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Support bot doesn't understand me, how can I open a ticket please ?
I still have my new never installed / never registered Komplete 7 on 12 CD's, including my serial number, that I had purchased with a Muse Receptor Pro in 2010 but never actually got to install. I would like to take advantage of the Summer Deals to upgrade to the current Komplete 15 standard that I will use on a new PC.…
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S61 mk3 controlling 3rd party plug in ProTools?
Hi, This is my first, so please be gentle! Just bought an S61 Mk3, plugged directly into a MBP M4 Max, using latest version of ProTools. I have Kontakt working fine, but is there a way to control 3rd party plugs (in particular, PrimalTap by Soundtoys because it's so hands on) to be controlled by the S61? ie Mapping the…
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about Komplete 15 ultimate upgrades for select
I'm thinking of getting Komplete 15 Ultimate Upgrades for select from an official retailer in my country (it's because the payment method I have is not available on official website). And I have "KOMPLETE 12 SELECT for HW" registered to my account. Is it qualified for the upgrade?
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Any plans on new category - click and drag sample libraries (pehaps spinoff of Kontakt libraries?)
One type of expansion is more klick and drag samples in a DAW. I could see some Kontakt libraries having a companion sample library expansion with samples as an optional way way when you only need certain sounds and bouncing through a Kontakt library is an extra hassle. Just sell it for cheap for those who already owns the…
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Symphony Series
I'm looking at purchasing the Symphony Series String Ensemble but I can't afford the String Ensemble ($499) and want to start with the String Essentials ($199). Would I be able to upgrade to other more complete packages that would add to this in the future. I see there is pricing, regular price and crossgrade price. What…
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Problems with the driver installation of KOMPLETE AUDIO 6 under Sequosia
Hey… I've had a MacBook Pro with an M4 processor for a few weeks now. Unfortunately, I can't configure my KOMPLETE AUDIO 6 correctly. It was installed, it's recognized, and I have a level in the input, but I can't get the audio track to output. I've already lowered the security options in System Preferences and adjusted…
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Komplete 13 Standard included Ozone and other Izotope stuff, but Komplete 15 doesn't?
I originally got Komplete 13 Standard and it came with Ozone 10, Ozone 11 Elements, Neutron 4 Elements, Nectar 4 Elements, and Rx 10 Elements. When looking at what I would get if I upgraded to Komplete 15 Ultimate or Komplete 15 Collector's Edition, I don't see any iZotope products? Is this correct?…
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Bought Komplete 15 Ultimate upgrade, can't download...
So I've progressively upgraded Komplete since Komplete 8. I upgraded to Komplete 14 Ultimate in 2022, and I did the pre-purchase for Komplete 15 Ultimate beginning of September when they announced it. I can't download Komplete 15 from Native Access. In the app nothing shows up. Online, I can see the purchase, but under "My…
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KOMPLETE UPDATE
How can I tell if I qualify for the Komplete Update ? I have a ton of NI Software and expansions and don't want to buy the full version if I don't have too.
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Kontrol S88 MK3 - remains in MiDi-Mode
Hallo, my very new Kontrol S88 MK 3 is connected to a Win10-PC. I was just editing the MiDi-Setup, but now I can't get out of it. So I cannot come back to the Browser. Nevertheless I am really connected via USB C to Komplete Control and can play all sounds I've editing on the computer. I have extra full power supply. In…
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HiDPI - What's the Plan Going Forward?
So I have iZotope VocalSynth 2 waiting to be updated with "HiDPI" capability. I'm excited about anything that can make it easier to read big hi-rez monitors, but I'm also curious; is this a one-off? Is it planned only for iZotope products, or is there a bigger plan for HiDPI across the line of Komplete? Thanks in advance!…
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Summer of Sound 2025 Starts May 22
Just received a update email AND an extra 10% voucher (minimum spent level required based on your home currency) for this years action. Happy shopping all. VP
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Do Summer sale have discount For Cross grade？
hello everyone I just wondering Do I have the qualification to upgrade K15 Standard from massive。 It is 2799CNY crossgrade From Massive for me Right now，And I want to know do crossgrades have -50%discount when summer of sound？ thank you guys！：）
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Komplete Upgrade Paths
I currently own Komplete 14 CE. The upgrade to Komplete 15CE is the same whether I own Komplete 12, 13 or 14 CE. This is annoying because I can upgrade to 15CE during the summer of sound sale, but when 16CE comes out, I have to pay the full same price as an upgrade from 14CE. Why can't there be a better upgrade price from…
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Questions regarding Komplete Audio 6 MK2
Hi, I am a Komplete Audio 6 MK1 user here. While there are no major problems with it as such and I still love it, I am planning to upgrade my audio interface and I had MK2 in consideration. Could anyone please help to answer the questions below? Is Komplete Audio 6 MK2 discontinued and will no longer be stocked/available?…
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Long-Time Ultimate User Frustrated by Aggressive In-Product Advertising
Hi Native Instruments community , I’m a long-time, loyal customer — I’ve been using Native Instruments products for over 15 years and currently own Komplete Ultimate 14. Over the years, I’ve upgraded multiple times and spent thousands of dollars building a collection that suits my specific creative needs. I deeply value…
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Updates
Looking at my update prices and trying to figure it out: "Because you own KOMPLETE 13 ULTIMATE Collectors Edition Upgrade for KOMPLETE ULTIMATE, you qualify for a special loyalty price." I actually have KOMPLETE 14 ULTIMATE Collectors Edition installed. Would my update price be different if it was seeing v14 as the basis…
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komplete audio2
Im using the komplete audio 2 to upload audio to the internet for an online show. That part works fine. So i connect my speakers to the output to monitor my sound, Nothing! i can see theres audio going to the box. it works fine for my listeners online. my speakers cant get a signal. whats happening?
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Upright Bass plays Logic Melody?
Just upgraded to have the Upright Bass. I have a MIDI bassline in Logic ready and it's been played quite well by the standard double bass in Logic. But NI Upright Bass doesn't play certain notes, seems they are too low for this instrument? I can't understand why since it's the 'same' instrument with same range of notes?…
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Kontakt 8 not showing all plugins
As you can see in the attached screenshots not all plugins are shown in Kontakt 8 although every plugin can be seen in Native Access and now I youre help to solve this problem.