problems recoding mix s4mk3

Hi all
I have a problem trying to setup to record mixes
laptop is running win11,
In the Tractor output routing window, I can select main/booth as the source for the recording, but this then causes the output master selection to become "not connected"
When I then select main/booth in output master it then changes my output record back to not connected -- IE i cannot have both master and record to be from booth/main
any ideas?
thanks
Best Answer
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What error do you get when you start a recording with -not connected- select?
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Answers
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Is also the source set to Internal in Mix Recorder?
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Hi- yes it is
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Try to see if this mini guide has something different from what you do
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Thanks for reply
yes I’ve followed all the steps in that link
been trying to get this to work for weeks- starting to think might be hardware issue eg laptop sound card or something
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Laptop sound card shouldn’t be the culprit, since you are using the S4 audio interface. Are you?
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What error do you get when you start a recording with -not connected- select?
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Thanks Lord-carlos
I just tried recording a mix with the output record set as "not Connected"
It actually records fine on that setting! - I never even tried it before with "not connected" selected.
Doesn't make sense but it works
Many thanks
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