Can't load user patches after Komplete Kontrol Update 3.4.0
Answers
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Agree with Jester on this.
What they proposed you, is not a solution. is a disaster!
Creating a new Windows profile for just a such insignificant reason, is simply unacceptable.
Why you just don't do the simplest thing?
In KK, go to Preferences —> Library —> User
Add your own custom location and move all the user presets there.
This is how i work for the last 4 years, i never use the whatever "default" locations!
Still…. while you are there, just have a look, maybe somehow the default location (with the red circle) was removed?
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That too. but no matter what the path, (i have the default and custom set in preferences), the outcome is the same. I can see them, but can't use them.
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Had a license but I lost it. Looking into other solutions. found this (the last one in the list). Compared to all of the solutions I've seen online, it's the easiest and cheapest, but not too excited about it.
I know what I'm doing when I get my proxmox server with my backup drives back up and running…
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I didn't agree with it.
In fact, i told them that they'd better not suggest it, and in the very next message, they did.
I just don't have the energy to be battling with people who don't want to do anything.
I haven't touched it since then. I'm going to install the latest version (they asked me to downgrade) and setup my directories one last time and see what happens.
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sounds about right.
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Hey people and @laserbeak It's worth noting that we didn't get any similar reports. There were issues with NKS and some user samples with Komplete Kontrol 3.4.0 that were fixed with 3.4.1 but the symptoms were quite different. Still, you could also try this new update, see if that fixes it. If my colleague suggested a new Windows account and that actually works it means that there's an issue on some permissions on your Windows account and a new Windows account is probably the fastest way to deal with this.
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I'm not denying that. We do hope that these new tools can free colleagues from repetitive tasks and allow them more time on working on more complicated issues or where their human talents are needed. We're also trying to improve the customer journey that way. Work in progress.
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Don't think 3.4.1 is quite out yet Jeremy ;) Can't see it in NA anyway
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Not sure many customers would agree with you that taking away even more human element for work in progress AI chatbot answers is improving the experience much, especially when it kind of sounds like the view is human talents are being wasted on supporting users. My hope is there are somewhat dedicated support staff that don't have to work on problems in the kitchen, or is the chef also pouring the wine and doing the dishes?
Joking aside as someone who thankfully doesn't need to use the support system, if it means someone can now close their web browser and open their IDE and fix sub banks and the state of the preset browser, i'm all for replacing all support staff with robots!
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That's not what I was saying. "human talents are being wasted on supporting users" totally not what I was saying. At the end of the day it would mean a faster answer for the customer. I'll refrain from sharing my little human thoughts on the topic from now on.
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@Kymeia Damn, you're right, it's still in beta. 🤦♂️ "Errare humanum est"
@laserbeak Let me know if you want me to send you that beta version to try.
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