Komplete Kontrol.app is crashing

voxofd
voxofd Member Posts: 2 Newcomer
edited July 2022 in Komplete Kontrol

Hi,

I was running all my NI products just fine on High Sierra.

I updated first to Mojave (had some other issues) so I updated to Catalina.

Everything was running great. Then a few days later Catalina suddenly couldn't open Komplete Kontrol.app

Tried Monterey, it did not help.

I'm trying to avoid reinstalling the computer and go back to High Sierra.

Any thoughts?

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Best Answer

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,441 admin
    Answer ✓

    Update: The OP resolved the issue by reinstalling Catalina.

Answers

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,441 admin

    Hi @voxofd deleting the User Preference (PLIST) File and reinitializing the database usually does the job. Have you tried following the steps in this article?

    Komplete Kontrol Crashes

  • voxofd
    voxofd Member Posts: 2 Newcomer

    Hi Kaiwan,

    and thank you for you message.

    Unfortunately, your worked did not work.

    Neither did this video help from NI Support, Uninstalling NI Software from a Mac Computer https://www.youtube.com/watch?v=56UPAt3-1Jo

    I had to reinstall Catalin in order for the problem to go away.

    Still... Thank you for responding. Much appreciated!!

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,441 admin
    Answer ✓

    Update: The OP resolved the issue by reinstalling Catalina.

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