Kontatk Libs still showing up in Demo mode after all NI solutions tried

JLAbbott

Ok I'm completely convinced Native Access is now useless

several of my previously installed Lib's are showing up in DEMO mode

I've tried cleaning the xml files and the Json files for the product are present..other libs on teh same drive work correctly so it's not a disk access problem.. has anybody found a real solution for this.. it's crazy to have so much $ invested in teh Kontatk infastructure only for bit of it not to work…

Jeremy_NI

No news from you for a while. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: http://bit.ly/NIsupport_kontakt

PoorFellow

https://community.native-instruments.com/discussion/41136/kontatk-libs-still-showing-up-in-demo-mode-after-all-ni-solutions-tried

other libs on teh same drive work correctly so it's not a disk access problem

Be sure to be using latest version of Native Access for your OS

You still need to do all of the Mac users must do when using N.I. software (please read and do all) (immediately then to me this sounds as you could be using Clean my MAc) :

ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

Also then do not use Clean My Mac.

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

And yes , this is the help article when all the above has also been done: My Products Are Showing As DEMO in Native Access , especially '2. Your activation fails because of corrupted or missing activation tokens' and '3. You have corrupted XML files' (delete both NA XML and Kontakt product XML)

If problem persists then please contact N.I. Native Access and Installation Support .

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

Jeremy_NI

https://community.native-instruments.com/discussion/41136/kontatk-libs-still-showing-up-in-demo-mode-after-all-ni-solutions-tried

What version of Kontakt? What is your OS?

Are you using CleanMyMac?

PoorFellow

@JLAbbott , have your problem been fixed ? and if so then what was the solution ?

Jeremy_NI

No news from you for a while. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: http://bit.ly/NIsupport_kontakt