Maschine 3.0 desktop software update not available for M+ license owners (FIXED)
Answers
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I purchased and downloaded Maschine 3 and Central last night, no problems. FWIW, the Central content was downloadable to my Maschine+ in standalone mode, and all content I tried (except for Projects) appeared available and usable on the Maschine+ immediately in Standalone mode. Nice!!
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hey jeremy, do we have to buy the update it if we are proud owners of a maschine+ and maschine 2 software?
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I registered a used but new to me M+ literally just a few hours before M3 software was launched.
I asked if I could get the update to 3 for free but they said that it wasn’t possible.I remember from the Komplete Select bundle in that you would always get the latest version. This time though they wouldn’t budge.
Guess I’m using one of those expansion vouchers that come with M+ for Maschine Central then and see whether the upgrade will be worth it in the future.0 -
ok i fixed this for windows today i dont know if anyone is still having issues but i went to my account / my downloads / scrolled to machine 3.0 clicked on download via ni and it had to install a native access update before i could get my download so short answer is update Native access first
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Well, if it's second hand the policies are not the same as with a brand new product.
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Hi there!
I just got my Mikro MK3, registered, and set up Native Access. There's no option to download Maschine 3 w/o purchase, though it was stated as included in my product details.
Can you help?
Thanks!
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This thread is about Maschine Plus, aka M+ and this issue was solved. Your case is different and you need to get in touch with our support here: https://bit.ly/n1orders
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Yeah, too bad, should have really been a more lenient policy.
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I'm having the update problem as well. I've had every version of Maschine there has been including Maschine plus and I can't download the update that I purchased with bundle
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The issue should be fixed now. If it doesn't show it's either an issue n our hand or your operating system is not supported? Have you checked the system requirements?
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Edit: sorry, wrong thread.
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Hi,
I recently registered my Maschine Plus and didn't receive an update to Maschine 3, so I bought the upgrade. Am I entitled to this update for free? And if so, can I get a refund or voucher for the £25 I paid?
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Hello Jeremy,
I have a similar question to these other folks. I purchased and registered a Maschine Plus on October 24th. I was told I was within the grace period to receive the Maschine 3 software update since it now comes with Maschine Plus. I do not see the Maschine 3 software in my Native Access app and I am confused on how to upgrade. Do I need some kind of voucher? I submitted a ticket about this but haven't heard back. Thank you in advance for your help.0 -
My colleagues will check all that and will let you know.
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Hi Jeremy,
I purchased a used Maschine+, and I registered it around the 12th of Nov. Could you please explain the situation for used Maschine+ buyers? The user transferred the license, but I had to eventually pay for the update as it never appeared in my account. Thank you.
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