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License transfer
Hi, my son give me their traktor controler S4pro we made the transfer to pass to me the kontrol, now the problem is how to find the software to instal it on my windows computer, downloaded active-acces_2.exe, opened the file but doesn’t show the software to install, show only controller efitor,kontact 6 player etc. any…
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A few Lingering problems installing Komplete 15
I've upgraded from Komplete 10 to 15, on a different computer than I originally installed Komplete 10 (I don't think that matters). I used Native Access and have installed everything successfully (it appears) except for Ozone, Trash and Vocal Synth. These three have an "Add Library" option. When I search for what that…
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Awaiting lisence transfer for serial on maschine mk3
I bought an maschine mk3 a week before Christmas seller sent me a screen shot of transfer request i still have not received anything on my end or his
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License Transfer HW Special Offer
Hello and happy new year to everyone reading! Is it possible to sell my KOMPLETE 14 SELECT for HW Special Offer license without selling my KOMPLETE KONTROL M32 HW? I have a potential buyer who doesn't require the M32 keyboard so I was wondering if I could sell the two separately. Thanks in advance for any help!
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Downloading Traktor Pro 4 on macOS sonoma- queued?
Hi, just updated to Traktor Pro 4. Reinstalled Native access and all going good… but when installing it says an instant fail then it says its queued. Unsure what this means…? help please
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Maschine Mikro MK3 Software not appearing in Native Access
Dear all, Good day. Hope you're having good time. I wish to bring your attention to an issue regarding "Machine software" not appearing in Native Access. I had recently bought Machine Mikro MK3 HW which was delivered today, and I tried registering my product by adding serial number on native access. It was successful. Now…
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How to remove products I do not own from Native Access?
I used to own more than I currently do, and I've also had the subscription at some point. Now I have no idea what products are mine in Native Access. I would love to remove the ones I don't own, so I can download (and see) only the ones that I DO own.
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How do I get past the NTK daemon error message?
I tried updating native access, but NTK daemon won't install. It keeps telling me that I need to check privileges or something. I don't know what to do.
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What do I do if the serial number for my old maschine mikro isn't visible anymore?
I have a Maschine Mikro mk3 that I havent used for a while. I was gonna start using it again, but they told me I needed the serial number to continue. Once I was gonna check for it I realized that the serial number has been worn out through the years so its gone. The only thing visible on the white stickers is half a…
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guitar link ucg 102
i have an hold mac mac os 10.13 and an hold guitar link ucg 102. the disk to download resul damage. there is an solution to refix on my computer? thanks
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Maschine software isn’t available in native access
I can’t get Maschine software in native access, I sent a support ticket 2 days ago but still no answer. Does anyone know how to fix this problem?
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Do I need to uninstall NI software before reformatting my drive?
I need to reformat my drive and re-install everything (Disk Utility is reporting a partition error it can't repair). Do I need to uninstall all the Native Instruments software before I do this? I'm planning to restore the drive from a backup after reformatting it. Also, is there a way to de-activate NI software before…
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What/How to download for Micro Maschine?
I'm exasperated at how insufficient the documentation for this product is for the bare-minimum aspect of performing the initial software install The hardware comes with a link to: Your awful website won't let me post links TO YOUR OWN WEBSITE! I have downloaded Native Access and entered the hardware serial number into…
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Missing library on Maschine 3
Hi all, Today I open Maschine 3 and the library is empty but if I open Maschine 2 is all ok. It's not the first time that I open Maschine 3 and only today I found this problem. If I go on file→setting→library I found all my libraries, I rescan them but nothing, still empty… Anybody have a suggestion? Thanks for all
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How to recover a product when samples are deleted?
By accident, I have deleted the samples for Embertone products and more. I tried "relocating" it asked me for a path, they were Of course not there. There is no re-install option to me on Access on my WIN 11 system. How do I re-install please?
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Revert back to previous version of "Soft Drums" in Native Access
Hi there, So, I updated one of my products through Native Access (Soft Drums, updated to v2.0.1) but now it doesn't work with my current version of Kontakt anymore. I do not want to update Kontakt under any means since I rely heavily on it and can't risk any of my other plugins being rendered useless as well. If someone…
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Downloaded Spitfire Library (Spitfire Symphony Orchestra) not showing in Kontakt Player 7.10.6
Downloaded the SSO via the Spitfire App and accessed the Native Access App entering the unique serial number successfully registering product. Screen disappeared before location of library established and can't re-access the NA App as password not recognised however, same password will access NI website. Can't see SSO…
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How do I install all of my purchased software from NI?
Hi. I am on an Intel Mac. Which is stuck at Mac OS 11.7.9 (An Apple Issue, I know). But how do I install my NI software purchases? I had an older verion of Native Access that allowed me to install purchases up to that point. But it wanted me to update to the latest version today. And neglected to let me know that it was…
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Why is Native Access such a trash product?
Serious question actually… why is it SO broken? Why is that simple updates, simple re-linking to existing content, simple installs are always so BROKEN? I genuinely want an answer to the question: why is Native Access such garbage software? Why is it that, even after I don't know how many years of being on the market,…
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How do I filter the display in Native Access of apps I've purchased but not installed?
How do I filter the display in Native Access of apps I've purchased but not installed? Now when I go into NA I have a list of a bunch of apps I haven't bought. Before, I knew exactly what was mine and what wasn't. How can I make it so that I can see only what I really own, only what is available in Kontakt 14 Standard Ed.,…