s49 mk2 Control mixer glitching

Question

Can any one help with this new problem im having, just installed a fresh copy of windows 11, cubase 15 and komplete control and now my mixer levels on the s49 mk2 keyboard screen are glitching and flicking and making it unusable, not running smooth as it was before. i can control the volumes and every thing else looks normal like track labels on the s49 mixer channels ect

i have tryd a seperate powered usb hub, onboard usb 2 and usb 3 cards and 3 differant cables but all the same problem.

All software and windows fully updated including s49 mk2 firmware.

Cliona_NI · Answer

Here is a link to create a support ticket with our team: https://support.native-instruments.com/hc/en-us/requests/new

Uwe303 · Answer

Hello,

can you describe the flicker a bit more in detail or film it, then upload it on yt, for example, and share the link here. What if you run komplete kontrol stand alone with the keyboard.