I updated to Komplete 14 Collector's Edition now Guitar Rig 5 says Demo version.

Tom Strahle

It's not loading any of my thousands of patches I need for my work. Nothing happens when I hit activate. It says the serial number is wrong. It says to run the service center. What happened to that.

Monochrome

In case you're using the latest version of Native Access 2 (i.e. 3.4.0):

https://support.native-instruments.com/hc/en-us/articles/10492337780253-GUITAR-RIG-5-KONTAKT-5-and-SUPER-8-R2-Open-as-Demo-Versions-on-Apple-Silicon-M-Systems

Downgrading to 3.2.3 should solve this issue.

If it doesn't, reach out to support by filing a ticket: http://bit.ly/NIsupport_install

Jeremy_NI

@Tom Strahle Since you're on a M1 computer, you should check this article: GUITAR RIG 5, KONTAKT and SUPER 8 R2 Open as Demo Versions on Apple Silicon / M-Systems

Paule

Since Guitar 6 is out GR 5 is discontiuned. It's like several commercial ensembles in Reaktor 5.

Do you run NA 2. Is it there listed?

https://www.native-instruments.com/en/specials/native-access-2/

Service Center is also discontinued since years.

Monochrome

In case you're using the latest version of Native Access 2 (i.e. 3.4.0):

https://support.native-instruments.com/hc/en-us/articles/10492337780253-GUITAR-RIG-5-KONTAKT-5-and-SUPER-8-R2-Open-as-Demo-Versions-on-Apple-Silicon-M-Systems

Downgrading to 3.2.3 should solve this issue.

If it doesn't, reach out to support by filing a ticket: http://bit.ly/NIsupport_install

Tom Strahle

The downgrading thing did it thanks. I will try to migrate all my patches from GR5 to GR6. If I save the sounds in GR5 can I open them in GR6? I'm going to try that. Otherwise I'll be A/B-ing for a while.

Jeremy_NI

@Tom Strahle Since you're on a M1 computer, you should check this article: GUITAR RIG 5, KONTAKT and SUPER 8 R2 Open as Demo Versions on Apple Silicon / M-Systems