I updated to Komplete 14 Collector's Edition now Guitar Rig 5 says Demo version.

Tom Strahle Member Posts: 2 Newcomer

July 2023 edited October 2024 in Guitar Rig & FX

It's not loading any of my thousands of patches I need for my work. Nothing happens when I hit activate. It says the serial number is wrong. It says to run the service center. What happened to that.

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Best Answers

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  Monochrome Member Posts: 1,405 Expert

  July 2023 Answer ✓

  In case you're using the latest version of Native Access 2 (i.e. 3.4.0):

  https://support.native-instruments.com/hc/en-us/articles/10492337780253-GUITAR-RIG-5-KONTAKT-5-and-SUPER-8-R2-Open-as-Demo-Versions-on-Apple-Silicon-M-Systems

  Downgrading to 3.2.3 should solve this issue.

  If it doesn't, reach out to support by filing a ticket: http://bit.ly/NIsupport_install

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  Jeremy_NI Administrator, Customer Care Posts: 14,275 admin

  July 2023 Answer ✓

  @Tom Strahle Since you're on a M1 computer, you should check this article: GUITAR RIG 5, KONTAKT and SUPER 8 R2 Open as Demo Versions on Apple Silicon / M-Systems

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Answers

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  Paule Member Posts: 1,314 Expert

  July 2023 edited July 2023

  Since Guitar 6 is out GR 5 is discontiuned. It's like several commercial ensembles in Reaktor 5.

  Do you run NA 2. Is it there listed?

  https://www.native-instruments.com/en/specials/native-access-2/

  Service Center is also discontinued since years.

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  Monochrome Member Posts: 1,405 Expert

  July 2023 Answer ✓

  In case you're using the latest version of Native Access 2 (i.e. 3.4.0):

  https://support.native-instruments.com/hc/en-us/articles/10492337780253-GUITAR-RIG-5-KONTAKT-5-and-SUPER-8-R2-Open-as-Demo-Versions-on-Apple-Silicon-M-Systems

  Downgrading to 3.2.3 should solve this issue.

  If it doesn't, reach out to support by filing a ticket: http://bit.ly/NIsupport_install

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  Tom Strahle Member Posts: 2 Newcomer

  July 2023

  The downgrading thing did it thanks. I will try to migrate all my patches from GR5 to GR6. If I save the sounds in GR5 can I open them in GR6? I'm going to try that. Otherwise I'll be A/B-ing for a while.

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  Jeremy_NI Administrator, Customer Care Posts: 14,275 admin

  July 2023 Answer ✓

  @Tom Strahle Since you're on a M1 computer, you should check this article: GUITAR RIG 5, KONTAKT and SUPER 8 R2 Open as Demo Versions on Apple Silicon / M-Systems

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