Maschine Mk3 & Komplete Kontrol S25 already registered

1200runway
1200runway Member Posts: 1 Newcomer
edited July 2022 in Native Access

I got Maschine MK3 and Komplete Kontrol S25 from a 3rd party store when went to native Access to register them it's says already registered. Is there anything I can do to override this

20220626_130317.jpg 20220626_130315.jpg


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  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,409 admin

    Hey @1200runway I see you contacted my colleagues already, they will sort it out. For users in the same situation, here is where to submit your request, either by livechat or through the typeform when chat is not available: https://bit.ly/NIsupport_RA

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