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Clean My Mac causing a lot of issues with our products. Please read.
Hey everyone, we've seen a lot of issues recently due to Clean My Mac's latest version, it's deleting crucial files or login items necessary for our programs, like the following: Native Access missing products Kontakt missing libraries Komplete Kontrol mk2 keyboards host integration not working. So if you're having a…
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Storing komplete library
What are some of the best external drive options to store my Komplete 15 stantard library on for performance? I have a 2015 macbook pro quad core i7, 16gig, 512 running os Monterey.. I'm using a cheap $35 nvme external drive from teamgroup Gen 3×4 M.2 up to 1700/1400 MB/s.. Is this sufficient, or should I get something…
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It's 2025 and Nothing works properly with Native Instruments software and hardware.
When I load more than 1 instrument that has an actual library of samples worth anything… I'm glitching…. brand new M4 Mac… feels like the early 2000's Saving and opening projects damn near crashes my computer…… saving and opening…. I can't reopen any of the projects I've saved because I keep getting this error…. it's…
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Light guides
I know this will be a dah moment for me. For instance I have Starlight loaded in Kontakt 8, and this could be any of many instruments. All the LED's are blue but depending on what patch is loaded say all C's and F#'s are green. Many different versions of this example. What is this?
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EDM/Deep house sound packs?
Greetings! I'm new to music production. I got 360 pro membership, but it has so many of everything that it will take a month just to listen to all sounds. ) I'd like to start from creating a simple EDM/Deep house compositions. Could you please push me in the right direction? What do I need to download/install for it? I'm…
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Problems with the driver installation of KOMPLETE AUDIO 6 under Sequosia
Hey… I've had a MacBook Pro with an M4 processor for a few weeks now. Unfortunately, I can't configure my KOMPLETE AUDIO 6 correctly. It was installed, it's recognized, and I have a level in the input, but I can't get the audio track to output. I've already lowered the security options in System Preferences and adjusted…
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Kontakt not working after Cubase 14 upgrade
I upgraded Mac system from Cubase 13 to Cubase 14. Unfortunately, the Kontakt has stopped working anymore. I keep getting error that it can't load any library, the file format is not supported or corrupt, as in attached screenshot. However, all libraries are working good in older version of Cubase 13 on same system without…
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issues with new updates
I recently installed the new updates for Komplete Kontrol, Kontakt 7 & 8, Battery and Machine 3. These plug ins now, do not open in my DAW (Reason) or Studio One. Has anyone else ran into this recent issue?
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Free instrument with purchase?
When I bought my keyboard the offer said that I also receive complete 15 (lowest tier), and also a "free instrument of my choice". Nowhere on the Native Access system does it say I have a free instrument to download. How do I get my "free instrument of my choice"?
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Trying to buy crossgrade ozone 11 advanced, when i have KUCE15
I am logged in, i only have one account with all my stuff on it, and i want to get Ozone 11 advanced or Music Production Suite 7.1 crossgrade, but it just says i am ineligible. So i am hesitant to buy it.
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Komplete 13 ultimate & Maschine bundle software not showing up in Native Access
I purchased the Komplete 13 Ultimate and Machine bundle back in 2021. Used the software for a while but kind of had a long pause but then recently got back into it. I wanted to move the software to a new PC so read the documentation on how to do it and I uninstalled the software off of the old PC and installed Native…
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Komplete audio 6 MK2 does'nt work with last sequoia update
I’ve got a very strange problem going on between ableton (latest version) and my Komplete Audio 6 MK2. Whatever input I selected in a track, I get an ugly distorted sound when something comes into the input 1 of the interface. If I select input 1-2-3 or 4 it only gets a distorted and muffled version of what comes in…
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what player comes with the entry level 99$ pkg full or player
I have several apps I would like to buy ie Desert Guitars that require a full version of kontakt. will the kontakt 15 or 8 99 $ version allow for 3rd party apps that require full kontakt version or does it only come with kontakt player
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Native instruments and midi in logic
I subscribed to native instruments 360. Now I'm trying to get my base and guitar midi to sound with native instruments, and it's just not happening. I'm getting frustrated, cause I spent money on something that's giving me more than a headache for something that's supposed to be easy. I tried everything, it's just not…
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Komplete Kontrol S88 MK3 WITH KOMPLETE 15 STANDARD – Missing Instruments and No License Confirmation
Dear Native Instruments Support, I recently purchased the Komplete Kontrol S88 MK3 WITH KOMPLETE 15 STANDARD, as clearly stated on your official product page. After completing the registration process and entering my serial number, I did not receive any confirmation email, and when I opened Native Access, I noticed that…
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Komplete Select Voucher Code
Hello! I have a Komplete Select Voucher Code but when I add it on the purchase it says: "The voucher code '***********' is not valid. Please check the voucher details, review the terms and conditions of the voucher or contact support for assistance." I want to know what is the issue… Im following the steps I got with the…
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"Your subscription has changed"
Hi, i always get this message when I open Kontakt 7 or Komplete Kontrol. For context, I had a "Now" subscription or whatever it was called some years ago. But since then, I bought Komplete Standard and last year Ultimate. Why do I still get this stupid message?? Regards
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Kontrol Keyboard MK3 Accessibility true or not?
Hello, I purchased the Machine MK3 and the Kontrol MK3 keyboard just this month. I am a blind user. I am seeking help with questions that I cannot find a direct answer to. Is the Kontrol MK3 keyboard accessible for the blind. If not will there be an update for speech support or has the project been done away with. I find…
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Komplete Audio 6 MK2 : Poor Headphone Sound Quality
Hello, I've been experiencing an issue with the Komplete Audio 6 MK2 sound card when using headphones: the sound quality seems degraded, with a significant loss in quality. The low-mid/mid frequencies are almost absent. I'm working on a Mac M1 with Sequoia (15.3.2) as the operating system. I’ve tried checking the system…
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can i upgrade to sunburst deluxe
Special offer of 24.50 for Sunburst upgrade only says Komplete 12-15 required but does not mention edition. I have Komplete 15 Standard but it's trying to get me to take a more expensive option
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Deleting Installed Plug Ins
Hi all. I bought Komplete a couple of years ago and installed most things on my external hard drive. My PC keeps getting completely full, and listing some of my NI plug ins as installed despite me having now uninstalled every part of them from my PC (or so I assume). They are showing as uninstalled on Native Access, but…