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cdj3000 + T4 on a M4... Can't connect?!

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Comments

  • macsoft
    macsoft Member Posts: 129 Member

    6 weeks in and still no fix for this…

    I'm having to spend money out of pocket to rent some 2000NXS so I don't loose my residency on my main club..

    Keep getting the "we are understaffed" justification.

    M4s have been around for almost a year. CDJ3000 have been around for 5 years... How is a Pro DJ software like Traktor still not compatible with these systems?

    I'm literally loosing money on this bug…

  • macsoft
    macsoft Member Posts: 129 Member

    Almost 2 months in.. and I still gotta rent gear because Native can't sort this out…

  • macsoft
    macsoft Member Posts: 129 Member

    3 months in… Native instruments closed the ticket as "Solved" and nothing has changed…

  • macsoft
    macsoft Member Posts: 129 Member

    CAN someone at NATIVE INSTRUMENTS please resolve this?! they just closed my ticket as "SOLVED" and NEVER fixed it!

  • ErikMinekus
    ErikMinekus Member Posts: 138 Pro

    Customer support always closes tickets once it’s registered in their internal bug system, since they don’t know when the Traktor devs will fix it, they don’t want to keep tickets open indefinitely.

    Only thing you can do is remember the bug ID they gave you and keep asking them when it will be fixed.

  • olafmol
    olafmol Member Posts: 224 Pro

    not a specific answer but I do see other dj software issues popping up with M4s and CDJ3000’s. Did you try and reach out to Pioneer (or alpha teta) about their experiences with the cdj3000 and M4s?


    my hunch says it’s most probably a combination of M4 hardware, macOS, and cdj3000 drivers. Hopefully an OS update or pioneer firmware update can fix it for you.

    Maybe in the meantime try to use your old MacBook without stems?

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