product not added

METVTRON Member Posts: 1 Newcomer

August 2023 edited October 2024 in Native Access

Hello! I enter the serial number of the purchased product in Native Access. a message appears: "Product added successfully". But it does not appear in the product list, what should I do?

Tagged:

• Native Access

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Answers

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  LostInFoundation Member Posts: 5,418 Expert

  August 2023

  Check the answer in the other thread

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  Kaiwan_NI Administrator Posts: 2,957 admin

  August 2023

  @LostInFoundation Did the OP post a duplicate thread?

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  LostInFoundation Member Posts: 5,418 Expert

  August 2023

  https://community.native-instruments.com/discussion/comment/88405#Comment_88405

  No, he asked the same thing in an existing thread and I saw that one before

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