Massive X library update issue (Mac)

Eklethe

Hello!

I am attempting to update Massive X and it keeps getting stuck paused at 125mb/126mb and failing. I can't seem to re-initiate it either or uninstall it and install fresh.

Can someone please advise how to resolve this?

Attached screenshots for reference.

Thank you!

Uwe303

Hello,

have you tried to clear the download folder.

DJ Dollar

Same thing is happening to me… Any fix???

Jeremy_NI

@Eklethe @DJ Dollar Please try to uninstall Massive X Factory Library with the following methods:

1. Uninstall from Native Access

2. Uninstall following these steps: How to Uninstall Native Instruments Software from a Mac Computer

Then install from scratch with Native Access.