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How long does it take for the support to respond to refund email?
I have been waiting 4 days now for the support to provide me with some sort of response in regards to the refund I have filed for; and no, the licence is not activated. Let me guess, I will receive some sort of response after the 14 day time period for an eligible refund. I am disappointed.
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NI expansions loops and one shots with waves cr8 sampler
hello everyone, i recently purchased waves cr8 creative sampler, and id like to know the right way to transfer all loops, one shots and samples into cr8. I have already done part of it by going to this pc, documents and added my ni folder into cr8. and everything went fine, it seems that all of them aren't entirely there,…
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Is an explicit deinstallation of NI software required for rehosting ?
Hi there, I just bought a new macbook Air M1. This will replace my old Macbook pro, which I will sell later. I want to keep the possibility to install the NI software (KOMPLETE KONTROL 13 select) on three computers. On the NI website, the uninstallation of the software is described as a prerequisite for this. An explicit…
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Logic Crashing when saving preset in Kontakt and Guitar Rig
Hi Guys Logic is crashing when trying to save a preset in Kontakt. It says logic quit unexpectedly. I am able open the session again but it's so frustrating. Anyone experienced this? I'm using a 2020 Mac mini M1 and Kontakt and Guitar Rig are up to date Lewis
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Looking for a Choral (or voices) Sound Library
Thanks. Does anyone know if NI offers a "voices" sound Library similar to Yamaha's "All Voices Choir" or "All Choir and Choir/Pads"? See:
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Komplete 11 Select upgrade to Komplete 12 ultimate possible?
can i update a komplete 11 select to a komplete 12 ultimate?? also does Komplete 12 ultimate come bundled with reaktor full?
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M1 Max compability
Hi! I have just bought a new MacBook pro with the M1 Max. After some reading on the compability on Komplete and the M1 Max I am wondering if it is compatible at all. NI says it is compatible with some plugins with M1 and Monterey, but they also say that none of their products are compatible with the M1 Pro or Max. Do…
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Can't submit a ticket for support
I'm looking at upgrading my Komplete package and the upgrade path is only selecting a much older version. I've been through the auto support several times and it just takes me back to the start without giving me the option to raise a ticket. Tried 2 browsers, same thing.
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Question about Komplete crossgrade and what here qualifies.
I used to have a Maschine Studio which I used to crossgrade to Komplete 9. I sold that hardware so I lost my Komplete 9 access (still in purchases though). I'd like to get it again. I'm looking at an old pdf I found on site that shows the crossgrade options to Komplete 9, the part where it says Kontakt 1-5, Reaktor 1-5 etc…
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What USB C powered hubs and USB C to USB cables to use for NI controllers ?
Hey dear NI fam, we often get this question asked in support, especially from new Macbook users: What would we recommend for powered USB hubs and/or USB C to USB B cables for our hardware controllers, Maschine, Komplete Kontrol, Traktor ? Since we can't really recommend brands as a company, we could use your help on that…
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What costs are involved in supporting NKS for instrument creators?
One of instrument developers has released a Kontakt-based product I am interested in, but it's missing NKS support. Some of their other offerings are NKS compatible. After asking their customer support I was told they have to weigh this into costs and apparently NKS integration is quite expensive - implying it's not only…
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Upgrade from Komplete 11 to Komplete 13 without Izotope music suite
Hi, Some weeks ago I was able to just select an upgrade from Komplete 11 to Komplete 13 for 179 pounds. Now I'm forced to select this upgrade with Izotope music suite thrown in for 314 pounds. Are we forced to buy a product we do not necessarily want to upgrade Komplete now? How can we select just the Komplete upgrade and…
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Please make all UIs scalable
I'm a long-time NI user. I started with Kontakt version 1.5 on CD, and have now been a Komplete user for a long time. I also use a Maschine+ for noodling around on the couch, and as a controller for my main setup which is Cubase on Windows. The one thing that really annoys me with NI software, is how cramped the UI is, and…
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MASCHINE kit effects copied to KOMPLETE
I heard a great sound in the MASCHINE kit. I found it in massive in KOMPLETE. But because this sound of MASCHINE has effects. Although the sound in KOMPLETE is the same, there is no effect. My question is, can I quickly copy the effects of this business from MASCHINE to KOMPLETE.
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Upgrading to Komplete 13 without iZotope
Hi, is there any way to upgrade to Komplete 13 only or is it now bundled with the iZoptope stuff only? I wanted to upgrade my older Komplete license to Komplete 13 but the price is too high considering the extra package being offered? I can't find any way to do this anymore as the only offer in my account is for the bundle.