Guitar Rig 7 Pro missing from Komplete CE?

HFK

In august 2023 bought Izotope Music Production Suite 6. I registered the serial-number for Guitar Rig 7 Pro to my Native instruments account. Installed and all good.

Then I bought KOMPLETE 15 CE Update last month and I notice that in my NI account I can only find one serial-number for Guitar Rig 7 Pro, and that serial does not match the one I registered from my 2023 Izotope purchase.

The serial in my account is:

Guitar Rig 7 Pro for iZotope GR7FC-XXXXX-XXXXX-XXXXX-XXXXX

Guitar Rig 7 Pro I have installed (and is working fine) say:

GR728-XXXXX-XXXXX-XXXXX-XXXXX

SO the GR728….. is registered on my Mac, but is not in my NI account (I find it in my account from the reseller though).

I am confused :-/

I thought I owned 2 licenses because of my purchases. But maybe I am wrong about GR7 Pro beeing included with Komplete CE upgrade?

Thanks

Jeremy_NI

Hey there, Guitar Rig Pro 7 is part of the Komplete Ultimate CE. Int his context it does not require a separate serial. The bundle's serial is enough to make the product available to you in Native Access.