My Order is since 7 days "in progress"
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vaju
Member Posts: 3 Newcomer
I purchased digital products 7 days ago and have not received a download link or serial number. My credit card has been charged. I have written several tickets to support, but I get no answer. I'm pretty desperate by now. Please help.
I have paid a lot of money and have not received any products.
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Answers
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hi, same problem +1
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There's an issue in our shop affecting a fraction of users and it's being actively worked on, you should be informed soon if you contacted support already, we'll also share more in the forum, once we have more information.
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Still no answer or solution. How can I cancel my order and get my money back?
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