Traktor 3.9 not working with my S8

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I have updated my Traktor pro DJ to 3.9 and my S8 is no longer working with this update...what needs to be done to get it working?

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Answers

  • LostInFoundation
    LostInFoundation Member Posts: 4,295 Expert
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    Check if the S8 drivers are still present

  • DJ SOS zzedsounds
    DJ SOS zzedsounds Member Posts: 14 Member
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    The S8 drivers are still present

  • Sûlherokhh
    Sûlherokhh Member, Traktor Mapping Mod Posts: 1,763 mod
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    What exactly is not working? Is Traktor crashing? Is it not starting at all? Any control or LED/Screen feedback malfunctions? Do you have any mods installed? What's your OS?

  • Kubrak
    Kubrak Member Posts: 2,790 Expert
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    I do not have S8, I have tried D2 and it seems to work OK. I may try S5, that is closer to S8.

    I am on Win10.

  • DJ SOS zzedsounds
    DJ SOS zzedsounds Member Posts: 14 Member
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    I see , it says failure support for Open GL2.0 or DirectX9 or higher was not found ..See pics attached

  • DJ SOS zzedsounds
    DJ SOS zzedsounds Member Posts: 14 Member
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    I have tried to use the older version 3.6 but it is now missing TSIs...Have a gig in 2 hours?

  • LostInFoundation
    LostInFoundation Member Posts: 4,295 Expert
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    Updating just before a gig isn’t good practice…

  • DJ SOS zzedsounds
    DJ SOS zzedsounds Member Posts: 14 Member
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    l agree 100%

  • LostInFoundation
    LostInFoundation Member Posts: 4,295 Expert
    edited June 2023
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    Can’t you import the tsi back in the older version?

    Or have you tried to do what the first message say and update graphic card drivers?

  • DJ SOS zzedsounds
    DJ SOS zzedsounds Member Posts: 14 Member
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    Will try importing TSIs , have tried to update the graphics but my computer says my graphics are uptodae

  • LostInFoundation
    LostInFoundation Member Posts: 4,295 Expert
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    Ruuuuun…gig is coming 😉

  • DJ SOS zzedsounds
    DJ SOS zzedsounds Member Posts: 14 Member
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    im doing that right now

  • DJ SOS zzedsounds
    DJ SOS zzedsounds Member Posts: 14 Member
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    I have imported TSIs on version 3.6 but played for a short time and volume gone plus Traktor is staying in default: no choices for extended, parallel or mixer layout...

  • Priscilla_NI
    Priscilla_NI Product Team Posts: 1 mod
    edited June 2023
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    What are your computer specifications?

    It could be that somehow your default TSI have been deleted.

    You need to copy one of these : /Library/Application\ Support/Native\ Instruments/Traktor\ Pro\ 3/Factory\ Settings and rename it according to the version you want to use.

  • Kubrak
    Kubrak Member Posts: 2,790 Expert
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    The root of problem is, that your graphic card/driver does not support given Open GL version. Your problem is not related to S8 hardware, Traktor will not work at all regardless controller used.

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