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Thrown out and no longer installable
Subject: Major Issues with Native Access & NI Support – Any Help Appreciated To be honest, I feel completely messed around by NI support. The email address listed on the Native Instruments website sends back an automated reply with a link to a support chat — which is never available. Instead, it says a ticket has been…
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Symphony Series - Impossible to install
Hello. I have been trying to download Symphony Series many, many times, but when the download completes, I always get “Installation failed”. I have tried every method I know of to try and fix it: 1) Restart the computer and download it again. 2) Change the name of the destination folder to a shorter one without spaces or…
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Is Stradivari Violin updating properly?
I noticed in Native Access an update for Stradivari Violin version 2.0.0. The file size is 30.06 GB. I have installed all prior NI products successfully. However, this update seems to take a long time and then fails. Has anyone else experienced this? For those who updated successfully what was your experience? Thank you so…
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I am still unable to log in after following knowledge base instructions
Since the latest update I've been able to apply any serial numbers and am unable to use several products. After following the instructions here: https://support.native-instruments.com/hc/en-us/articles/13415633434269-Native-Access-Error-Unable-to-log-in I am still unable to log in. I get the same message "Unable to log in.…
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Persistent 'Download Failed' Issue on Native Access v13.8 (M1 Pro, macOS Sonoma 14.5)
Hi everyone, I've been experiencing persistent 'download failed' errors on Native Access v13.8 despite following all the recommendations from the knowledge base and community forums. Here’s what I’ve already tried: Granted full disk access to all NI applications Disabled iCloud recovery Restored default download folders…
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Guitar Rig 5 apple silicon M1 Demo mde
hello i have problem with guitar Rig5 still opening as a Demo mode and i red the article about that i should download older native acces but i cannot download it from native instruments google drive because some problem … could you please provide it to me ? thx
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Maschine 2 serial problem
hi! I have a maschine mk2 not used for the past 5 years. I try to install an activate maschine2 software , i add the serial write on the DVD and native access say to me it's ok. But maschine software isn't add on my "products and serial section" in my account. I try to install maschine with the legacy download, it open but…
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Flickering UI
Hello, I just started using NativeAccess and also instruments in Logic Pro. I have 3 displays and no matter which one I'm using the software on, the display will intermittently flicker. Not the entire display, just the NI instrument that I'm using. Sometimes it does it nonstop, other times it will start and stop every few…
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Add Device Management and Deactivation Function
Dear Native Instruments Team, I hope you're doing well. I’d like to suggest adding a device management and deactivation feature to Native Access or to the user account dashboard. This would allow users to: See which devices are currently activated; Deactivate old or unused machines when switching hardware or reinstalling…
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4 Hour Downloads with 1.2gbps Download speeds
Computer: Mac Studio M4 Max. I'm tryijng to install Ravenscroft (Piano) 200 VI. Native Access is telling me it's a 4 hour 30 minute Download. Is big, 138.9 gig. But I've downloaded 40 gig files from other sources in less than 3 minutes. This is a MAJOR issue. I was contemplating upgrading from Komplete 14 Standard to K15…
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Latest Native Access Download has no Version #
It also doesn't specify if it's V1 or V2. There is no "About" in Preferences. I downloaded it directly from the NI website . Anyone else experience this? Thanks!
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can´t install updates
Mac Mini 16gb M1 Sequoia 15.5 external SSD Komplete ultimate 14 When I install products updates I got a Installation Failed. The recommended full disk acces an daemon is okay. What can I do?
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NTKDaemon requesting login details every time I turn on my Mac. Have followed previous steps
I'm still receiving login requests to NTKDaemon whenever I turn on my Mac. I've followed the steps in the previous post listed below: The steps I've followed are: Open your Mac's System Preferences and click Security & Privacy. Under the Privacy tab, choose Full Disk Access from the side bar. Click the lock icon in the…
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Can't find Massive X in Native Access, only Massive appears
I've read recent news that Massive X is now free and was hoping to try it out. However, it does not appear in my Native Access Home screen nor library, even when searched. I can only find Massive. Is this not available in Australia or is something else required to enable the install? I have kontact 8 and the other komplete…
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License Transfer
Hello, I bought a second hand Maschine Mk3 today, but the licences could not be transfered by the former user. He had changed his email address recently. I really hope that i dont have to wait a couple of weeks for this to be resolved. Because reading some of the posts did seem possitive about the support reaction time.…
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Known Issue: Missing third party libraries with Native Access 3.19.1 Update
Instead of adding sound banks, it now removes them from your updates. It's not cool. I'm missing Best Service, Sonoscore, etc. Thanks for the help.
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Where can I download Native access 2 version before 3.19.0
Where can I download Native access 2 version before 3.19.0 Thanks
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Native Access Won't update Battery 4, Komplete Kontrol, Kontakt 7 & 8, Massive/ Massive X
I have managed to update my library in Native Access but it will not update the following:- Battery 4, Komplete Kontrol, Kontakt 7 & 8, Massive & Massive X I have followed the steps in the prompt box, giving full disk access to all the NI apps and unfortunately it will still not update. Please see screen shots below.…
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In Native Access, add third-party Kontakt libraries
Installing a new Mac Studio M4. In Native Access I'm trying to add third-party Kontakt libraries (East West Libraries in this case), I add serial number, then I click on "add product", I choose the library location, and click "add product" and the answer is "The path is invalid". How can I add my old East West Kontakt…
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My Spitfire products disappeared from Native Access
Hello! I am a pretty heavy user of the Spitfire Symphony Orchestra and other SA sample libraries. Without any updates and changes, today I found that the SSO install was broken when I tried to load it in Kontakt. "OK, so I'll repair it again" I thought. No big deal, I find that I usually have to repair the Spitfire…
