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Native Access stuck on waiting
I’ve legitimately tried everything. Disabling my firewalls, turning off antivirus, uninstalling and reinstalling. I don’t understand why I can’t just download the file that I paid for with my hardware.
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Native Instruments Plugins will not load in Komplete Kontrol
I updated native access tonight. I now cannot load any Native Instruments plugins in Komplete Kontrol I get the error I rescanned all my libraries, I also deleted on the db files for Komplete to make sure they sere rebuilt, I have re-booted my computer (Mac). What is infuriating is I cannot find a way to open a tick on the…
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Are trackouts considered as sample based products wich are not allowed?
Hi, Selling beats, may involve sending trackouts. As a beatmaker, am I allowed to sell beat in trackouts format with instrument coming from kontakt?
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komplete collectors question
Komplete Collector's edition wasn't supposed to include every single NI instrument/expansion until now ? I Also, anyone find it useful on an urban production context ? I'm mostly interested in Omnia but I also liked the session percussionist that's not included, when I was almost getting it thinking it was something like…
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Is anybody home?…… Really?
Can’t get an answer to save my life as to how to properly purchase an expensive upgrade from them……….No response…. What’s up with that?
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Customer service response speed
Can I have a service representative respond to my question as soon as possible? I have been waiting for at least three weeks and have not received a response. It's very urgent. Ticket number : 4086513
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S61 Mk3 Play Assist Scale not changing scales.
I have read the MK3 section of the manual multiple times. Carefully walked through the steps to set a Scale. Understand I think the method to enact a change of say the scale from C to E is Shift + Scale( Button 1) But the scale lights and keys played remain in the default of the scale of C. What am I missing?
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Massive (original) makes ableton live 11 closing very slow on monterey 12.7.1
If i use massive in ableton live 11, it takes about 20 seconds to close the daw. I am running it on a macbook pro m1 using rosetta. Thought it could be permissions on the presets, so i have given permissions on all preset folders, but it still drags when closing. Any tips on how to solve this ?
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How to troubleshoot failed instrument installing?
Every instrument I installed it always failed. I'm using Qnap NAS for my storage. I'm also running MacOS Ventura. I can install application but instruments and effects always failed. I already have the following settings in my MacOS. I have tried contact NI support but apparently they only reply one email per 24 hours and…
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Download Link Not Received and Support Ticket Inaccessible
Hello, I'm reaching out to the community and the support team regarding an ongoing issue with my order. On November 24, 2023, I purchased RX 10 Elements, and although the payment of $39.60 was processed as evidenced by the charge on my account, I have yet to receive the download link. The order was listed as "under review"…
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Can you connect NI Komplete S88 to 2 PCs?
I need midi signal to one IPad and one PC at the same time. Is that possible.
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dowloading Komplete 14
having difficulty downloading Komplete 14 Purchased from website
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Received no receipts, no downloads, no serial numbers and no support responses???
Hi, I’d hoped my first post here might be a positive one, but unfortunately that’s not the case. It would be very greatly appreciated if anyone could offer help or suggestions? I purchased two upgrades (Komplete 14 Select to K14 Standard, then K14 Standard to K14 Collector’s Edition) on Thurs 16th November EST. Payment of…
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Native Instruments Strategy = Ignore 'Update/Upgrade' Button
I am thinking it is best to just not install any updates . The things that are happening in NI now make them look like a startup. See that others are having a myriad of different problems so I don't feel like I;m being picked on Updated to new Komplete Kontrol 3.0- I have a s61mk1 so there you go. That created a mess for a…
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Komplete Izotope 10 liscencing
I hope NI and Izotope will soon combine licensing, maybe under Soundwide. I am a longtime Izotope user. I want my Ozone 10 in my Izotope Product Portal. I hope NI finds a way to restore this user experience. Having my Komplete serial be my Ozone 10 serial, completely separate from the Izotope customer environment, was…
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COMPATIBILLITY BETWEEN KOMPLETE 14 COLLECTOR’S EDITION AND MAC M1
Hello from Greece, My name is Kostas and I just saw the interesting -50% offer about KOMPLETE 14 COLLECTOR’S EDITION. I would like to buy it, but I run a mini Mac M1 with Sonoma 14.1.1. I tried, after reading in your website, to understand if there is compatibility between them, but I am a bit confused. Could you inform me…
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How to separate A49 and Maschine MK3 in Maschine 2 or Cubase
Hello, iam new, and i have some beginer difficultys. I started Maschine 2, and connected my Maschine MK3 Controller, and my A49 Keyboard. If a select a drum kit in Maschine MK3, it also plays at the keyboard. I cant use different Instruments for each controller. The next: Cubase 12, connected both, if i start a record, the…
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Ethereal vst problems
I bought a MacBook Pro M3 and installed Komplete Now.( subscription plan). Some of the VST’s are not working. It says your version of Kontakt player is too old . Download the latest version. I have the 6th and 7th Version of the Kontakt player. What to do . please advise… Thankyou.
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Informal Survey - Are people hanging on to their mk1 keyboards until the wheels fall off ??
Thats' what I'm doing. In light of all the obvious reasons indicated in this forum The new Korg Keystage keyboard looks a lot like the mk1...The mk1 is still a very viable product and should not have been abandoned. In fact, it has some capabilities the mk3 does not
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KOMPLETE ELEMENTS MK2 - How to activate
New PC requiring a complete reinstall. Support has informed me that KOMPLETE ELEMENTS MK2 is no longer supported which explains why it's no longer listed in my Native Access list of products purchased. However Support was nice enough to send me a link allowing me to download Elements. Installed fine but it is in Demo mode.…
