Kontakt 7 player opens black window
Answers
-
Hi, I don't use any external Monitor. Kontakt version 7.1.3. Graphic card s. below (sorry it is in german language)
AMD Radeon R9 M295X:
Chipsatz-Modell: AMD Radeon R9 M295X
Typ: GPU
Bus: PCIe
PCIe-Lane-Breite: x16
VRAM (gesamt): 4 GB
Hersteller: AMD (0x1002)
Geräte-ID: 0x6938
Versions-ID: 0x0000
ROM-Version: 113-C773AA-731
VBIOS-Version: 113-C773A1-014
EFI-Treiberversion: 01.00.731
Metal-Unterstützung: Metal 2
Displays:
iMac:
Displaytyp: Integriertes Retina-LCD-Display
Auflösung: Retina 5K (5120 x 2880)
Framepuffertiefe: 30-Bit Farbe (ARGB2101010)
Hauptdisplay: Ja
Synchronisierung: Aus
Eingeschaltet: Ja
Helligkeit automatisch anpassen: Ja
Verbindungstyp: Intern
0 -
@Chachor If you minimize/maximize the view does it change anything? How did you open the preferences dialog? What happens if you use key commands, like F1, F2, etc....is the AMD Radeon R9 M295X the standard for the imac? Are you able to choose another dirver?
0 -
Hi, I've just upgraded to Kontakt 14 and my Kontakt 7 window is also black. I have an Nvidia graphics card which should be compatible ( Direct3D DDI: 11.1) but it ain't working. I'm running Windows 10 NI please advise thanks
1 -
@Gravitate k As explained in this article: KONTAKT 7 Opens with a Black Window KONTAKT 7 requires graphics hardware support for Direct 3D 11.1 (Feature Level 11_0) or higher.
Can you check the feature level and post a screenshot?
0 -
I have now the very same problem in windows 10.
everything worked smoothly until some weeks ago.
yesterday evening i was opeing RAUM and it shows only a black windows. the same happens with flair, choral, guitar rig 6 and probably others but i did not tested everything.
i have directx 11.2 as indicated by system information.
i treid to reinstall through native access without success. I have everything updated and i've K14CE
I have the same behaviour in cakewalk, maschine software and in Guitar rig 6 standalone. guitar rig 5 is working fine.
i did not change anything, except maybe some window update, but it stated it was a security update.
help, please!
1 -
Hi, same issue here. Everything worked fine until the crash off the ssd system drive.
After the reinstallation, there is a black screen for NI effects.Windows 10 64bits , intel i7 3770, AMD radeon HD 5450
0 -
Please get in touch with our support here: https://bit.ly/NI_support_kontakt
0
Categories
- All Categories
- 19 Welcome
- 1.4K Hangout
- 60 NI News
- 735 Tech Talks
- 3.9K Native Access
- 15.9K Komplete
- 1.9K Komplete General
- 4.1K Komplete Kontrol
- 5.5K Kontakt
- 1.5K Reaktor
- 364 Battery 4
- 817 Guitar Rig & FX
- 416 Massive X & Synths
- 1.2K Other Software & Hardware
- 5.5K Maschine
- 7K Traktor
- 7K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators