Will the crossgrade work for me?
This is what the website tells me yet I just purchased the UCE for Komplete 14. I want to know if I purchase this will it work or is this a waste of a purchase?
It should work. But better would be to register K14U CE to your account and check again.
The e-shop does not see that you already have K14U CE (Qualifying Product for Crossgrade).0
That's the thing I made sure to register it. But on the off chance that it doesn't work will I be able to get a refund or not?0
But if you have registered it the e-chop should not say you do not own Base Product needed.
I do not know, if NI would refund the Crossgrade if it shows up you cannot use it.1
Nico_NI Administrator Posts: 1,137 admin
There should be no problem to crossgrade. It can take a few hours for your account to register the license, in case you bought K14 UCE very recently.
I'd suggest to wait a few hours more and contact our order support in case the Crossgrade is still not available.0
- 10.5K All Categories
- 20 Welcome
- 444 Hangout
- 58 NI News
- 206 Tech Talks
- 1K Native Access
- 4.8K Komplete
- 605 Komplete General
- 1.1K Komplete Kontrol
- 1.8K Kontakt
- 468 Reaktor
- 149 Battery 4
- 265 Guitar Rig & FX
- 198 Massive X & Synths
- 210 Other Software & Hardware
- 2.2K Maschine
- 14 Sampling Room
- 2.6K Traktor
- 2.3K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators