The less than 499 $ e-voucher for mk3 keyboards.
Answers
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maybe Native instruments are like the government…they make you ask for the things you're entitled to. lol
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Hi,
I never received any information when I registered my s88 mk3 + s49 mk3, regarding the voucher's, how do I find out how to get the voucher's ?
I have bought the s88 mk3 as well as the s49 mk3 so I should have two vouchers, but I haven't seen them in my emails / spam. What do I need to do here ?
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N.I. support is in charge of anything vouchers , purchases and account. So you should contact N.I. Purchase Support to get the vouchers if you did not receive them and they are not in any emails including in spam filter.
In case that you need guidance contacting support : Please read : how to get support !
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Hi @PoorFellow ,
I have triple checked my emails and spam folders and I was never sent any vouchers for neither my s49 MK3 or s88 MK3 boards. The registrations went through as it was all done within Native Access 2.
I just happened to read a forum post where you guys we're talking about a $499.00 voucher , and was like wait that's incredible ! So I've since contacted NI Support and will let you know how I get on with it.
Thanks for the quick reply ;)
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You are most welcome , I hope that support will get back to you soon 🙂
Incidentally , then to avoid the spreading of confusion then I just made a slight edit of the thread headline to mention the correct 'less than 499 $ e-voucher for mk3 keyboards'.
P.S. I can not say what was supposed to come with your keyboard at the specific time of your purchase , I can only advise how to sort the issue which is by contacting support.
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Thanks @PoorFellow
One more question :) what happens if we already own everything on the list of NI products lol ?
Do we get to bank our voucher or are we able to purchase NI Maschine libraries ?
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I own the NI Komplete 15 Collectors Edition so I own everything on the list support gave me. What other options are there for purchases using the voucher ?
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What about when you already own all this ? Can we bank our voucher for a later date ? Or is it possible to use it on Maschine expansions ?
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As far as I know then there is no 'banking' of the vouchers. If you do not use the vouchers prior to expiration date then you forfeit the voucher. I have lost nearly all of my low amount discount vouchers over time.
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I see, thanks for the reply ;)
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The more important question is "when" did you buy your hardware?
That $498.00 voucher deal was just that - a "deal". Not offered all the time or by default.
Just because someone bought their device during a sales promo window AND got a voucher - does not mean you get that deal too. It all comes down to "when".
VP
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In my case the email was titled "Kontrol S-Series MK3 | Get started" and the vouchers (NI Kontakt Instrument" and Komplete 15 Select" are at the bottom of that email.
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You get the voucher when you buy a KK MK3. NI Support has sent me the voucher, but I can't find anything left to buy as I own them all, which is why I wondered what else I can buy eg: maschine expansions or whatever.
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Ah - I see. Well looks like you are covered :)
VP
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