Komplete Kontrol.app is crashing

voxofd
voxofd Member Posts: 2 Noise
edited July 21 in Komplete Kontrol

Hi,

I was running all my NI products just fine on High Sierra.

I updated first to Mojave (had some other issues) so I updated to Catalina.

Everything was running great. Then a few days later Catalina suddenly couldn't open Komplete Kontrol.app

Tried Monterey, it did not help.

I'm trying to avoid reinstalling the computer and go back to High Sierra.

Any thoughts?

Best Answer

  • Kaiwan_NI
    Kaiwan_NI BerlinAdministrator Posts: 1,586 admin
    Answer ✓

    Update: The OP resolved the issue by reinstalling Catalina.

Answers

  • Kaiwan_NI
    Kaiwan_NI BerlinAdministrator Posts: 1,586 admin

    Hi @voxofd deleting the User Preference (PLIST) File and reinitializing the database usually does the job. Have you tried following the steps in this article?

    Komplete Kontrol Crashes

  • voxofd
    voxofd Member Posts: 2 Noise

    Hi Kaiwan,

    and thank you for you message.

    Unfortunately, your worked did not work.

    Neither did this video help from NI Support, Uninstalling NI Software from a Mac Computer https://www.youtube.com/watch?v=56UPAt3-1Jo

    I had to reinstall Catalin in order for the problem to go away.

    Still... Thank you for responding. Much appreciated!!

  • Kaiwan_NI
    Kaiwan_NI BerlinAdministrator Posts: 1,586 admin
    Answer ✓

    Update: The OP resolved the issue by reinstalling Catalina.

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