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My Komplete Kontrol s61 mk2 flasked lights and stopped working
My Komplee Kontrol s61 mk2 flasked lights right to left and stopped working. I have tried a new usb and power cable. Nothing turns it on
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Removing Serial Number from MPC
I am using a Windows PC to upload Native Instruments Expansion packs. I recently purchased two of them and mistakenly registered the serial number directly to my AKAI Pro MPC instead of registering it directly to my inMusic application software via Windows. As a result every time install and download and extract the…
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Native Access doesn't work
Hello, I have an imac with a macOS 10.15.7 Catalina and Native Access doesn't want to work. I have a message: "dependencies installation process is taking longer by normal…" I tried different things to fix the problem but it still here Please, what can I do ?
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PC, All Updates, Avid Link install of NI doesn't launch NI when "redeem" pressed
Following the video instructions on installing NI from Avid Link, the install appears to go ok as in does not report an error. But also not success. Further following the video instructions, when I press redeem on the Protools Essentials, I get a Windows dialog which says "Get an app to access this 'native-access' link" -…
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Display on monitor defective
Q:Translation inserted by Moderator(translationby DeepL) Native Access is loaded but not displayed on the monitor. When I try to display the icon in the taskbar, a shadow appears briefly and then disappears. I have been using NI for about 15 years. I have no idea what is going on. Community Code of Conduct - Please read…
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"Installation failed" error when installing Kontakt 8 Player on Windows10
Hey. I'm trying to install the kontakt 8 player through native access on windows 10, but every time I try one out of two thigs happen: 1- it gives me the "installation failed" error, with no further explanation or 2- Native Access says that the installation was completed, but the program doesn't appear in my library and…
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Unable to Access ni 360 Subscription
Hi There, Does anyone know why I can't access the ni 360 subscription? It keep stalling on the last page and am unable to continue from payment
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“Service Center can not be found" Can you help me install Guitar Rig 5?
My last computer crashed and I have recently been transferring plugins over to my new M1 MacBook. Guitar Rig 5 is the only one giving me issues. Every time I try to run it as a plug-in or as a stand-alone application, I get the error “Service Center can not be found. Please run the product installer again to install…
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Instrument updates in Native Access same size as install?
Hi, Can anyone tell me why some of my updates are the same size as the original install / the entire library. For example, updating Berlin Woodwinds requires 169GB? I've attached a screenshot. I can't update because I don't have the required space, according to NA… meaning I don't have 169GB free on the external SSD that…
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Order under review for over 48hrs
I ordered off the summer of sound recently and my order has been under review for over 48 hours and customer service hasn’t responded to my emails asking when it will be confirmed. I would also like more of an answer than it will be soon. I see people sometimes don’t get there order for over a month and don’t want that to…
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Traktor on my new computer
hello, how can i install traktor on my new computer... the serial number doesn't want to enter anymore because it's attached to an old email address. that doesn't work anymore
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No linux, time to go.
Due to mounting privacy concerns, instability issues and being trapped in a system that tries to monopolize me vs, providing interchangability and “standards” to enhance my workflow and creativity, I AM DONE WITH WINDOWS! On the privacy front, every keystroke is always monitored. Once upon a time, that was a no-no. But,…
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Abbey Road Modern Drummer Installed but Paused and repeated Download Failed message
Purchased Abbey Road Modern Drummer, problem as described and has occurred repeatedly. The software observed to download in full via Native Access (7.85GB/7.885GB), then becomes stuck before Download Failed message appears, and download pauses permanently. All content IS downloaded to the correct folder path, in a…
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Finally have everything Downloaded But,
I have an Application Native Access on my desktop but, not sure what to do next?? There seems to be 6 or so packages that have an install button?? I thought once loaded I would be picking Amps Cabs Effects Presets already created by Artist what do I do with this?
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Not seeing updates to kontact 8 guitar rig 7
I just purchased complete 15 standard and when I started up native access kontackt 8, guitar rig pro 7 and the latest reactor did not appear on the list of products to be installed nor did they appear on the list of products to be updated. All its showing is kontackt 7 player. I owned komplete 9 ultimate which gave me the…
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Disastrous merger with iZotope results in subscription fraud
I've been doubly charged for the past few months by both iZotope and Native Access for the SAME SUBSCRIPTION, and on top of this they have removed any possible way of cancelling the subscription on the iZotope side, making it impossible to correct their error. Their support staff has not answered in weeks because clearly…
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Unable to uninstall old version of Native Accees
I cant uninstall the old version of native access. And also what I see, that still there is not a solution or a fix. But that would be very important. What is native instruments telling us about that issue ?
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SOLVED—Unable to Access NI website or Native Access
I have owned Komplete for years. Following instructions on the NI website, I downloaded and installed Native Access 3.2.3 yesterday so I could use Kontakt 5 for an old project I was trying to work on. As of today, I am presently unable to reach any NI website (except, curiously, this one). I keep receiving this: Access…
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Why doi I have to repair my plugins over and over?
Hello, Since I updated to Sequoia I have to repair a bunch of NI plugins when I open Native Access, very irritating and I have to unstiall and reinstall them over and over. I have my content on an external SSD, but had no problem with that before. Hope someone can help me. Best, Tobbe
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Systems are down in Mexico City
I just had to get a 7 day free trial of a VPN in order to Master a session. I couldn't activate my Izotope Products through Native ID, Native Access, Izotope Portal. The website is down. Izotope's website is down too. Tried on different networks, and devices. I showed the problem to Chat Gpt and it said it was a regional…