Native Access
Discussion List
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Looking for help getting started with Kontakt Player
hello, I have installed the NI access center and the free Kontact player, all in order to use a 3rd party instrument, (if it's helpful to know; The Wildmother's Dulcimer, from Pianobook associated with Spitfire Instruments). I get as far as loading up the .nki in a Logic Project. I can hear the samples being triggered by…
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Native Access: Characters are not displayed
Hello - I'm new - so forgive in advance any silly questions.. Windows 11 Home64bit / 16GB / AMD Ryzen 7 4800U / 512GB SSD Problem: Native Access: Characters are not displayed I Just purchased MASCHINE MK3 and new laptop. I installed NATIVE ACCESS and tried to sign in...but the characters arent displayed. I can click the…
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How can I make my MPS 4.1 crossgrade appear in Native Access?
This morning I bought the Komplete 13 → MPS 4.1 crossgrade. However, although I could see this in my purchase history, it didn't show up in my licenses and it didn't show up in Native Access. I contacted help chat and was told that it would appear in Native Access in a few minutes. However, even though it did finally show…
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How to identify expansion sets
Im confused by the large amount of preset expansion sets i have after buying Komplete 13. When in Native Access is there any way to know what instrument an expansion is for? If i want to try it and install it, how do i know where to try it?
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Download failed when NA downloads the latest version
I have a 2009 Macbook Pro with Komplete Ultimate 11, OSX 10.10.5. Up until now I've been able to access Native Access to download libraries but every time I open it now it just says "download failed" when it automatically tries to download the latest version. How can I access my libraries? I've also experienced problems…
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Install gets "failed" message
I'm totally new to Kontakt. I was trying to download some of their free sounds to try them out. When it's near the end of installing it suddenly says ' "installation failed due to unknown error" Is that something wrong on my end or Kontakts ? Thx for any help.
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Maschine Transfer ID
I got my maschine from a pawnshop and when I try to transfer the ID so I can install the serial for it. I can't cause it says I need it but I don't have it. Please help
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Kontakt 6 not activated after crossgrade
I bought a Kontakt 6 (Crossgrade). However, it is not activated after purchase. Only Komplete Start exists in the serial number. I can't get Kontakt 6. Please solve it quickly. Please help, I am a student.
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Products not showing in Native Access
Only Reaktor is showing in Native access. Ive tried 'adding serial numbers' but nothing happens. Products listed online Products not installed on Native Access app
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Order created but item not available on Native Access
I bought symphobia 1 and 2 half an hour ago. The money has been paid. My order status still "Status Order created". Why? Where is my synths???????
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Native Access V2 bug?
When running NA V2 (after initial installation), it reinstalls the software the way it did the first time I ran it. Is this a bug? If not I'm going to have to revert to V1 (which is a shame b/c V2 is much more user-friendly).
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Komplete Kontrol Not Found, Can't Re-Install
I was going to open KK in my machine when I could not find it. I looked everywhere and could not find it. So I went to Add/Remove Programs and it is not listed. When I go to Native Access, however, it shows it to be installed. This is not good as I can't initiate the re-install because I don't get the option. I have…
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Can't finalize Native Access 2 installation on Mac mini M1 Big Sur 11.6.5
Hello, Im trying to upgrade but still this information is prompting (see screenshot below). Previous installation deleted, plist files too. Reinstalled couple of time and nothing...
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Maschine version 1 software not available in Native Access
Hi all. After a few years away. I have decided to dust off my original version 1 maschine. I have downloaded the NI access software and entered my serial number but I don't see the option to install the installation software to get the machine working. I have a feeling that the software is no longer available and I have to…
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Playbox doesn't install via Native Access
Hmm, bought it but it doesnt work. I downloaded and installed it several times (Native Acces mentioned "Intallation successful") but its not available in Komplete Kontrol and after resarting Native Access its "not installed" again. Any help?
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