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Known Issue: Failing installation for certain products on external hard drive on MacOS 15.5, 15.6
Issue: Some content products can't be installed on an external hard drive on MacOS 15. These products installers rely on an older installer technology. Products released since 2023 and products that received an update since then are not affected because they are using our new deployment technology. Fix: To resolve the…
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Native Access new Discover tab
Hi NI community, Finding new sounds just got easier. We’re introducing a new Discover area in Native Access, your dedicated space to explore instruments, effects, and expansions from Native Instruments and our partners, all without leaving the app. With Discover, you can grab all of our free products in just one click and…
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Need Help: Komplete 14 Ultimate won’t install on MacBook Pro M1 Max (tried everything)
Hey all, I’m stuck and desperate at this point. I own Komplete 14 Ultimate and after my MacBook Pro M1 Max was reset to factory settings, I haven’t been able to reinstall anything via Native Access. Setup: MacBook Pro M1 Max macOS Sequoia 15.6.1 Native Access 3 (latest) Problem: Every install fails with: “Installation…
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Native Access Should Visibility Warn of Compatibility Changes Before Clicking Download
I will not tolerate companies that waste my time and they know they're doing it, because they have forum posts with a, "heads up' like it clears them for doing it in the first place. Topic is closed with no way to even have a discussion about it. Most of the people that use your product, don't use these forums because they…
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Native Access 3.18 is constantly forcing me to relocate/repair libraries (Mac)
Hello, This seems to be a problem affecting numerous people since the last update, but I am constantly needing to repair libraries as NA keeps losing track of them, despite my external drives not being disconnected or having any issues. It is causing significant frustration as I keep needing to repair. All disk access is…
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OK to remove ancient C++ elements relating to NI?
ello Just want to conifrm that I'm probably correct in assuming certain C++ resources that apperad at the same time as Installing Native Access actuall relate to that product. I'm attempting to remove all traces of NI products + associated 3rd party elements…
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Request for Traktor Pro 4 License with my S4 MK3
Hello Native Instruments team, I am writing regarding my Traktor Kontrol S4 MK3, which originally included a Traktor Pro 3 license. Recently, I have seen that several users with the same controller —and even older purchase dates than mine— have been granted a complimentary license for Traktor Pro 4 after contacting your…
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Can't remove 'repair' no matter what I do
Hello all, I started off by installing all programmes and instruments from native access, but half through I noticed I have not got enough space on my hard drive. So I had to uninstall all the that has been installed, bearing in mind I had no other location or hard drive on my Laptop just the 'C' drive. No matter what I do…
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Kontakt can't find the Libraries
After using a suite of VIs from Native Instruments for many years with no trouble, I am suddenly unable to get Kontakt Player 7 to see all my installed libraries. When I click on “Manage Libraries” in Kontakt Player it says to click on “Open Native Access” which flashes momentarily and doesn’t open it. In Native Access it…
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Won't Install any plugs
I have integrated my Izotope and Native accounts, and now I can't get anything from Native access to install!!!
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Maschine 3 does not appear in the library
Q: Translation inserted by Moderator (translation by DeepL) Help! Everyone, I bought a brand new Maschine mk3 and entered the serial number into Native Access, but the Maschine 3 software isn't showing up in the library... I have no idea why the app isn't appearing in the library. Any suggestions? Support told me to delete…
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Native Access "installation failed" on all updates after upgrade to Mac Sequoia
After update from Sonoma to Sequoia on M1 Mac, Native Access fails to update any available updates with this message: "Installation Failed: You may need to grant full disk access to Native Access and the Daemon. Follow these steps and try again". I verified that they were all granted full disk access and still failing, so…
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Update VST to VST3?
Hi everyone, got a new Mac and wanted to migrate ableton live (11.3.42) projects to the new one with a fresh installation of Live on the new machine including a fresh installation of NI products with NI Access. The problem I now face is, after installing Native Access and the synths I've been using on the new machine, they…
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sample librairies failing to keep installed
Hello, for some reason, every time I open Logic, some Kontakt libraries appear as uninstalled. Even stranger, Rise & Hit shows as installed, but it's actually one of the libraries that's causing issues. Everything will make much more sense once you see the screenshots.
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Ozone 12 Modules still in "trial" mode
I have the Music Production Suite Pro,and went to place one of the modules on a track and it says it's in trial mode.All the single modules are in trial mode in fact. I'm a little confused as to why this is. I went to support and the zen desk thing is absolutely useless. I reinstalled Ozone 12 twice just to see if that…
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Native Access "Download failed"?
Hi All, Since installing the new improved Native Access I am having ongoing issues with a "Download Failed" message, most recently with the latest KK update. But Block Primes has been like this since the Native Access major update. Why would KK update not download (tried for several days now)? (Windows 11 user)
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VST's not showing in Komplete Kontrol.
Hi, I’m having trouble with Komplete Kontrol program. The keyboard itself is working fine, but inside the Komplete Kontrol software none of my VSTs are showing up. I’ve installed Komplete Kontrol through Native Access and rescanned the database, but the VST instruments (third-party and NI) aren’t appearing in the browser.…
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Stop installing
Hey there, my system wants to install "Ireland". ALl the files are downloaded, but the process keeps going for days (literally), and I cannot stop the installation. Any ideas? Thx a lot
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add product and not install, lost the .nicnt fo 2 instruments.
Hi, i recently resinstalled all my programs on my laptop but when i tried to resintalled my instruments with native access 2, 2 of them ( shreddage 3 jupiter and shreddage drums) stayed to add product and not install them on native access. i searched the .nicnt but they have disapeared and cannot be found. how can i…
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Where are my serials???
What the hell have you guys done with the page showing my serial numbers? How do I get them now? Why did you hide them and why?
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Updating and Installing
I am very disappointed in the way Native Instruments are doing things. I just updated Native Access and now it takes 5 hours to install an instrument and then the download fails. Number 2, I should be able to add another external hard drive to install these products without having to spend a grueling amount of time…
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TRAKTOR S2
hello i need to Connect my traktor to my iPad to use it with Traktor dj official app and is not recognized. IDK if I need yo update something but please somebody knows what happens? Thank you
