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Issues installing Rammfire, Reflektor and Traktor 12 (the old Guitar Rig effects)
Hey everyone, there are still a couple of discontinued products that have not been migrated to the new installer technology which makes them impossible to install on MacOS 15 Sequoia and MacOS 26 Tahoe. You can download the zipped product folders here: Traktors 12:…
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FIXED: Failing installation for certain products on external hard drive on MacOS 15 and upper
Issue: Some content products can't be installed on an external hard drive on MacOS 15. These products installers rely on an older installer technology. Products released since 2023 and products that received an update since then are not affected because they are using our new deployment technology. Fix: To resolve the…
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Native Access new Discover tab
Hi NI community, Finding new sounds just got easier. We’re introducing a new Discover area in Native Access, your dedicated space to explore instruments, effects, and expansions from Native Instruments and our partners, all without leaving the app. With Discover, you can grab all of our free products in just one click and…
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How do I "fix" the paths so Reaktor updates work?
Hello, I've found similar problems to mine, but still no fix. I've emailed support but so far they have not been able to assist in resolving this. It must be something simple. Basically, I opened Native Access late last year and everything updates except certain files related to Reaktor. I also can no longer see the…
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Why won't Native Access recognise my Spitfire Instrument?
Hi everyone. Having an absolute nightmare trying to add one of my libraries. I purchased Spitfire Audio Solo Strings a month ago. I own loads of these libraries, and have never had a problem. As usual, I went into my Spitfire App, downloaded the library through my default content path (/Users/Shared). I then went to Native…
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Waiting since 7 Days for convert my old hardware serial Key?Is it normal?
Hey Native Instruments community, about five years ago, my Maschine MK3 suddenly stopped working due to an update. I'd like to re-register my product, but unfortunately, I no longer have my old email address. Is it normal for it to take seven days to transfer a serial key/account? I received a ticket number on december19th…
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NI not giving me the software I bought
Are these NI morons still in business. I ordered two plugins on Dec 30, 2025 and the order status just shows "in progress". I opened a ticket over a week ago and have gotten ZERO response. Absolutely pathetic and so unprofessional. They shouldn't accept orders if they can't deliver what you buy. Are they on freaking break…
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Maschine 2 Essentials - can't uninstall and doesn't show up?
I have this issue for a while now. Native Access wants to update something called "Maschine 2 Essentials". It lists me as having "Maschine 2 Essentials", "Maschine 2 Factory Library", and "Maschine 2 Selection" as installed. Every update fails because it claims it cannot uninstall the old version of "Maschine 2 Essentials"…
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Help needed regarding 'Download failed' issue with Session Strings Pro and three more.
Hello Guys. I have the 'Download/Install failed' issue with Session Strings Pro, Reflector, Rammfire, and Traktor12. The download proceeds normally at first, but toward the end a message saying “failed” appears and the installation does not complete. In NI Access 2, an error appears indicating that it is related to NTK…
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Installation from all Heaevyocity failed und more
I can't install my HY instruments because no folder is being accepted. This includes:Master Session Ensemble DrumMaster Session Ensemble WoodMaster Session Ethnic Drum Ensemble...as well as various instruments from SonoKinetic. I find this very frustrating, as it's not just a loss of money,but also a waste of my time,…
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update email adress
Hi my email server doesnt work anymore, I contacted support via Chatbot tickets 4766476 and 4774114, like I said I cant access the email account I registered all my traktor products, NI must contact me via the new email address or the Forum. looking forward, thank you
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Native Access - Loading Products Error
Halloi, Q: Translation inserted by Moderator (translation by DeepL) I know there are already posts about this, but the solutions I have tried have not worked. My email to support did not receive a support ticket, so I am turning to the community. ——copy Yesterday, NA2 updated to the latest version, 3.22.0. NA2 was running…
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Native Access Hangs on Updates
Is there a way to get Native Access to update only 64-bit VST 's?? Effects and/or Instruments? The Problem is Native Access 2 hangs when trying to update 32-bit VST.I have to manually go in to the task manager and end each plug-in update. The individual products STILL show up as updates available on the Native Access to…
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Installation failed "Hauschka Composer Toolkit"
Hi, I just updated my system with the latest Native Access and all updates. Everything works instead of the "Hauschka Composer Toolkit" of Spitfire. It's says: "Installation failed". I checked all the informations from native access, but it still doesn't work. Any ideas? Thanks Chris
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360 pro -kontakt 8
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Native access install failed
I couldn’t take it anymore. Every time I launched Maschine or Komplete Kontrol, it took at least 5 minutes for the application to start. I decided to reinstall Windows and install Native Access on a clean system. Now I have a problem: Native Access won’t install. “NTKDaemon failed to start. Verify that you have sufficient…
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Do I need Native Access installed for official Kontakt Libraries to remain authorized?
Hi all, I bought NI Komplete Standard over Black Friday and now have more time to get back playing. I love Noire but it stopped working twice now after 10 - 15 minutes; saying it cant access Native Access, which is true - it can not do so as I deinstalled Native Access after downloading and authorizing, since I want my…
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Native Access Can't install Library for brand new installation
Hi, I am installing Komplete 15 Collectors Edition to a brand new formatted PC and ext. SSD (for Library). Couple of Applications (i.e Kontakt & Massive X….) installing was fine, all completed and running normally. But the problem is installing the Libraries, here was happening: I started to install The Grandeur, the Piano…
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There's an issue with the installer service
I have been trying to get access for aove a week and trued all of the solutions NI suggests - noyhing works
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How can I Remove "Abbey Road 60s Drums"/"Abbey Road 60s Drums Vintage" from my Native Access Library
I just downloaded the update for "Abbey Road 60s Drummer"/"Abbey Road 60s Drummer Vintage". Thing is, the legacy instruments ("Abbey Road 60s Drums"/"Abbey Road 60s Drums Vintage") are still in Native Access. How can I remove them from my Native Access library? I am running Native Access 2 on a Mac Studio; M3 Ultra.
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problem / plugs native / protools /
Native Access cannot reconnect existing Kontakt installation after macOS Sonoma reinstall Hello, I’m stuck in a loop with Native Access and Kontakt after a macOS Sonoma reinstall and I can’t find a proper solution. Context: macOS Sonoma 14.8.3 (clean reinstall) Native Access 3.22.0 Pro Tools freshly reinstalled Kontakt and…
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Native Access confused by TimeMachine (MacOS)
I install my Kontakt instruments in Native Access. All's OK, they are in a folder on an external hard drive. However, soon enough when I open Native Access it tells me all my instruments need to be repaired. "Your xyz installation appears to be broken. To repair the installation, please update the location of the product…
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Please add a recently updated tab
I just thought this would be useful
