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Make a support ticket
Anyone can tell me how make a support ticket?
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High-frequency noise The Maverick Library
Good afternoon. Please tell me what is the reason for the high-frequency noise in some tones in the range of velocity from 16 to 31.I understand that certain samples are playing in this range. The Maverick Library preset-Classical Maverick. note F3. This noise can be heard in the composition during mastering, so it…
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Arturia V Collection 10 upgrade issue
I bought V Collection 9 (VC9) from Sweetwater. NI site suggests that I pay $299 for a new V10 (VC10) license instead of the $149 upgrade price. The disclaimer says I must have V9 to upgrade using the $149 price point, which I do - it's registered and active. If I have my serial info from VC9 can I still buy the VC10…
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Isotope Product Portal Deny Access
Hello hope all is well. Just purchased the Production suite 7 and cannot get to the download phase, as Isotope Product portal is denying me access. Ive taken every corrective measure possible, but zero luck. Any help Is greatly appreciated. Cheers
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Did anyone get the save 20% voucher to work? Any response on Educational Pricing?
I tried in Vouchers and tried in Gift Card, and the webpage rejected both. Also, I never heard from anyone regarding Educational Pricing, after filling out the webform. It's been about 8 weeks. Anyone else having better luck, with either?
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Can't Get The Drum Set in DrumLab
Hello, I can get individual instruments like bongos with DrumLab but I can't get the drum set.
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Your 25 € voucher
My voucher code 'Your 25 € voucher' isn't working. I'm getting always an error message. The fine print says that the voucher is valid for 6 months, and I received it in January when I purchased a Komplete Bundle. So the voucher can't be expired. And the product I want to buy costs 49€, and it’s not a product that is…
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Inspire P580 system connecting with Traktor S2 MK3
Hey, I need some help how can i connect my speaker to my deck with what adapter and is it even possible?
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Unable to use Voucher - "Voucher Code Does Not Exist"
After buying and registering a KK Keyboard I received an email from NI saying "Here's your $AU80 EVoucher". In the body of the email it says "To redeem, simply head to the NI online store, find your favorite Native Instruments software, add it to your cart, and paste in the code below at checkout". You cannot actually copy…
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Mistaken purchase of software
Q: Translation inserted by Moderator (translationby DeepL) The other day I bought an upgrade to komplete 14 standar. My mistake was that I made a mistake when I clicked on the upgrade thinking I had komplete 13 standard but it was komplete select. I have not registered it. Now I don't know if I can return it and if I…
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iZotope Elements Suite
I keep getting this izotope website pop up when I open my bundle or vst plugins. And the bundle is not working. Off course Ive tried the whole enchilada that chat got gave me as an solution. It still doesn't work. first only the AU worked now nothing works after turning my computer on again
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Komplete Kontrol Not Working
Subject: Issue with Komplete Kontrol S25 – Navigation and Arpeggiator Not Working Dear Native Instruments Support Team, I am experiencing an issue while using the Komplete Kontrol software with my Komplete Kontrol S25 MIDI keyboard. Issue description: •Komplete Kontrol does not fully recognize the keyboard – it only…
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Ozone 11 Advanced, do I qualify for cross-grade?
Q: Translation inserted by Moderator (translationby DeepL) Hi, I have Komplete 14 Ultimate, can I take advantage of the ‘Crossgrade from Ozone 11 advanced’ offer at €161.40? Thank you for your reply. Community Code of Conduct - Please read before posting :Quote : Our community is currently only available in English. Please…
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Why did ASIO driver stop working?
Yesterday Komplete Kontrol and Kontact were both working with Audio driver ASIO and Device Realtek® Audio (Windows 11). Today, they are no longer working (no sound from my Kontrol S61 MK3) and the Audio Driver had reset itself to WASAPI (Shared Mode) and wouldn't let me change it back to ASIO (even though ASIO is still in…
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Replika
On my older recordings with Replika VST2, the software cannot be opened and causes the music program to crash since Replika VST3 has been installed. That wouldn't be too bad, but all the settings from Replika VST2 are gone. What to do now? ______________________________ Translated by mod, next time please use only English.
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How do I use Session Bass Upright on an existing midi track.
I'm completely stumped on how to use this instrument on an existing midi track. The manual provided nothing in the way of how to do this. Surely, it's possible to use in the manner.
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Software Serial Numbers
Why In this day and age we are still using 'Os" and "0s" in long serial numbers to purchase software, then try to decipher what's O and what's O in a chain of 5 to 6 of them! it makes no sense to me. My question is how do you figure these out with out guessing what is what? its insane.
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How long to pay before subscription gets cancelled?
How long will I be given to pay before my subscription gets cancelled?
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Solution to Native Access installation failed NTK Daemon installation failed
Q: Translation inserted by Moderator (translationby DeepL) I had the problem and downloaded an old version. Problem solved. https://community.native-instruments.com/discussion/20199/where-can-i-download-an-older-version-of-native-access Community Code of Conduct - Please read before posting :Quote : Our community is…
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MacOS 15 Sequoia compatibility
Hello all, According to the NI Sequoia compatibility statement, neither Reaktor, Komplete Kontrol, nor the Kontrol MK3 keyboard is ready to be used in macOS Sequoia. So, I wonder if anyone has tried to upgrade and see if it works, particularly Reaktor and the keyboard. In my opinion, NI is taking way too long to upgrade…