Access and try again. So I allowed Native Access full disk access. I restarted my computer, and reinstalled Native Access…
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Drive not showing up in kontakt
Hi everyone, I just bought electric mint and drive. However electric mint is working but drive isn't. it says installation complete in native access but when I open kontakt in ableton or standalone it doesn't show up anywhere. Any tips? Thanks in advance.
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Unable to import serial numbers
Hey guys. I just bought from second hand my Maschine Mk3 with Komplete 11. So i started with native access but i couldnt to log in, finally used an old version of Native Access and i was able to log in, so then i wanted to import the serial numbers from the maschine and komplete 11, but i get the same error every time…
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Native Access Password Prompt
Hi Guys, everytime I start NA 2.0, I have to type in my password. How can it be deactivated in Ventura (M1)? Peter
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Native Access does not open
Kontact 6 opens with all my libraries no problem. But opening NA it just sits and spins 'Loading Products' forever. Current version is: Version 3.7.0 (b128381 / 1.14.0.0) dark. Kontakt v6.70.000 Ideas anyone? M2 Mac, ventura
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Says "Install" but then never installs it stays in the cue and does not download
Yooo Currently trying to download Kontakt, Raum and other plugins through Native Access, but I ran into a problem. Every time I try and download one of the applications, they just sit in the cue and proceed to not download. I keep clearing the cue and trying again, with no avail. Please help! Otto
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Native Access 2 - Monterey 12.6.8 - GRANT PERMISSIONS ERROR
Native Access 2 will not launch - gives the "Please grant permission to Native Access to install dependencies. Please restart Native Access and try again". All solutions tried and still no go. I have gone through every solution on NI site. They even have you do Terminal prompts (??). Anyone else have a solution? Contacting…
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How to register Ozone10 from Komplete
I bought Komplete Collectors Edition via upgrading. I took this route: Kontakt 7 -> Komplete Ultimate -> Komplete Collectors Edition But I haven't really received a serial for Ozone10, which should be included. If anyone else has bough Komplete and installed Ozone successfully, how did you do it? Which serial did you use…
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Ozone 10 - Why don't we get a serial number in Native Access/products & serials?
Bought this as part of the K14 UCE - and my upgrade to advanced is expensive. My upgrade from Ozone 9 advanced via the iZotope website is less expensive. However, as I don't have a serial number for Ozone 10 to register on the iZotope website, I can't get the even better offer (likely $99 to upgrade to 10 advanced) via…
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Native Access 2 (Intel Mac) Application Location setting Error Flag in Preferences
I have just upgraded to Native Access (NA) 2 from v1 on my Mac (running Big Sur 11.6.7) manually. Now there is an error flag in NA 2 next to Application Location setting in the Preferences which is "/Applications/Native Instruments"--this is the same setting as NA 1 which I had no issue before. Hovering to the error flag,…
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Order under review for 5 days
Heya, Wondering if it's common for software orders to sit in under review status? Mine has been in under review for 5 days already with no download links or license issued (despite the payment having been successfully processed at the time). Have contacted support a couple of times to no avail. Cheers