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Stuck on Loading Programs
My Native Access is stuck on "Loading Programs" - I have tried all the recommendations online and still will not work
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can not update files
can not update halcyon sky Lucid mission and neon drive Updates may fail to install while audio applications are running. Please close them before proceeding
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Native Access NTKDaemon Error
Good afternoon, since yesterday I've been having a problem when I start Native Access. It always asks me to install NTKDaemon every time I restart my laptop, and when I try to install anything from the library, it tells me I need to grant full disk access to both (Native Access and NTKDaemon), even though they already have…
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How to change path away from OneDrive?
I'm not sure what this folder is called. For me, the default folder is: /user/onedrive/documents/native instruments/ In here are folders for all my NI products. This is not one of the paths in Native Access (it is not a download location, installation location or content location). I think it is some type of product…
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Native Access (macOS) – Failed
Hello Native Instruments Support Team, I am experiencing an issue with Native Access on macOS where I am unable to log in. The application consistently displays the following error message immediately when attempting to sign in: “Unable to log in. Please see our knowledge base for more information.” I have attached a…
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Will Native Access ever work again
Native Access has not been working to download ANY of my updates for many months and OS versions. I don't want a temp fix to manually download each one separately (but not even then for ALL of the products). I want your portal to work as intended. Turning of Private Relay does nothing. The Support chat bot is broken and…
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Can someone please help me with Native Access?
The only way I could get anything done with Native Access is through SEVERE manual intervention with pretty much every step of the way and it's taken me over a week so far to install what software/plug-ins I have so far, and I still have all of the largest Kontakt instruments left to install. This is a fresh install of…
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My email adress got hacked / Is there a human being from the NI team for reading me here???
Is there a human being from the NI team for reading me here??? I've been writing to the support for days but dont get any answer: I have NO acces to my mailbox any more. I would like to register my new one as my NI acount login. No answer from NI custommer service. Just a stupid IA that is probably writing to my former…
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Help with authorizing
I am having an awful time the last couple months trying to get the subscription that I’ve been paying for to work in native access. it just keeps saying the subscription is active, yet no plugins show. I’ve used the portal of izotopes yet still in my daw it says it’s not authorize. The portal won’t allow me! Ever since…
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Unable to Login (Native Access on desktop not working)
Title: Native Access Login Issue on New PC – Ongoing Problem Hi everyone, I wanted to share my experience in case it helps others and brings visibility to this ongoing issue. I recently set up a new PC and installed Native Access 2 to access my purchased instruments. While I can log in online through the browser, the…
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Native Access Hangs on Updates
Is there a way to get Native Access to update only 64-bit VST 's?? Effects and/or Instruments? The Problem is Native Access 2 hangs when trying to update 32-bit VST.I have to manually go in to the task manager and end each plug-in update. The individual products STILL show up as updates available on the Native Access to…
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Action Strings, Woodwinds, and Strikes
I just bought the KK 15 Collector's Edition and all of my Action Plugins (Strikes, Strings and Woodwinds) won't install properly. I have Logic Pro and an Apple Mac M2.
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Anyone Else Have NA Hanging When Trying To Connect to NI on Startup?
Anyone else have NA hanging when it tries to connect via the internet at startup? All the other menus work and such, but it just keeps cycling and saying "Loading Products" when at startup like it's waiting for a connection.
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Traktor Pro 4 missing in N.A. on new PC
Q: Translation inserted by Moderator (translation by DeepL) Hi, How is it possible that I can no longer find Traktor Pro 4 on my new PC, but I can find it on my old PC with the same account? Community Code of Conduct - Please read before posting: Quote : Our community is currently only available in English. Please be…
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Unable to Install Upgrade to Cremona Quartet Bundle
Hello everyone. I'm new here and hoping to get some assistance. I know this generally happens the other way around, but I purchased the Cremona Quartet Ensemble from Sweetwater a couple of weeks ago and got everything working fine (well, with some bugs, but that's a separate issue). I then realized I actually needed the…
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Kontakt 8 stuck in Demo Mode – “base product missing”
Hi everyone, I’m hoping for some advice here, as I’m currently stuck and official support hasn’t helped so far. I bought a new PC and am experiencing troubles getting Kontakt 8 to run properly. The issue is NOT library-related. Kontakt 8 itself cannot be activated. What’s happening: Kontakt Player does not appear in Native…
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Native access install failed
I couldn’t take it anymore. Every time I launched Maschine or Komplete Kontrol, it took at least 5 minutes for the application to start. I decided to reinstall Windows and install Native Access on a clean system. Now I have a problem: Native Access won’t install. “NTKDaemon failed to start. Verify that you have sufficient…
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update email adress
Hi my email server doesnt work anymore, I contacted support via Chatbot tickets 4766476 and 4774114, like I said I cant access the email account I registered all my traktor products, NI must contact me via the new email address or the Forum. looking forward, thank you
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Why won't Native Access recognise my Spitfire Instrument?
Hi everyone. Having an absolute nightmare trying to add one of my libraries. I purchased Spitfire Audio Solo Strings a month ago. I own loads of these libraries, and have never had a problem. As usual, I went into my Spitfire App, downloaded the library through my default content path (/Users/Shared). I then went to Native…
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Waiting since 7 Days for convert my old hardware serial Key?Is it normal?
Hey Native Instruments community, about five years ago, my Maschine MK3 suddenly stopped working due to an update. I'd like to re-register my product, but unfortunately, I no longer have my old email address. Is it normal for it to take seven days to transfer a serial key/account? I received a ticket number on december19th…
