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Native Access won't let me install my purchased products.
I did update everything i could and it still doesn't work. When I click the download button it says "download failed" instantly. Now I noticed that in my Account the products that won't install are not registered, so I think thats the problem. How can I change that? Thanks in advance!
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Native Access 2 compatibility with Windows 10
i´m using Win 10, so I had to install Access 1. All together i have 109 items to install, but only bout 50 are installable. Ho can I get the Rest of my paid Extensions to my Laptop ??
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how do i register and use audio 4 dj
shouldnt i be able to mix music if i bought the sound card at the pawn shop?
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How to fix electric storm failing download?
I just bought kontakt 8 that downloaded and installed fine. Now i cannot install electric storm and its free packs at all. Mac os seq 15.3.1 any reason for this? i tried all fo the provate relays and my paths are fine.. i just installed a VST but its that ONLY product where there download keeps failing
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Kontakt 8 Player not installing
This has been an issue for a while now, and all of the other solutions do not fix my problem. What happens is that I install it, it says it has downloaded but when I go to look at my library it still says "Install" and does not show anywhere on my desktop or on the NI Uninstall RegTool. Sometimes it also just says "Install…
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Native Access Not Recognizing “The Albions Orchestral Selects” Library
Hi there, I’m having trouble getting Native Access to recognize my Spitfire Audio library, The Albions Orchestral Selects. I’ve used this library previously on a PC, and I’ve now moved to a Mac (macOS [insert version here]). Here’s what I’ve already tried: I confirmed the serial number is registered to my Native…
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How to Deregister product that shows as 'Not transferable'
Hi There, I purchased a new TRAKTOR S4 MK3. The item is faulty and I am returning it to supplier. I believe I need to deregister the S4 from my account however it shows as 'Not transferable'. Any ideas how I proceed ?
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My products stuck on "installing"
I posted this as a discussion but I want to post it as a question. I am attempting to install my maschine products on my new computer + hard drive(the downloads are being installed on the external hard drive) yet they are failing to install. However instead of getting an error message my Maschine 2 download is stuck on the…
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PAYMENTH METHOD ISSUE: SYSTEM CHOOSE FOR ME
GOOD MORNING. I NEED ASSISTANCE ON A PURCHASE I MADE ON YOUR SITE, I ASKED TO PROCEED WITH PAYMENTS VIA KLARNA SINCE IT IS POSSIBLE FOR ITALY, BUT THE ORDER CONTINUED WITH PAYMENT BY CREDIT CARD WITHOUT MY WILL. I WOULD LIKE TO CANCEL THE ORDER OR CHANGE THE PAYMENT METHODS POSSIBLY IN INSTALLMENTS WITH KLARNA. THE VIRTUAL…
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Native Access keeps on asking me to Repair
I am a MAC user. I have a lot of instruments in my library so it's taking me 20 minutes to click repair & relocate my library each time. All my libraries are located to an external harddrive that I formated with the recommended format AFS thingy not EXFAT. The issue is that each time I disconnect the device, if I come back…
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FFS why is Rosetta2 still a dependency to install NTKdaemon?
it's 2025. Apple Silicon users should not still be finding themselves coerced into installing rosetta2 when the software they want to run is supposedly now updated to run natively… I have been unable to run any of my NI software since upgrading to an M3 macbook, despite the fact that all the actual software now runs native…
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Install Failed
I can´t install following products: Abbey road Drummer 60s and 70s TRK-01 and TRK-01 Bass I checked the recommended steps. Everything okay. Mac M1 16gb, Sequoia 15.3.02, external SSD Komplete Ultimate 14 All other products are running. What can I do? Greatings Justus
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Native Access – Updates wont finish. Nealy completes and pauses
I have Analog Dreams. It is nearly finished but keeps failing. It then goes into Pause. What do I do? I'm on a Mac.
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New Computer and my MK3 controller is not moving past the welcome screen
I have a new computer and I am trying to get my mk3 controller to work. im redownloading everything in my library and it keeps failing. I even changed the destinations to a brand new external hard drive. everything canceled. im stumped
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Session Horns Pro - Download fails
Session horns pro download fails every time. I have MacBook pro with Sonoma 14.6.1. I have gone over similar queries on community but the problem still is not solved.
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Orchestra element says locate
Hi Folks, I just downloaded a free version of Orchestra Element, but when I opened native access, it said "locate underneath." When I clicked on it, a choose-a-location window popped up, but it said invalid path. Please, does anyone have an idea how to get around it? Thanks,
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My products are stuck on "install"
I am attempting to install my maschine products on my new computer + hard drive(the downloads are being installed on the external hard drive) yet they are failing to install. However instead of getting an error message my Maschine 2 download is stuck on the "installing" screen and has been for many hours now. While some of…
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Native Access won't see my content location
Help! I have all my Kontakt/NI instruments installed and activated, as I have had for many years. Under preferences now, though, when I go to show the "content location" folder (the users>shared folder, as recommended) it will not let me confirm that as it is greyed out. I have tried uninstalling all NI files and…
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No order confirmation or product download. Login keeps saying wrong email.
I ordered Ozone11 Advanced. NI charged my credit card but I never received a confirmation of the order or the actual download. I opened a ticket with NI and got one response so far. Also the login is really messed up. It keeps saying the wrong email or password and I've reset it several times. Super frustrating. I am…
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wrong content location
hi my content location is set to ext drive but native access puts it in internal drive also after install failure Guarneri violin I gave full access and tried to install and it tries to redownload the whole thing again and it seems the whole file is gone from both discs
