Can't launch expansions after the 9 for 99 offer

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Shawnsteinhart
Shawnsteinhart Member Posts: 1 Newcomer
edited April 2023 in Native Access

Bought the 9 for $129 deal, cant even launch native instruments.

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Best Answer

  • ShelLuser
    ShelLuser Member Posts: 240 Pro
    edited April 2023 Answer ✓
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    What is "the 9" supposed to be?

    Also "Native Instruments" is the name of the company, not the product(s) they sell.

    Simply put...

    • Register an account on the NI website.
    • Download Native Access.
    • Use the same account as you used on the NI website to log in.
    • Your products should be listed, use the program to install them.

    If "the 9" refer to the 9 extensions for E99 then be aware that those extensions are meant to be used with Maschine and/or Massive. If you don't have either product then you basically got an extensive and somewhat expensive sample library; for those which are sample based.

Answers

  • ShelLuser
    ShelLuser Member Posts: 240 Pro
    edited April 2023 Answer ✓
    Options

    What is "the 9" supposed to be?

    Also "Native Instruments" is the name of the company, not the product(s) they sell.

    Simply put...

    • Register an account on the NI website.
    • Download Native Access.
    • Use the same account as you used on the NI website to log in.
    • Your products should be listed, use the program to install them.

    If "the 9" refer to the 9 extensions for E99 then be aware that those extensions are meant to be used with Maschine and/or Massive. If you don't have either product then you basically got an extensive and somewhat expensive sample library; for those which are sample based.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,719 mod
    Options

    @Shawnsteinhart If you mean how to contact our support, you have a SUPPORT button on this very page:

    Screenshot 2023-04-13 at 18.15.53.png

    How to Contact NI Support

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