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NA2 product updating Mac - iCloud Relay incompatible
Updating anything via NA2 (specifically downloading updates) requires quitting NA, quitting the NTKDaemon, turning off iCloud relay, then restarting NA. Otherwise it just fails to download. It's literally the only thing I've found that somehow doesn't work with iCloud Relay being enabled. NA1 continues to work without…
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How can I solve "Status: Cancelled" in Native Access with products I've bought individually?
In June 2023, I subscribed to Komplete NOW. A month later, I cancelled it, and I bought Komplete 14 Standard as well as a bunch of individual products (like "Duets" and "Alicia's Keys"). Everything was working fine. Two days ago (about 8 months after Komplete NOW's cancellation and the purchase of those individual…
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Native Access 3.10.3 not working.
On Mac Studio M2 Max running Sonoma 14.2. I have been trying to download all of my Ultimate bundle for a couple weeks. Thought it was all there but some was not showing up in Kontakt. Native Access had many of the libraries labeled "Reinstall" with "!" before it. So I have been fighting my way through reinstalling…
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Computer problems after de-installetion instruments with Native Access
Yesterday I uninstalled some instruments in Native Access. See screenshot. Now my computer no longer sees many programs (apps). Not from Native Instruments, but neither many other programs. But most programs work normally. Later I saw that the uninstallation must be done with Windows (11) and not in Native Access. Who…
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Native Access says "Locate" instead of "Install" on several paid and unpaid libaries
Built a new Win11 pc and installed NA On several paid libraries - Spitfire Albion V - Orange Tree Evolution Dracus and Native Access stuff like Carousel etc. instead of "Install" it says "Locate". Clicking on "Locate" and it asks for the install location to finish installation but of course there isn't an install location…
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All my instrument update installations are failing.
After I downloaded the Utopia Library, NA updated to what I assume is the latest version. Since then, I have not been able to update my NI Instruments. All installs fail with a message that says you might need to grant full disk access to NA and NKT Daemon, Both application already have full disk access. I submitted a…
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Spitfire Audio Loegria Invalid Path
All attempts, incl. uninstalls and reinstalls have failed to get Native Access to Locate this installed and registered Library on Kontakt. It sits in Spitfire folder on SSD external drive. Suggestions please.
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Can you get a license back on a second-hand purchase?
I want to get a license on a machine that I bought second-hand: Maschine MK3 with its serial hardware number which is located under the machine can you help me when I validate this already existential number, the native platform attests to me an already existing license and it is for this reason that I would like to get it…
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Unable to Log In after Update
I am not able to Log In after the Update. I have reset my password - reinstalled Native Access, restarted computer but still not able to Log In. I can log in to my account on the site so I know my login and password are correct. Thank you for any insight. Teo
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I cannot find guitar rig 7 in native access
My PC uses the window 11. Native access2 cannot run on my PC, so using Native access Installer_211108. But I could not find guitar rig 7 in not installed area. Please help me, plz.
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Komplete 11 on Sonoma, Nothing installs
Good morning, I bought a Mac M2 and I'm trying to install my Komplete 11 that I've been using for the last few years on my Intel iMac. I'm now using Sonoma, given full access to the disk as directed in your instructions, but I can't install anything. I followed all the advice specified on the site, but the installation…
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I bought kontakt 7 but it says I need full kontakt to load plug-in
I bought kontakt 7 but it says I need full kontakt to load plug-in India Goldfinger Percussionist, how do I load it correctly? Im new here so.. Best regards Robin
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How to solve Installation Failed: Review your location preferences
I've got 6 libraries left to download on my new build, and I'm getting this error. I've changed the download and library locations to fix, there's plenty of space, I'm stuck. Help the old Woofie!
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What am I supposed tp do with your idiotic NA nonsense
Youir company is beyond incompetent . I cant even run NA anymore. Win 10,years of programs , a KK keyboard and mashine. I keep uninstalling and reinstalling this idiotic thing. I can't load anything, install anything. You are horrible, horrible people. It is that simple. You bare so busy merging with other companies that…
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Does not update libraries when adding a serial number
Hello, since I have updated my Mac with M1 chip to Sonoma, Native access does not update anything or adding serial number, or when I download Kontakt free. Likewise, in Kontakt I don't see the libraries I had, neither Spitfire Audio nor others, I've tried everything I've seen on the forums, but it doesn't work. If I don't…
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Can I stop Native Access from creating desktop shortcuts
I never use the standalone apps of the NI instruments and I prefer to have a clean desktop. I'd be OK with desktop shortcuts being created on new installations but I don't want them to be re-created on updates. The most preferable solution would be if Native Access would allow me to set a path were shortcuts can be placed.…
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Hardware License Transfer for Machine MK3 Resale - Will the Buyer have Access to Software?
Have read through the support page for license transfer, but I want to to specifically confirm that a second-hand buyer will be able to download the MK3 bundled software when they register the transferred license. Not sure if there are different rules for the MK3 hardware.
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I bought three Ablions and Native Access library won't locate it. What to do?
Hi, I just bought Albion ONE, Albion IV and Albion Iceni, but I can’t locate them to /shared or anywhere. I have tried to put down the firewalls, gave full disk access to Native Access, I have Kontakt 6 and 7, tried different folders, I even bought Playbox only for this usecase because the Native Access guide said so. But…
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Native Access HELP !!!
I'm having a lot of problems with Native Access, the list goes on... Today he wanted to give me a 25 Gb Horns Pro update (or something similar) when I don't have it, after a restart he no longer offered it to me, that's for the most recent one, Otherwise... Each time I open it, it tells me to close my VPN when I don't have…
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Suddenly multiple issues for no reason (All products unregistered, can't download anything)
The issue is mentioned above, and I can't see it being discussed. Again, this all just started out of the blue. I didn't update anything. All my Native Instruments products are prompting me to "activate" when I open them... yet when I try, I can't activate them... that's one problem. I go to Native Access, I see Kontakt…