-
Persistent Payment Error
Looking for some help. Trying to buy Spotlight collection, but I keep getting this payment error, even though none of my information is incorrect and I've tried PayPal. Please help @Jeremy_NI
-
Ozone 11 update possible for Komplete 15 collector owners?
I purchased Komplete 15 collectors. It came with Ozone 11 standard. Can I update to Ozone 11 advanced? I dont get that option when shopping in my NI account. Im only offered price of $199.50. Update price listed at $124.50.
-
Komplete 15
I need to install the libraries to another drive other than the default drive c:. I chose the other external drive, but the files are still going to the c: How do I place the content on an external drive?
-
Can't buy gift cards.
Hi, As I wanted to buy a gift card from , it doesn't seem to add it to the shopping cart and the cart just stays empty. This is the third day I try to buy it. What happened? Is it still available for purchase, and if so, where can I find the correct link? According to the site it is also available in 29€ 49€ 99€ 149€ 199€…
-
Time Signatures in Spotlight Collection patterns
Can I create new time signatures in the percussion patterns from the Spotlight Collection libraries? Some come with some midi with odd times and I understand I can put effort into work arounds, but am I missing the easy solution of being able to create a pattern inside Kontakt that is my own time signature?
-
Komplete Kontrol s88 won't browse through Kontakt libraries
Hello all. I just recently bought a Komplete Kontrol s88 MIDI keyboard. I connected it to my computer. I was able to get Ableton to recognize the keyboard, and I was able to play sounds with it. One of the features that I was really excited about is that you can browse your Kontakt and Komplete libraries from the keyboard…
-
Guide for setting up NKS w/ Arturia midi controller?
Where can I find a guide?
-
Streaming on YouTube, Twitch, VR-Chat, using a Mac mini M4, OBS - sunflower is not working
hi all, I want to use my new Mac mini M4 in combination with my S4MK3 for streaming on several platforms like YouTube etc.. I used the tutorial as described on the following page: https://support.native-instruments.com/hc/de/articles/360006980357-Wie-streame-ich-meine-TRAKTOR-Set-auf-YouTube-Live-oder-Twitch I have…
-
Issues with brand new s61 keyboard key velocity
Hello, My new s61 keyboard has a problem with only the center C key velocity. It's hitting way harder than any other keys. Even when I transpose the keyboard, it's still the center key hitting harder. I also feel like all of the other keys are hitting lighter than they should. I have to turn on the FIXED VEL for random…
-
Vocal Colors user sample disappears on drag and drop
When I drop a .wav or .aif into the Vocal Colors waveform, it just disappears and the sample is set to Empty. This is how it is done in the new features video demonstrating user samples. What am I doing wrong?
-
My new S88 MK3 keeps freezaing up after a few seconds
I'm using my S88 MK3 bus powered using the data cable as the power cable. It worked fine for a few months but now it keeps freezing up. The keys will still work but all knobs and screen will freeze. Does this HAVE to be powered with the original power cable? If so, wont it fry the board with the data transfer cable that…
-
Voucher redeem
Hi folks I have a £22 voucher that I have tried to redeem for pro tools factory library that is not on any offer etc.. for £17. When I try to purchase it, it says my voucher is not valid. I am aware that I can only use the voucher for things that are not on offer or discounted etc ( Which is a bit of a bummer because most…
-
Has anyone else had issues with buying a product? - Blank Pay & Confirm Page
Hi all. Looks like you can't even enter a CC number. Click on CC and it gives you a red error stating the card has failed before you even enter a card. Could be a system overload from the sale?
-
Evolution Series bundles - 'Everything' Bundle inconsistencies, doesnt have all content?
Right now there are 4 bundles from Evolution Series available on sale Everything bundle Mega Bundle World Percussion Bundle Originals Bundle The 'everything' bundle says its "The most comprehensive collection of Evolution Series instruments" and is by far the most expensive bundle, however when you click on it it says it…
-
eVoucher Not Working
Hello! I am trying to buy Project Sam Orchestral Essentials 2 and applying the eVoucher code got in email but it's not working at the checkout. I tried Berlin Orchestra Inspire 2 & even Heavyocity Damage too, but it's just not working. Would you please sort it out? I would like to buy the Orchestral Essentials 2. Thanks.
-
Audio Kontrol 1 and headphones 120 OHM
Greetings, I'm new to all that sound engineering thing so I don't even know the proper terms for asking my question. I have Audio Kontrol 1, I don't have monitors, I do have headphones Superlux HD-666 120 OHM. My problem is that it gives "rich" sound only when I make it loud (close to level where it's almost unpleasant for…
-
F1 Traktor Controller - Download the software
Hi, I bought the f1 Traktor Controller . Now I want to download the software as described. But I do not get any Traktor Version to use it. It is described that I can install a Traktor version. What do I have to do ?
-
How to install B4-II on Windows-10 PC
I'm trying to install B4-II on my Windows-10 PC. It was until recently working but after fitting a new Hard drive the authorisation was lost. I've retrieved the serial number from my NI account and used Native Access/ Add Serial to register it. A 'Success' message appeared. But I can't get any further with the activation.…
-
Native Software for Akai
Hello, After much research and wasted time searching, I finally realized that all Native Instrument software, plugins, and DAWs, supposedly designed for Akai hardware, don't work on the MPC Key 37 STANDALONE. To use them, you need to use a computer, in controller mode. Can you confirm this, so I can finally accept the very…
-
I bought a mk3 mikro machine without a serial number and I can't see the hardware serial number?
Hello community, a few days ago I bought a Mikro Maschine MK3, I didn't know that a serial number was used for installation, I can't contact the seller, so I don't know if it was a scam etc... can I use this Mikro Maschine MK3 by buying a new serial number or will this hardware be of no use to me anymore, I also can't see…
