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Native Access 3.18 is constantly forcing me to relocate/repair libraries (Mac)
Hello, This seems to be a problem affecting numerous people since the last update, but I am constantly needing to repair libraries as NA keeps losing track of them, despite my external drives not being disconnected or having any issues. It is causing significant frustration as I keep needing to repair. All disk access is…
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Can't install nor add product.
I have purchased LOST PIANO by Westwood Instruments a few years ago. I had it uninstalled because I wanted more memory space. Now today I want to re-install it. It doesn't give me the option to install it, but rather "add product" instead. It can't add the product it seems. The message I get is "the path is invalid". But…
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can’t download Reaktor I just paid for. help please
I am running a mac mini with the m4 chip and OS 15.5. After downloading and starting native access, the single page I see gives some standard info, like asking me to choose a language. Then it tells me to press the scroll button. But the scroll button doesn’t work so I can’t access the placewhere I can download my new…
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NA not running and showing a pink square
I've installed Native Access on my Intel Mac Pro Running OS 14.7.6. and using Izotope plugins. NA will not boot. It hangs on a pink square. I've tried the trouble shooting routine but to no avail. Customer Support is very slow on this one. Any one having/had the same issue?
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Komplete 13 Missing from Native Access After System Reinstall
Need Help – Komplete 13 Missing After System Reinstall After wiping and reinstalling my system due to storage issues, I reinstalled all my plugins. Everything works except my Native Instruments products. When I open sessions using NI instruments (e.g. Butch Vig Drums), Kontakt Player says they’re not activated, but Native…
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License Question
My S/N belongs to another person. What are my next steps to start using my Traktor S4. This was bought 2nd hand and I have no idea who the original owner was?
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Maschine 3.2.0 Installation Fails – Stuck in Native Access with Unresolved Error
I'm experiencing a serious issue with updating Maschine 3 via Native Access. When prompted to update to version 3.2.0, I initiated the install through Native Access. However, the download never progressed—it remained stuck with a loading spinner, as though it were about to begin, but no progress occurred. I waited over an…
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TRK-01 not installing
I have tried reinstalling Reaktor 6, but TRK-01 never shows up in fact when I install TRK-01 from native access it *seems* successful but the button reverts back to 'install' as if it hasn't been
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My account disappeared!
After over 5 years of inactivity with Native Instruments, I recently tried to log back on to purchase an update for Komplete. At first my password kept getting bounced. When I requested a reset password link, nothing ever came. Finally, I tried "creating a new account" with my old credentials (it had been saved in my…
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Reaktor 6 Demo Mode
[Repost because my post was deleted. People replied to it but I can't see it now] Hi everyone, I purchased the full version of Reaktor 6 from the Native Instruments website (not an upgrade or crossgrade). It shows correctly in my NI account and in Native Access as “Reaktor 6,” not Player. However, it only opens in Demo…
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TRANSFER LICENSES/FREE KONTAKT 7
I have some session guitars I am transferring to my producer. He'll need Kontakt 7 to run them (the free version). How does he download them?
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Prep for rebuilding boot drive
Do I have to deactivate/deauthorize/uninstall NI products prior to wiping my boot drive and recreating it?
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FM8 and Massive won't install through native access
Hello, I've been having an issue with both FM8 and (original) Massive where I'll click "install" in native access. It will appear like they're downloading and installing, but as soon as it finishes installing, the button lights up again as if they were never installed in the first place, and I'm not able to locate them in…
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Why doi I have to repair my plugins over and over?
Hello, Since I updated to Sequoia I have to repair a bunch of NI plugins when I open Native Access, very irritating and I have to unstiall and reinstall them over and over. I have my content on an external SSD, but had no problem with that before. Hope someone can help me. Best, Tobbe
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Native Access fails at Loading Products step in initialization
After updating Native Access from 3.17.0 to 3.18.0 it will no longer open, stalling at the “Loading Products” phase of the initialization. Here is a list of the various steps I have tried without success: 1. (Library > Application Support > Native Instruments Delete the folders "Native Access" and "NTK". Open the user…
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Can't Solve Native Access "Download Failed" Issue. Upgraded to Komplete 15 and Kontakt 8
-Issue- I keep on getting the "Download Failed" in Native Access when trying to download Kontakt 8, Komplete 15 and the vsts. Note- it should be noted that my laptop got wiped about a month ago, which must have affected Native Access as it was stored locally on my laptop. Prior to it getting wiped and still to this day, I…
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Update Komplete 15 available but not showing up in Native Access
Hi, I got the message this morning that my pre-ordered Komplete 15 Standard is now available through Native Access. My account (from the webbrowser) indeed indicates that I can download Kontakt 15 but when i open Native Access I only see a (partial) list of Komplete 14 instruments that I downloaded earlier. No mention of…
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Unistalling Ozone 10 and 11 in Win 11
Hi, I uninstalled Ozone 10 Standard and Ozone 11 Elements using the Windows 11 Apps menu. In Native Access 3.18.1 I now get notified, that I shoud repair these programs. How can I get rid of this message?
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Unable to install "Hardware Connection Service", since it is not listed
Hello, I am trying to make my Kontrol S61 MK3 work with my macbook pro m1pro (sonoma). But I am stuck at the step "install Hardware Connection Service", since this is not listed in Native Access at all. I did the following steps: Install NI Access Upgrade firmware to 1.57 I think, the device still display "Add your serial…
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Komplete 10 ultimate-account missing base product error
I previously purchased the Komplete 10 ultimate package which included an external hard drive. I installed Native Acess because System center said it was down. Native Acess told me I could enter it in Add Serial, so I created an account on the NI website using my email account and entered the product via “Add Serial” with…
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Hardware Connection Service not appearing as available
Hi all, I have recently buyed MK3 S61 keyboard and entered the serial number in NI app. However, I cannot see Hardware Connection Service as available on the app. Could you please help me to figure out this issue. By the way, I am using windows.. Best, Nilufer