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Komplete 15 Ultimate says "I don't have base product?"
So a serial code was sent to my profile this morning, but now when I go to regester it, it says "I don't have the base bundle"? I didn't buy the crossgrade or upgrade, I bought the full version of Komplete 15 Ultimate. This is my first time buying any Komplete I don't understand how this is continuing to happen? It is just…
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I can't use my $25 voucher. HELP!
After spending an additional $400 to "update" my $1700 software package, I at least go a whopping $25 voucher. So I went to NI, found that they waited until I purchased Komplete 15 to release Nightshade, and so I thought I'd buy it with the voucher. Nope, you have to spend $49 it says. Fine, so I find another $29 dollar VI…
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Kontakt 5 as part of my Komplete bundle let Sonuscore show up in DEMO mode?
Hi, having Native Access open, Kontakt 5 shows up normal next to Kontakt 6+7 Player and opening Kontakt 5 in LogicPro 10.8.1 and loading up my purchased Sonuscore Origins Bundle shows a red DEMO sign, also times run out. Loading up my purchased ARK1-3 no DEMO sign neither in Kontakt 5 nor in Kontakt 7 Player. If I press on…
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Is it possible to buy a used Komplete 2-14 Ultimate and upgrade to Komplete 15 Ultimate?
I've found deals on Komplete 12 (and other versions) Ultimate on eBay. So I'm really curious to know if I can buy this and upgrade to Komplete 15 Ultimate for $399 (or $200 on summer sale) Anyone know? Also, does NI send a physical product in the mail when you buy Komplete? I didn't think so until I saw physical products…
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Issue with locating libraries
I have the following issue: when I start up my computer and open kontakt 7 or 8, some of the libraries are not found. This is indicated by an orange exclamation mark in the icon of the library, in the left part of kontakt where you can scroll through your libraries. If I open Native Access, the same orange exclamation mark…
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It's 2025 and Nothing works properly with Native Instruments software and hardware.
When I load more than 1 instrument that has an actual library of samples worth anything… I'm glitching…. brand new M4 Mac… feels like the early 2000's Saving and opening projects damn near crashes my computer…… saving and opening…. I can't reopen any of the projects I've saved because I keep getting this error…. it's…
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Order under review
I ordered the s88 and komplete 15, 2 days ago. My order still says under review. I'm concerned cause this was a lot of money.
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Hello NI; We're Late for our Bi-Monthly Community Update...
We're overdue for our bi-monthly update. I'm especially sensitive to it because "radio silence" from NI has historically been a prelude to some product line being killed off. So that has put me on edge. It always does, and that's not my fault. Anyway, the last "community update" was in February and we're coming up on a…
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Prime Bass in mono?
Greetings, I'm new to all that music production thing, so a lot of things are new to me and I don't understand a lot of them. I loaded a Kontakt 8 Player (stereo), and then Prime Bass. I put Ozon's Imager, willing to set bass below 120Hz in mono, but it shows a thin line like it is mono (for below 120 Hz and for above it.)…
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The best external drive/specs for Komplete libraries - in your experience?
Hey all, sorry for the long post but I want to get this right. I use a MBP - a 2019 i9 with 32GB RAM, a 1TB SSD and 4 x Thunderbolt 3 ports (USB-C). It's still great at running Logic Pro with my small but beloved collection of NI goodies (Battery 4, Monark, Sanner XT and a few others). As a new Komplete 15 CE owner, I now…
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Expansions, Reaktor Instruments all over the place on Mac
I noticed NI expansions, Reaktor Instruments, Presets are all over the place in different folders. I recently installed presets Lilac Glare, Lucid Mission, Neon Drive and Noe Boogie. First of all in Native Access they were labeled as KONTAKT instruments. But apparently they are Battery, Maschine and Reaktor Expansions. Not…
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Komplete update question
I'd like to know if I can sell a K14CE update (from 13CE) once I buy 15CE update? Will the 13CE be considered as a base product so selling 14CE update will not affect 15CE? What the knowledge base says is a bit confusing: If you registered an Update / Upgrade / Crossgrade and sell the qualifying base product, the Update /…
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Storing komplete library
What are some of the best external drive options to store my Komplete 15 stantard library on for performance? I have a 2015 macbook pro quad core i7, 16gig, 512 running os Monterey.. I'm using a cheap $35 nvme external drive from teamgroup Gen 3×4 M.2 up to 1700/1400 MB/s.. Is this sufficient, or should I get something…
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EDM/Deep house sound packs?
Greetings! I'm new to music production. I got 360 pro membership, but it has so many of everything that it will take a month just to listen to all sounds. ) I'd like to start from creating a simple EDM/Deep house compositions. Could you please push me in the right direction? What do I need to download/install for it? I'm…
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Kontakt not working after Cubase 14 upgrade
I upgraded Mac system from Cubase 13 to Cubase 14. Unfortunately, the Kontakt has stopped working anymore. I keep getting error that it can't load any library, the file format is not supported or corrupt, as in attached screenshot. However, all libraries are working good in older version of Cubase 13 on same system without…
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Free instrument with purchase?
When I bought my keyboard the offer said that I also receive complete 15 (lowest tier), and also a "free instrument of my choice". Nowhere on the Native Access system does it say I have a free instrument to download. How do I get my "free instrument of my choice"?
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Trying to buy crossgrade ozone 11 advanced, when i have KUCE15
I am logged in, i only have one account with all my stuff on it, and i want to get Ozone 11 advanced or Music Production Suite 7.1 crossgrade, but it just says i am ineligible. So i am hesitant to buy it.
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Komplete 13 ultimate & Maschine bundle software not showing up in Native Access
I purchased the Komplete 13 Ultimate and Machine bundle back in 2021. Used the software for a while but kind of had a long pause but then recently got back into it. I wanted to move the software to a new PC so read the documentation on how to do it and I uninstalled the software off of the old PC and installed Native…
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Komplete audio 6 MK2 does'nt work with last sequoia update
I’ve got a very strange problem going on between ableton (latest version) and my Komplete Audio 6 MK2. Whatever input I selected in a track, I get an ugly distorted sound when something comes into the input 1 of the interface. If I select input 1-2-3 or 4 it only gets a distorted and muffled version of what comes in…
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what player comes with the entry level 99$ pkg full or player
I have several apps I would like to buy ie Desert Guitars that require a full version of kontakt. will the kontakt 15 or 8 99 $ version allow for 3rd party apps that require full kontakt version or does it only come with kontakt player