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Native Access new Discover tab
Hi NI community, Finding new sounds just got easier. We’re introducing a new Discover area in Native Access, your dedicated space to explore instruments, effects, and expansions from Native Instruments and our partners, all without leaving the app. With Discover, you can grab all of our free products in just one click and…
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Fail to install Project SAM libraries
Hi, Some of the (older) ProjectSAM - Cinematic Core Bundle NKS Store sample libraries, which I just bought, cannot be installed on max OS X. Native Access keeps saying "Installation Failed" although Native Access and NTKDaemon both have full disk access. I did everything the chatbot said, but it still doesn't work.…
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How do you get NA to see NTK Daemon is running?
I have had no issues using Native Access for a while and then it auto-updated from 3.17 to 3.18 and now it does not work and I have no access to add my purchases to the library. I am running Kontact 8 and that still works, as well as all my other programs like Pulse. When I open Native Access it runs 5 or so powershell…
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Installation Failed issue on MacOs Sequoia
Hi. I have decided to do a fresh install of my audio production system, on a separate partition of the same system drive as before. All has been going well, except i am now having issues with installing various libraries through Native Access. The first 10 or so installs went fine, but now a bunch of stuff is throwing the…
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I can’t install Hardware Connection Service. I click on “Install,” it installs, but nothing happens!
Hi, Since the update, it is impossible for me to use my Kontrol S88 MK3 MIDI keyboard. I can’t install Hardware Connection Service. I click on “Install,” it installs, but nothing happens, and I notice it’s still available for download, as if it never actually installed in the end. I can’t use my keyboard anymore.…
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How do I fix this installation failed error message?
Hey, so I don't know what I am doing wrong here. I followed the directions suggested in this installation failed error message. I have restarted my computer as well. I tried to contact support but the link takes me to a broken page as well. Soooo please somebody help!
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Stuck on "Installing Maschine 3"
Hello, I am unable to install the update for Maschine 3.3, and I got stuck on the "Installing Maschine 3" screen in Native Access. I've tried everything, but nothing seems to work. I would appreciate any help, thanks in advance!
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has native instruments FINALLY gotten their backend in order ?
I opened native access this morning to see if any updated content was available and I was baffled to see huge library updates available . 27 gb for Stradivari violin and multiple 8 gb libraries for session guitarist . while in the past as a long term user the thought of having to download large updates like this would be a…
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No groove recordings
Hey, I cannot record the grooves in any of the Abbey Road Drums. They get played and I can press record, but then there is an empty slot in my DAW (Presonus One). Does anyone know what to do?
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how do I log into the native access app
I have a 2015 MacBook Pro and every time I log in it just recycles me to the same log in screen. what do I do? I've never had this problem before
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Native Access message “Download Failed”
I can’t update anything or install anything, new or old. Have a ticket open with NI on this but not hearing back. Tried a wide range of fixes up to adn including Native Access full reinstall. I’m on an M1 macbook pro, sequoia latest rev… Wondering if this is a known issue? Anyone here having a similar problem?
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BUG: Just Installed v3.20 - old legacy libraries still appear in Product Listings
Just saw the new v3.20 come down moments ago. Just as was the case with v3.19 - this new version continues to display very old legacy libraries: And I do not have this item turned on: VP
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I'm getting the full disk access error even though it's enabled
I have full disk access enabled for ntk daemon and native access but I'm still getting the disk access error when I'm trying to reinstall something. I was able to update something this morning though so it seems like a weird bug. I followed these instructions but it didn't fix it. I've been going back and forth with…
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Confusion/discrepancy over what can be (re)located and what can't
I'm currently in the process of copying some of my libraries and expansions over to my other PC… and found something strange. For some libraries and expansions, I get the "Path is invalid" error - even though it isn't. An example: I was able to locate "Electric Keys - Phoenix" just fine, but it would give me the…
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Kontakt 8 latest updated trashed even the older version
Acting on the prompt in Native Access, I ventured to update my Kontakt 8.5 to the latest version. The update was successfully downloaded, and started to do the update. The process of update never ended… Now, the older version is completely removed, but the newer version never installed. Nevertheless, Native Access neither…
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I need help, i moved products to a new computer
I recently brought a 2020 Mac Mini and I want to move my SSD from old computer to my new computer. When I hooked it up and redirected to my SSD it native access and kontrol it doesn't read my sounds and expansions
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Bug: Libraries on external drive need repair nearly daily
I store all my libraries on an external SSD. I just started experiencing an issue where the majority of my libraries need "repair" to locate the resource files ever few days. It's not simply every time I disconnect/reconnect the drive. I'll repair them, a few days go by, and then the problem reappears. I've tried both…
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Installation error
I'm installing Komplete on an external hard drive, but several instruments won't install.I've followed the help page to configure security, but the issue persists.Does anyone know anything about this issue?
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Davinci 20.1 Crashes When Using Native- Raum VST plugin
I just downloaded NI's Native Access for the first time and installed the Raum VST plugin. I have many other VST plugins installed from waves and other sources and they have ran without a hitch. While editing in Davinci 20.1 (newest version), I wanted to place the Raum effect on an audio clip. When I placed it onto the…
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Native Access Glitching Out
Native Access was working just fine for me until the update. Now every time I try to log in it says "Unable to login." Ive tried reinstalling, changing passwords, everything. Now I can't access any of my purchased content at all. Is anyone else have this problem? After hours of chatting with a bot and countless reinstall…
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Installation Failed repeatedly
I just reformatted and did a clean OS install of Sequoia 15.6. The first thing I am installing before anything else is Native Access newest version 3.19.0 and set the content location to external brand new formatted Samsung T7 SSD 2TB. I'm thinking everything would be smooth as cinnamon butter…however installation keep…
