Help registering an old Mikro Mk2
Hello, I am writing here because when I try to access support on the site (https://support.native-instruments.com/hc/en-us/sections/18115022767005) all I get is an interstitial screen with a never ending spinning circle.
I am trying to get my native instruments mikro maschine mk2 registered on a new computer, it was gifted to me a while back and I was able to successfully transfer ownership over to myself with my friend's help, but I after years of disuse I am am trying to set it up again and register the serial # and it won't let me.
Please advise, thx.
Best Answer
-
Disregard, I was able to get through their chat interface.
0
Answers
-
Hello,
you can't and don't need to register it again, you just install native access, log in and install your software.
0 -
With respect to the issue about the support site then try another browser , I usually suggests trying FireFox browser , Vivaldi browser , Chrome browser and Opera browser. You need to use a browser with Cookie , Security and Extensions settings that will allow for log-in on the page for the page to work.
Generally then else please refer to the page : How to get in touch with our Customer Care or read my Support page functionality changes post here
0 -
I tried on several computers and browsers, IDK why. Is there an email address?
0 -
No you have to use the link to contact support via this page on the bottom.
https://support.native-instruments.com/hc/en-us/categories/360000053677-Native-Access
0 -
Disregard, I was able to get through their chat interface.
0
Categories
- All Categories
- 19 Welcome
- 1.4K Hangout
- 60 NI News
- 731 Tech Talks
- 3.8K Native Access
- 15.8K Komplete
- 1.9K Komplete General
- 4.1K Komplete Kontrol
- 5.5K Kontakt
- 1.5K Reaktor
- 364 Battery 4
- 812 Guitar Rig & FX
- 416 Massive X & Synths
- 1.2K Other Software & Hardware
- 5.5K Maschine
- 6.9K Traktor
- 6.9K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators