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Known Issue: Failing installation for certain products on external hard drive on MacOS 15 and upper
Issue: Some content products can't be installed on an external hard drive on MacOS 15. These products installers rely on an older installer technology. Products released since 2023 and products that received an update since then are not affected because they are using our new deployment technology. Fix: To resolve the…
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Native Access new Discover tab
Hi NI community, Finding new sounds just got easier. We’re introducing a new Discover area in Native Access, your dedicated space to explore instruments, effects, and expansions from Native Instruments and our partners, all without leaving the app. With Discover, you can grab all of our free products in just one click and…
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Native Access
Hello, does anyone have any ideas on how to fix these problems?
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Native Access "Download failed"?
Hi All, Since installing the new improved Native Access I am having ongoing issues with a "Download Failed" message, most recently with the latest KK update. But Block Primes has been like this since the Native Access major update. Why would KK update not download (tried for several days now)? (Windows 11 user)
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No linux, time to go.
Due to mounting privacy concerns, instability issues and being trapped in a system that tries to monopolize me vs, providing interchangability and “standards” to enhance my workflow and creativity, I AM DONE WITH WINDOWS! On the privacy front, every keystroke is always monitored. Once upon a time, that was a no-no. But,…
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How to get Native Access 2 to download, install or update anything on Mac
I have the latest version of Native Access installed, have provided full disk access to both NA and NTK Daemon. I have managed to install one or two items through the Library view but that fails after maybe one file is successful, and any updates either through that view or the Updates view fail with either Download Failed…
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Kontrols S88 MK3 freezes with Logic Pro 11
Hi, I’m using a Kontrol S88 MK3 with Logic Pro 11.2.2. When I load a Komplete Kontrol plugin, after I turn the control knobs a few times, the keyboard freezes. Well actually the piano keys and the pitch wheel keep working fine, only all the control knobs and buttons (like the Browser…) freeze. I then have to turn off the…
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Can't download any products or updates in Native Access
I'm unable to download any of my purchased Kontakt 15 products or any updates via the latest Native Access . This situation has been ongoing for over a month now and I'm literally at a lost for a remedy. I've contacted support , provided screenshots , of my issue , also provided a requested support tool file, and support…
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Komplete Collectors and Start
I have Komplete 14 Collectors. Is it a problem if I download the free Komplete Start version to get the Leap and other instruments? Would this create a conflict in Native Access?
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How can I activate the Neutron 4 VST3 on my PC?
If I try to use the Neutron 4 VST3 plugin in Ableton 12 it prompts me to login to activate. This does not seem possible, my credentials are not accepted. How can I activate the Neutron 4 VST3 plugin?
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Songs Disappearing from Playlists
I recently realised that in many of my playlists, the playlist exists, but some of the tracks have gone missing. Minimum 95% of tracks are gone missing, and in some, it's just blank. These are playlists curated over 15 years from the very first time i signed on to Traktor. Is there a way to check on this and help me…
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ooer Macos Tahoe 26 is out
macOS 26 has just been released. Who’s going to be the first to try it 😀
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Installer fails every time I try to download NTKDaemon
I have spent days trying to deal with this issue. I just downloaded the Native Access app on my Mac with OS Sequoia 15.2 - every time I attempt to open it I receive the following error message when trying to install NTKDaemon: I tried following the instructions in these articles: "Native Access Fails on Installing…
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Native Acess cannot be installed issue
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How to clear library entry?
Native Access is only giving the option to "add product" even though the original install files are not there. I have uninstalled and re-installed native access but still get no download and install option. Shreddage Drums btw, the files have probably been missing since a fresh install of entire library on a new computer…
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Major issue! Now, due to issues with native access, I am unable to use all of my instruments
Have you guys fixed it yet? Now my instrument can't be turned on, I can't use it at all, it's all due to issues with native access 2. A few days ago, it was due to disk permissions, and now I realize that my instrument cannot load. I don't understand an event. Since the previous version can be temporarily used to detect…
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Continuing Issues with Native Access Login ?
New to the forum but have been using Kontakt 8 bundle for a while. Since late last night I have not been able to log in through the Native Access Desktop, on either of my two computers that have it installed. It "checks authentication" and asks me to log in but the log in screen is blank. Popup says "Failed to Update…
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Missing VST2 Installation Directory Option in Native Access
I can no longer find the option within the Preferences/File Management settings to define a custom installation directory for VST2 .dll files. Since Native Access no longer allows me to specify this, the VST2 files are being installed to a non standard location (C:\Program Files\Native Instruments\VSTPlugins 64 bit). This…
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FFS why is Rosetta2 still a dependency to install NTKdaemon?
it's 2025. Apple Silicon users should not still be finding themselves coerced into installing rosetta2 when the software they want to run is supposedly now updated to run natively… I have been unable to run any of my NI software since upgrading to an M3 macbook, despite the fact that all the actual software now runs native…
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Activate FM8
Hello. I would like to use FM8 on Windows 8.1. Is the latest version suitable, or do I need to use an earlier version, 1.4.1 for example? Once I've purchased the plugin, how do I activate it? When I click the activate button, Service Center starts and tells me that an internet connection check is taking place, but nothing…
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Native Access 2 Does Not Work
Greetings, full disclosure that I am incredibly frustrated right now. I paid to upgrade to Kontakt 8 and learned I needed to download Native Access 2 in the process. Did so, installed it, and no matter what I have done, it won't open at all. I've tried running as administrator, nothing. I've tried uninstalling it and…
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Unable to install issue
At present, I have reinstalled everything and there are 40 sound source instruments that cannot be installed. Please fix them as soon as possible. Work actively and pay attention to the vast customer base. The problem is still due to disk permission issues. Hope to fix it soon.
