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Clean My Mac causing a lot of issues with our products. Please read.
Hey everyone, we've seen a lot of issues recently due to Clean My Mac's latest version, it's deleting crucial files or login items necessary for our programs, like the following: Native Access missing products Kontakt missing libraries Komplete Kontrol mk2 keyboards host integration not working. So if you're having a…
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Does anyone know how to get through to NI for support?
I've sent messages and I've gotten no responses. I was going to upgrade, but not now. I can't get any support from NI. Any suggestions on how to get through to them??
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My new year wishes for NI
While I am a big user of NI products for many years now and heavily invested in the Komplete ecosystem it seems to me that in places the ecosystem hangs together more tenuously than I would like. This I think is what leads to so many problems users experience. Examples: Kontakt 8 has Leap and Tools but they can only be…
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$25 Voucher and Customer Service
Hi All. Last week I purchased Komplete 15 Collector’s Edition 15 as an upgrade from K14CUE. An hour after purchase I saw a coupon for an additional $25 on the site that I missed and didn’t apply. I wrote to Customer Support, received standard “we’ll reply soon…” I followed up a few days later. Still nothing. This morning I…
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Compatibility question
i am on sequoia now. does it work with komplete 13 products? Does it work with ozone 10 neutron 4 etc? I was thinking to update in june. But i would like things to work until then. Thank you
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Update from Komplete 11 Ultimate to 13 ultimate
Hello, I am trying to upgrade from Komplete 11 Ultimate to 13 ultimate but can't find any link for this. I can only find upgrades to 15. Is Komplete 13 ultimate discontinued? Cheers, Colin
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Ultimate
I bought KOMPLETE 15 ULTIMATE Update DL (Download) last year and keep it all up to date from Native Access. When I check for updates or new stuff, I see Ultimate 15 is still being offered to me for an additional £359 even though I am logged into my account. I think I have all the software installed already. Am I missing…
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Would you install a KORE2 XP version on Win 7 or 10
I have an uninstalled KORE 2 and KOMPLETE 5 XP verison and the option of Win 7 or Win 10.
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NI effects AAX will not load in PT
Hey Smartees! Installed Komplete Ultimate 14 a while back and my NI instrument plug ins load and work fine in PT session, my NI effects do not load and I get an AAE error -7054. All NI plug-ins are visible in the same Avid plug-ins folder (Bite.aaxplugin—Kontakt 7.aaxplugin etc..) I did notice the NI folder in Applications…
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Undo doesn't work....
When I switch instruments and want to undo the action…. it doesn't work……. at all… not in the DAW or Komplete Kontrol…. was this software tested at all?
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E-Voucher Not Working for Eligible Product?
Per it's fine print: " all Native Instruments Kontakt instruments software downloads available at the NI Online Shop. It is not valid on updates, upgrades, crossgrades, edu licenses, hardware, NKS partner products, or products that are part of a special offer." I settled on wanting to get Session Ukulele and it's saying…
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on my s61 mk3, Once is switch to DAW mode, I can no longer use the knob to controll the play head.
on my s61 mk3, Once is switch to DAW mode, I can no longer use the knob to control the play head. How do I go back to transport mode.
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scarbee jay-bass, mm-bass and pre-bass keyswitches/articulations list?
I looked at the manual for each, but it talks about one or two keyswitches which do not correspond to the keyboard notes. Where can I find a list of what each of the red keyswitches does, both below and above the playing key range? Thanks.
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Super 8 won't activate
Having an issue with Super 8 since moving my system to a new Mac. It's coming up as Product not activated, despite clearly being in my Native Access folder. I've tried repairing and nothing will work. I'm trying to open up relatively recent old projects but a lot of them won't work.
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Plugin upgrades in other stores
Hi, all. I have Komplete Standard 14, which include some third party plugins. Is it possible to buy upgrades to these plugins from other stores? NI cannot compete, it seems.
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Where are the audio files for browser previews?
The NBPL folder only has weirdly named folders yet it’s 10gb. I want to use the samples as a material for my samplers, mainly the tempera granular synth.
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Getting Started
Hey All - I am an old school player who last was deeply involved with music back to early 2000 - 2004. So I have lots to learn. I have my S61 Kontroller and have hobbled along with it. But I really want to understand how best to use it. For example, the display windows on my keyboard currently reflect a generic set up. I…
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NI Marketing - get out of my session!
I'm here writing, instead of scoring a film, because all of a sudden when I open an instance of Komplete Kontrol to adjust an instrument I'm hit with a distracting popup that's trying to sell me a Kontakt 8 upgrade, and it's completely interrupting my flow state. As if the incessant email marketing wasn't enough? Get your…
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Re-uploading KK and K8 expansions in DAW when previously loaded via standalone
Firstly-NI Chat is a waste of time-I actually think they are trying to get me to give up. Guys you need to fix it. See below Hi Andrew/Jeremy/Whoever , Assume you are getting this. Or if someone else Happy New Year. I am again having issues loading expansions in Kontact and KK. I am attaching some examples of what is…
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sustain pedal is not working on certain native instruments
sustain pedal is not working on certain native instruments. It works on certain instruments but not others. How can I make sure that my sustain pedal works on all native instruments?
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It's 2025 and Nothing works properly with Native Instruments software and hardware.
When I load more than 1 instrument that has an actual library of samples worth anything… I'm glitching…. brand new M4 Mac… feels like the early 2000's Saving and opening projects damn near crashes my computer…… saving and opening…. I can't reopen any of the projects I've saved because I keep getting this error…. it's…