Maschine 3.0 desktop software update not available for M+ license owners (FIXED)

I purchased and downloaded Maschine 3 and Central last night, no problems. FWIW, the Central content was downloadable to my Maschine+ in standalone mode, and all content I tried (except for Projects) appeared available and usable on the Maschine+ immediately in Standalone mode. Nice!!

I registered a used but new to me M+ literally just a few hours before M3 software was launched.
I asked if I could get the update to 3 for free but they said that it wasn’t possible.

I remember from the Komplete Select bundle in that you would always get the latest version. This time though they wouldn’t budge.
Guess I’m using one of those expansion vouchers that come with M+ for Maschine Central then and see whether the upgrade will be worth it in the future.

I'm having the update problem as well. I've had every version of Maschine there has been including Maschine plus and I can't download the update that I purchased with bundle

Edit: sorry, wrong thread.

Hello Jeremy,
I have a similar question to these other folks. I purchased and registered a Maschine Plus on October 24th. I was told I was within the grace period to receive the Maschine 3 software update since it now comes with Maschine Plus. I do not see the Maschine 3 software in my Native Access app and I am confused on how to upgrade. Do I need some kind of voucher? I submitted a ticket about this but haven't heard back. Thank you in advance for your help.

Hi Jeremy,

I purchased a used Maschine+, and I registered it around the 12th of Nov. Could you please explain the situation for used Maschine+ buyers? The user transferred the license, but I had to eventually pay for the update as it never appeared in my account. Thank you.